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"I had Home Solutions replace all of my windows and a sliding door. It was not a good experience at all. To highlight the worst parts: 1.Eric gave me a quote of $12000 of which $6000 was labor so $429 per window. He gave no contract. 2. If you don’t use his terms, he “doesn’t understand what you are saying.” Trim, even pointing to it, means nothing to him. 3. He only installed the windows. He never framed them out and brought it back to original. He put trim around the windows outside but never painted them. He never discussed it with me that he wasn’t going to paint the outside trim. He never said he was not going to frame out the windows. 4. Eric said he would put in the sliding door screen door knob and adjust the screen door. When I emailed him and asked him to do that along with straightening a very crooked board and putting a cable back on the house, Eric said his attorney was putting a mechanics lien against my house as we speak because I would only write him and he said I wasn’t communicating with him. My attorney told me to get everything in writing. When I said that’s fine, I will be talking to my attorney, he then states “let’s start over.” He wanted to be paid BEFORE this work was done He said “I was playing a game.” I have the email where he wrote that just because I wanted 4 things done before paying him. 5. Eric’s company scraped off the paint of my siding that was just painted in May. He did not repair it. His employees chipped huge chips from my brand new siding and would not fix it besides putting caulking over it – no painting it, no smoothing it out. He felt crooked boards were acceptable. The windows were not installed evenly in the window hole. I have pictures of all of this and the tests if anyone wants to see them. His employees messed up the landscaping around the house, broke bushes and left garbage all over. For $400 plus a window, they can clean up. They charged me $600 for a dumpster that they threw garbage in from another site. I paid for another person’s garbage being disposed of or perhaps Eric charged them money too. 6. I asked another contractor to come over – a male – and Eric changed his attitude. I told Eric that I was refi – ing my house. When the other contractor was there, Eric said that appraisers would over look not framed out windows. Even the other contractor agreed that they don’t do that. 7. I took a loan out for the windows. I repeatedly asked Eric if $12500 was all I needed, the price went up due to a complication on windows. He said yes. After Eric put the windows in, he said he would give me an estimate to frame out the windows. When I asked for him to do the 4 things, Eric refused to give the estimate. He “doesn’t do estimates for free” is what he said. His employees came over the day of the City inspection with Eric, they did the four items, he was paid and then said that he would send me the estimate for framing the windows. I told him I didn’t want it. He told me that he was going to send it anyway, just in case I wanted him to do it. Estimate was $4000 dollars for 12 windows or $334 a window more. 8. Be very careful with Home Solutions if you chose to use them. I can show all the pictures, texts and emails to you if you want to help you understand how they work."

"We used this company to complete the electrical in our unfinished basement. HUGE mistake! The plumbers were super nice but we went through several of them so the quote kept changing which is frustrating. They apparently have a high turnover. Beware, the owner and the office staff are complete a--holes. Some of the rudest people I've ever dealt with. The owner will insult and call names if something doesn't go his way despite what is in the contract. They must be hurting for money because they demanded we pay them our small balance even when the work wasn't done! We refused to pay until the work was completed per our contract so he harassed us by phone and text for months. I told him I would call the police if he kept it up but he didn't care. I got to the point where I wouldn't even answer my door unless it was someone we knew. Then, while installing drywall we learned of a couple mistakes so we called to have them fixed. Instead of being understanding, he insulted us and threatened to put a lien on OUR house for payment of work THEY didn't do correctly. His behavior was insane! The plumber, Ryan, was very nice and helpful. He answered all my questions. If I could have hired just him independently instead of going through this awful company, I would have. The owner should learn how to treat people! I would NOT recommend them for any work at all considering how much stress, anxiety and fear the owner caused our family. Steer clear unless you're ok with being treated like trash. I'm sure the owner will comment on this review and go on the attack because that's what he does."

"These windows are solid, well built and look great. I will be ordering more for my house."