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"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"We had to do some testing after a flood in our bathroom. Glenn talked me through the entire process/was very knowledgeable and put our minds at ease. Our test came back negative thankfully. I would recommend everyone use TRG. They are informative, fast to respond, and more affordable compared to other similar companies in the area I called."

"Great job and fast service"

"Working with A1A Environmental was one of the most positive experiences I have had working with a company on a project for my home. They were knowledgeable, professional, and communicated clearly with me every step of the way. They were timely and efficient and did quality work. I would recommend them to anyone who needs asbestos, lead, and/or mold testing and removal for their home or business."

"Very well$2"

"We have worked with Ark Restoration after we had water damage at our basement. As they did excellent job on the mitigation and damage cleaning work, we wanted to continue working with them on the construction repair as well. However, our experience was completely different. First we have not received the estimate for almost 10 days. Then we were assigned a project manager who we saw once or twice. We noticed that every day there were different people working on things. As we noticed that they were not having any uniforms we realized that they were subcontractors or even subcontractors of the subcontractors. We did not receive any updates on the progress or when the work would be finished. With my frustration of the progress and how dirty the subcontractors are working, I got in touch with the manager of the repairs department. He was also not kind in our conversation and said why I do worry as the contract we have gives them 30 days for the repairs, no rush would be needed. Project manager was not actively communicating and did not really give me any impression that he cares at all. After the work was done I did not even get a call if we were happy with the experience, or walk through if the work was done for our satisfaction, but rather received multiple reminders to make the last installment payment. After all the trouble, at least they finished the work, arranged cleaning for all areas, and put the furnitures back to their places. As conclusion, I highly recommend to find another company to work for your repairs. Ark Restoration is definitely good for mitigation and damage clean up but stay away from them for repairs and construction work."

"On May 25, 2022 I spoke to a representative of the Mold Test Company and explained that I had recently inherited a property and had not been lived in for quiet some time and was beginning the restoration process to make it livable again which included having a mold test completed. I was quoted $499 for the complete test in addition to a $50 deposit that was required to confirm appointment. I made it clear that I currently lived over 4 hours away from the property needing the test but we agreed upon a date and time that worked for all parties. Deposit was paid over the phone for confirmed 11am on 5/29/2022. I arrived at the property at 10:40am yet the technician called me about 15 after 11am to inform me the he was 15 minutes away. Arriving at church 11:30. We walk through the property and he gives me some information and points out a few things and then prepares to set up his equipment only to realize he would need a generator to complete being that the home isn’t occupied and has not been for quite some time, there is no electricity. I point out that I was not informed the equipment needed electricity although I mentioned the property had been closed up for years when making the appointment. As the expert and professional this should have been clarified prior to confirming appointment or taking payment. Technician informed that he had a generator but it wasn’t with him and he lived about 2 hours away so the appointment that I had driven 4+ hours to make would have to be rescheduled. It then took almost a full week for someone to return and follow up about this issue in which the solution suggested was to Mail this company the keys to my property to conduct the test in my absence and hitch was a red flag because I don’t know them for one and if I’m not there to see them test my property how do o know they’d even travel back to my property and complete a test instead of just telling they did and charging $499. I refused to send my keys and instead asked for a refund of my deposit. I was told he would submit my request and ended the call About a month later I still had not received my refund or any communication of it so I called and after several attempts spoke to someone who informed me that my refund request was denied because the technician said I refused services at the door and something else about canceling rescheduled appointment when nothing was every rescheduled to begin with and service was not completed bc technician did not have the necessary information equipment. I total LIE over $50. My $50 that I work hard for and have already been more than inconvenienced over. I have tried multiple time to remediate this issues but I just keep getting shuffled around to leave voicemails and no answers about my money. This is extremely unprofessional and unreasonable. I will follow up with the BBB and CFPB as well. Unacceptable and should be removed as a reliable referral from Angi"

"Terrible! No communication.. hard to get anyone to talk to you.. wait weeks and hear nothing, you have to call them. Sloppy work and now we have to fix some damaged things. Wish I never called"