Get matched with top exterior lighting pros in Knoxville, IA

"Titan did a magnificent job on my property during the past week. I needed the following done: Grading work on my 3 acre property and three different types of rocks delivered. I also needed additional black dirt brought in to make it perfect. From start to finish the communication was excellent with Will. He let me know what time they would get to my job and everything that was going on during the work process. This is something that a lot of contractors just fail to do in my past experiences. They provide top notch equipment, with many different attachments for various types of jobs during the entire process. This ensures that the job is done correctly, the first time! Lastly, customer service could not be better. They (Will and Tim) stayed with the job until I was completely satisfied. Always keeping a great attitude no matter how many questions I asked. Even going the extra nine yards finishing the job better than I expected. "

"I signed an agreement but was never given a copy of that contract after numerous requests. Verbal contact with the business owner told me I did not sign up for stump removal. One note that came to me on Angie's from the office(?) did list stump removal, but I was accepting of the denial because the tree was very large. However due to very bad weather on the day the tree was removed (without any notification that they were coming) caused them to skip the last cut which then had to be done by the stump grinder for an extra charge. Also the trimming of the ash tree was not done in full because of the storm. In their defense, the tree was taken out with no damage to the property and hauled away to my satisfaction."

"The Smart Home features they installed, such as thermostat and door locks, etc. do not always work. For example, the Honeywell thermostat can no longer be operated from our phones and is difficult to install. Remote door locks are also unpredictable."

"We hired Mike because of Angie's List rating. He started this project on May 1st, 2019 and he said it would be a 2 - 3 week project. Mike's policy is he does the labor and you buy the materials. We ordered tile which was delivered a month in advance by the tile company. When Mike started laying the tile it was discovered there were 2 different finishes to the tile (glossy and matte which was the tile company's fault). Mike didn't notice this my wife did. This is where things started to unravel. The tile company couldn't get the matte finish we wanted for another month because it was back-ordered. So it was up to me to track down another supplier (which I did in Louisiana and had it shipped within 3 days. From that point forward it was like pulling teeth to get Mike over here to work on our project. He would show up for a few hours on weekends and said he had other projects that he had scheduled so he would have to do ours when he could find time. He claimed our project became bigger than we originally talked about and it compromised all his other projects ( we had one additional request to move a toilet and install a half wall which HE AGREED was fine to add). We had him install a vanity which required moving some plumbing (Mike went with me to pick up the vanity). He later complained he didn't anticipate it would require moving plumbing so that set him back (isn't it a contractors job to measure things?). When moving the plumbing he had to remove drywall. After he moved the plumbing he installed the vanity without repairing the drywall he removed so now it's impossible to fix. We wanted bullnose in our shower niches and he complained it was time-consuming. So we went to get another tile trim solution that would be easier to install (this required me to drive to Omaha to pick up product). I had the product back on Monday and he didn't come back until the next weekend to work on. We had electrical and plumbing work that could have been worked on without Mike but he wouldn't send them over to finish. To get a hold of Mike and have him respond (basic communication) was almost impossible. Mike was supposed to install a shower door and paint to finish things up. When I said we wanted to pick out our own shower door and paint he got angry. He actually got into a shouting match with my wife. We wanted Sherwin Williams paint and he actually said "I don't paint with Sherwin Williams. I never have and I never will. If you want Sherwin Williams do it yourself!" That was the last straw. I asked Mike to come pick up his things and we were done. Now I'm having to find other contractors to finish the job (drywall, plumber, electrician, tile). The contractors that have come in are appalled at the way we were treated and the shoddy work that was done. It's the middle of July and our project is still not done. We're hoping we can finish by the end of July. THIS PROJECT WAS A NIGHTMARE! I WOULD NOT RECOMMEND THIS COMPANY FOR ANY KIND OF WORK! CRAFTSMANSHIP, COMMUNICATION, PROFESSIONALISM, DEPENDABILITY, RESPONSIVENESS, AND BASIC LACK OF CUSTOMER RESPECT DOES NOT COME CLOSE TO THE A RATING FOR WHICH WE HIRED THIS COMPANY."