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"they were great and fast"

"I don't ever write negative reviews, but we had the worst experience with Meetze Plumbing. It started ok, but it fell apart pretty quickly. We have tried to get them to resolve the issue beyond the measly $500 off our bill they offered. We hired them to move our bathtub drain and water supply to fit our newly purchased free-standing tub to replace our builder-grade tub during our bathroom remodel. The first technician that came out was polite and moved the drain and water supply based on the schematic for the new tub. We paid that bill. The next step was to have the floor and wall tile installed which we did. Then, Meetze was to come in and install the tub. A new technician showed up and, when it became clear that the drain was not moved to the proper location because the tub wouldn't fit, he let us know the first technician no longer worked for them. He moved the drain to the new location after we had the floor tile cut to accommodate the new hole in the floor where the technician marked it. This appeared to solve the problem, but, when they placed the tub, we noticed that the water supply (installed in the wall) was not aligned to the center of the tub. Due to this issue, we could not use a standard length tub spout or the water would pour over the tub lip onto the floor. We brought this to Meetze's attention, and they sent someone out who determined that a floor joist prevented them from moving the drain to align with the water supply. We couldn't move them both without major tile demolition on both the floor and the wall to move both the drain and water supply to align. At no time did Meetze offer to pay for the tile work to make it right. So, we sucked it up and ordered an expensive long tub spout knowing that it would always bother us that the water supply and tub did not line up, but at least we could use the tub. When we finally got the tub spout in the mail, I was excited to try out the tub, but, when I climbed into the tub facing the water supply fixtures, I could clearly see that the faucet handle and tub spout were also not aligned!!! The faucet handle is about 1/2" off center of the tub spout (see picture). I contacted the owner with no response and replied to the invoice email requesting that an owner or manager reach out to me. Still no response! I know people make mistakes, but they should be corrected. If we ever sell our home, someone with the smallest bit of OCD will not be able to handle the misalignment of the tub, tub spout, and faucet handle. The only communication Meetze is happy to send is an invoice asking when we plan to pay. I am paying the invoice now, as much as it boils my blood to pay for such shoddy work. Please do not use them. They may be a little less expensive than the other guy, but it is not worth the headache and the permanent damage to your home."

"Initial install of building sewer, water lines and bathroom toilet and sink went very well. Our problem began with the two small inline under the sink hot water heaters which they provided under their contract and installed. Both heaters, however, exceeded the electrical capacity of the building both in amperage and wire gauge, but were installed regardless, but not tested. Our breakers would flip within a minute after turning on the hot water. We requested that the hot water heaters be replaced with something that met the electrical specs. After 3 months of requesting recommendations for a solution, none was provided. In order to move ahead with the final building inspection I purchased two small under the sink small (2 gallons or less) hot water heaters for under $300.00 (total) and had Twin Systems install. Big mistake! I did not expect a bill for this rework (at least not for the labor) but was charged $900.00 ($875.00 of which was for labor to install the two heaters that I had provided). Furthermore, one replacement heater still remains unworkable since the cord requires a plug which Twin Systems cannot connect since they do not do electrical work, and suggested that I hire an electrician. I was never provided an estimate for this rework, only a bill, and was reminded recently that if the $900.00 bill was not paid in full soon that I would be charged late fees."