Get matched with top basement remodelers in Menlo, GA

"Good communication. Reached out to discuss plans and ideas. House was demolished by GDOT therefore could not pursue project."

"My experience started out great, from the first call to the evaluation. I was able to get an appointment within the same week. Even called back to let me know an opening had become available. During the evaluation I felt AAA Basement was being honest with me about what was needed. No Services were needed, but I was a list of things to work on to prevent mold from developing. The list was explained thoroughly and discussed the need for a Dehumidifier. We have since put in the dehumidifier and things are going great.
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"I hired two helpers for 2 hours on October 17,2020. The two helpers (names unknown) arrived at my home (127 Gado Way, Loudon) and immediately started unloading the Penske truck with the contents being moved into my garage. Some of these boxes and some bare items were very heavy and awkward. After this with plenty of the 2 hours remaining we took the truck to a nearby storage unit where they helped load all items then return to my home and unload into the garage. The two men hired worked vigorously without complaint during the entire operation taking no breaks except to drink a bit of water. I would recommend these two workers anytime for any type of assistance. Please extend our thanks to these two men again for us, John & Linda Sutton"

"Mark is very easy to work with. He was a help in giving us ideas that we hadn't considered that proved very useful. Mark was also very flexible about changing things that I wanted done differently. His work looks excellent. He pointed out problems with the house structure, fixing them as he put in a new basement bathroom and repaired and put in a new deck floor."

"Our sun room looks great! Turn Key owner and craftsman did a great job. The quality of work is exceptional, everything was completed on schedule and on budget with no problems. We highly recommend this company, such a pleasure to do business with!"

"Overall it went well. I would use them again."

"They were everything we were wanting and MORE! We have had our share of bad workers on our home... and Harvey and Michael went above and beyond. We had several different jobs for them to take care of and they did a great job - left no mess, definitely left things way better than they were before, and were so kind and helpful! I would 1000% recommend them to anyone needing a general contractor!"

"I would not use this service again. It started off great, Amanda was responsive and she really is talented. I appreciated her ideas and she steered is in a great direction out of the gate without materials and design choices. While I appreciated Amanda's ideas and loved her recommendations, once the remodel started moving forward her responsiveness was NOT at all in line with the time needed to make decisions (7-10 days to answer an email in multiple cases). I ended up having to make choices on my own in tight timelines without her input on how it would fit with the design we were working on. The reason I chose this service was to get help making smart decisions about our home remodel to minimize the time, energy and stress involved in the process. I would say this service was NOT at all appropriate for those needs. Waiting 7-10 days for help with remodel decisions simply does not cut it. I did most of the footwork and choosing on my own due to the lag in response time. While I liked Amanda and feel she was very talented, I get the feeling this company has one designer that is way overloaded with projects and she simply is not keeping up.
If you decide to go ahead with this service despite this information, make sure you schedule weekly calls and come with a list of questions well in advance of when you need answers. 
In addition, exercise caution when purchasing any materials through their discounted relationships. I ordered 2 rugs that were not available for shipment for more than 60 days after my order. Later, I decided that the rugs were not as big a priority as some other unexpected expenses that came up during the project. The rugs had still had not shipped and I had not been charged. Now I do not intend to place blame with HMD for my change of decision and given the amount of paperwork I had to sign when purchasing the rugs, I thought there would be a chance I'd be stuck with the purchase. All of that is none of their fault. The frustrating part of the situation is that it has been several weeks since I asked whether I could cancel the order all the time getting closer to the rug ship date. I got one vague email a week ago saying maybe the order could be cancelled with a restock fee. Restock fee? That doesn't make sense to me. It never left the stock, it hasn't shipped, and I haven't even been charged. Worse, I still don't known whether the order can be cancelled or not. So that process has been confusing and HMD has not been very responsive to my need for an answer. I would advise NOT to purchase anything through them unless you are absolutely sure it is perfect and it is in stock and can ship immediately. Don't plan on being able to change your mind or make returns without a hassle.
In the end I got two one hour calls and a total of about ~15 emails (short answers easily composed in 5-10 min) for $600. NOT a deal in my book. In fairness to Amanda, we also have a great looking house that I will not pretend is not due to some great advice from her at the beginning of the project. I think this company has potential if it can manage response time better especially for big projects, but I cannot recommend at current service level.

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"They were very punctual and excellent at keeping the mess contained to the one room.  Clean up was excellent too."

"This company performed an excellent job! One area was really a mess, and afterward, we couldn't tell there ever was a mess. The painters came out to preview the job, made suggestions for colors and gave a reasonable estimate. This was great. On the day before the job, the painters came out to prep the walls. On the day of the job, they came on time, as promised. They even performed some extra tasks that were not discussed, but appreciated!They moved appliances, shelves, railings and cleaned up! Our family is well-pleased and will definitely call on Ebony Painting and Remodeling again."