Get matched with top kenmore vacuum repair pros in Prairie City, IA

"Super helpful"

"Very pleasant and professional. Happy with the work."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I’ve used DDS plumbing over the past several years for repairs & assistance with a remodel. DDS exceeds expectations every time. They are thorough, efficient, honest, dependable & complete high-quality work."

"Service was excellent and very professional!"

"Had them come out and give me an estimate . They recommended for me to simply buy a new unit as it would be cheaper than repair"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"CAUTION - when relying on Issac We needed our chimney rebuilt. Issac estimated it and finally we received a starting date. After, working an hour he said the job was too big for him. (some damage to our metal pieces). We request that he would paint it after we find another handyman. Once done he came back and quoted over $100 an hour to paint the chimney. He kept push us out on his calendar. We dropped him. He had us paid for the hour that he worked on the Chimney before exiting. Very poor communication if we are scheduled? If he is starting on the day he last told us? Problem answering texts."

"Great. The tech was personal and professional, explaining what happened and what he was doing to fix the problem. The price was also low."

"Connett services was sent through Hsa home warranty to fix my central air conditioning system. I still do not have working air conditioning. I contacted my home warranty company Hsa on 8/26/2020 because my central air was not cooling the house. They sent out Connett seriveses. Connett services technician showed up and said our ac unit needs replaced but they managed to get it working while awaiting approval from Hsa for replacement. They submitted it for approval through Hsa and ordered a new ac unit. The new unit was schedule to be installed on 9/23/2020 in the afternoon. The technician did not call before arrival as he was supposed to and showed up at 8am. That afternoon we turned on the air and waited 3 hrs later the temperature in the house had not dropped at all the next morning it was 63 Degrease outside and 75 inside. On 9/24/2020 we again called Connett and my wife left work early to meet them. They proceeded to check everything out and determined that a relay went bad in the furnace. They replaced the relay and left. Three hrs later still no change in the house the air was still not functioning correctly. On 9/25/2020 we again called Connett and they came out and said everything was functioning correctly and could not find an issue. Three hrs later again no change ac still is not cooling the house at all we then noticed the ac lines are freezing up outside. We again contacted Connett and they were unable to come out till 929/2020. On 9/29/2020 they showed up and i told them the ac lines are freezing over. The technician was in the basement for approximately 30 min and then informed me that he was the first tech that we had out to our home and had made the determination that the ac unit was at fault. He then told me that he was unable to obtain any model number or specs from the old unit as it was badly weathered. He had ordered a 2ton ac model based on his experience and now believed that the old ac must have been a 1.5 ton and the new 2ton requires more air flow than our duct work can handle and said we would need to add 3 additional runs to make it work. He said he would talk with the owner and they would get back with us about installation. When they did contact my wife they told her we would have to $900.00 for the installation of the outlets. Connet was given instructions to have the owner call me after 4Pm on Tuesday or anytime on Wednesday as i am a law enforcement officer and work in the jail and have no access to my cell phone during the day. The owner called me Tuesday at 9am and left a voice mail. I promptly retuned his call after 4Pm when i was off work and was informed he is out of the office the rest of the day and would call in the morning. It is now nearly 3Pm the next day and still no call. I wanted to inform him that i had removed a capped off 6in duct on the plenum and removed a 14in x 14in access panel for the a coil and ran the ac which should allow ample airflow through the system yet the ac still froze with in 3hrs of run time. Filed a Better business bureau complaint due to Connett services inability to fix my issue and the owner had the nerve to lie and say my wife said the freezing problem was part of the original issue. The warranty company sent out another contractor after Connett refused to return due to my B.B.B. complaint. The other company replaced a TXV valve that Connetts tech soldered without a cold wrap and destroyed the internal diaphragm and wow my A.C works great. If you would like to hire a company that will try to rip you off and call a civil servant liar then Connett Services is for you."