Get matched with top hardwood flooring pros in Hiram, GA

"Well I contacted Rob about a house I was looking to buy and renovate. He met with me, was super nice, took down everything I wanted to do, etc. I then paid him $150 for a proposal. That’s where the problems started. Although he set the deadline himself, I kept hearing ‘tomorrow, tomorrow’ when I would ask for an update. Finally got it back. It was a pretty vague list of things and rough prices attached (ex. just “floors - $X” - not “hardwood in middle bedroom,” “tile in the kitchen,” and so on) and a shoddy drawing of a layout with hardly any detail and certainly not drawn to scale. Maybe my expectations were off there. But I want a little more than that before I go take out a loan and hire you to do a $100K job, amirite? But whatever, whatever - put that aside. It comes down to when I’m going to have to make a decision, need to get him approved by my bank... POOF. GONE. Radio silence. Won’t answer calls. Won’t answer texts. Won’t answer emails. I said he could just let me know if he didn’t want to take this on, etc. Just nothing. Strange way to run a business. Especially when the job you want people to hire you for is usually time sensitive and requires excellent communication. Honestly, I hope he’s okay and if I hear otherwise, I’ll consider removing this. But without more information, I wanted to give an honest review and give folks a heads up that this could happen again."

"We gave a large job - about $12K to Ideal (owner - Nestor). This is a family business - wife, son and father. Initially they were very cooperative, worked with our designer for color selections etc. They completed the upper level and the basement level of our house quite well; but messed up the Main level of the house BIGGG time. The wooden planks are uneven, gaps between some planks, and no stain along some edges. After initial stain coat, I asked Nestor about paint sprays on the floors - he said 'Noo worry' I will take care of it. After the final coat I still see paint sprays. I spoke to Nestor and gave him an opportunity to fix. His wife and son came out, agreed it was bad work (see pictures attached) and assured to fix it in the next 2 or 3 days. Months later it is still not fixed and my phone calls are not being returned. I understand things get messed up sometimes....but a contractor who does not want to fix his screwups? You are forewarned!! Now, I have to pay double the price to fix the screwup... Side Note: We paid for the wood and Nestor picked it up from the supply store. About $250 worth of wood stored in the garage was to be returned. Nestor to return it Few days later, the wood disappeared from the garage and Nestor said he did not return the wood!! I cant say for sure who stole the wood, but I have my suspicions."