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NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

Yes, it’s best to turn off an AC unit that’s blowing hot air to prevent system damage and avoid expensive energy bills. If you let the AC continue running, it will put more strain on the condenser coil and compressor. Plus, if the AC is blowing hot air because of a refrigerant leak, it can also lead to a frozen evaporator coil.

The decision to put your AC unit on the roof or ground depends on the climate in your area, the roof shape, accessibility, and budget. If you live in a warm climate or don’t have existing ductwork, it’s likely best to stick to a traditional AC unit that sits on the ground. However, if you lack yard space, live in a mild climate, and have easy access to the roof, your home may benefit from a rooftop AC unit. 

A new air conditioner capacitor will cost less than replacing the entire air conditioner system. While a capacitor itself will cost between $8 and $25, paying a professional to replace an AC capacitor will cost $180 on average. It’s not safe to replace an air conditioner capacitor on your own.