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NATE (North American Technician Excellence) certification is not legally required for HVAC technicians in most areas, but hiring a professional with this certification is highly recommended. NATE-certified technicians demonstrated their expertise and proficiency in different types of HVAC systems, offering assurance of quality service. It's a voluntary certification, yet it indicates a commitment to professionalism and ongoing training. Choosing a NATE-certified technician often means you're working with someone who is up-to-date on industry standards and best practices, which can lead to better service, energy efficiency, and long-term cost savings.

Both an air purifier and a dehumidifier can help prevent future mold growth, but neither can remove existing mold. An air purifier will improve air quality and trap mold spores in the air, whereas a dehumidifier will reduce moisture in the environment. Keep in mind that you need to make sure your air purifier uses HEPA filters, which are rated for mold removal.

If you have black flakes or chunks coming out of your tub’s jets, it is generally some combination of mildew, mold, soap scum, skin flakes, and oils. These are substances you definitely don’t want to be soaking in as you’re trying to get clean, which is why regularly cleaning your jetted tub is so important.

It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.