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Mason Dixon Contracting Inc

Founded 1991 • With Angi since October 2009

3.4

(12) Verified Reviews

Business Details

Phone Number

Address

191 N Central Ave

Umatilla, FL 32784

Description

Mason Dixon Contracting has served Central Florida since 1984. We'll make sure your home makes a striking impression, adding the greatest curb appeal in your neighborhood. Attention to detail, quality products and quality craftsmanship are key. As a GAF Master Elite Contractor we can certify your

Verified Reviews

A few reviews for this pro...
lisa W.
1.0
09/06/2018
Replaced my roof in Feb 2018 multiple issues they made holes in my stucco wall on each bay window didn't cut edge flashing correctly got tar all over my paint shingles don't meet the wall so there is a gap where metal flashing is exposed so water will sit on it and puddle they caused a dip in my roof didn't use one inch running boards to replace the old ones used thin plywood removed a gutter and metal fascia and didn't replace it charged me for things they didn't do trying to pad my bill, claiming they removed two layers of shingles when we had completely replaced this roof down to the deck yrs. ago, charging me for running board they never put on my roof they used thin plywood next to my one inch running boards, charging me for plywood they didn't use as I watched their workers take about 10 sheets with them, some in their truck and some in their dump truck claimed they would fix my roof but spent the last 6 mths harrassing and threatening me for money, I paid them over half up front, insurance didn't cover it. Sent someone out today after all this time but he clearly wasn't interested in doing anything other then making excuses. I would NEVER recommend this company to anyone, they have no idea how to treat customers, as a 64 yr. old woman, this has been very very stressful. NEVER pay money up front, a reputable company will not ask you to do this, and want customers to be happy. the car I put here is what they wanted me, but they padded the bill by 4,000. wasn't able to load all the photos but the holes they put in the stucco and the plywood on front of house they put thin plywood next to 3/4 inch osb. the picture is how they left it.
Description of Work
roof replacement
Category
roofing
Jennifer L.
1.0
08/18/2018
I wouldn't even give a star! They pushed for an AOB took my $4600 deposit but failed to mention the ability to file for permits had been suspended. After a month of no permit and them telling me the city was backed up I called the city...I was then informed that Mason Dixon was unable to file for permitting. They refused to refund my money and said they could file under their general contractors license. They did just that and completed my roof. I then found out my claim was being held up because the filed a $22k claim with my insurance company! Mind you I have an 1800sqft single story hip roof...fraud. They will not return my calls or answer the phone, I have gotten nothing but lies and a complete run around! Beware and never use Mason Dixon Roofing!
Description of Work
A new roif
Category
roofing
Bob G.
5.0
01/22/2016
.
Description of Work
Repaired metal roof and installed gutters.
Category
gutter repair, roofing
Deborah F.
2.0
08/24/2015
Ten Years ago I had the roof replaced by Mason Dixon Contractors, five years later the ridge cap came loose and had to be reattached, again using the same company.. now just shy of ten years I have a leak showing up on the ceiling in one room of my home. I call Mason Dixon and asked to have someone come out the look for the leak and give an estimate of cost to repair. After calling several times over a 3 week period, finally someone comes out to look at the roof...This person was from Mason Dixon, and kept saying that "he had never seen anything like this, This was a terrible job" and that " Looked like they didn't do the job correctly to attach the cap and that it even looked like someone had stepped on one end of it crushing the cap " . I was given an estimate of $775.00 to remove and replace ridge vent, seal old nail holes/ install cap over ridge vent and seal. I have called multiple times to talk to the owner about the fact that the job dosen't seem to have been done correctly the first time and to make sure it will be done correctly this time and when it can be done. I have been told each time that he will call me back that day, I have not received a call yet and the leak in my ceiling is getting worse, I cannot have that repaired until the other is finished. I would not reccomend using this company.
Description of Work
No work was ever completed. I tried multiple times to talk to the owner about the estimate cost and that the previous work seemed to have not done been correctly, but could never get a reply.
Category
roofing

Service Provider Response

In October 2015 our repair technician completed repairs for this residence. Once the customer agreed on additional cost of new repairs that were to be completed, we issued a reduced price for this customer. The customer was satisfied and payment was made in full.
Buddy H.
5.0
05/05/2015
Very well. Prompt and professional and stood behind warranty
Description of Work
Repaired leaks on an attached Lenai
Category
roofing

Service Provider Response

Thank you very much for taking the time write a review for us. Please let us know if there are any future needs we may be able to help you with. Sincerely, Mason Dixon Contracting
Survey R.
5.0
04/22/2015
Extremely pleased with the office staff and contractor overall
Description of Work
I had them install a new roof on my home
Category
roofing

Service Provider Response

Thank you for taking the time to write a review for us. We very much appreciate your time and business. Please let us know if we can further assist you in the future.
Survey R.
5.0
04/22/2015
Would highly recommend them to a friend or family member.
Description of Work
Installed a new roofing system on our home.
Category
roofing

Service Provider Response

We are very glad to hear that you are happy with the job we did for you. We always do everything possible to make sure our customers are happy and taken care of. Please feel free to contact us with any of your future needs.
Linda Jo P.
1.0
01/28/2015
Our experience with Mason Dixon Contracting was devastating. They began making mistakes on day one bringing an inferior grade plywood to the site. They were careless and disrespectful toward our property. Tar was on our breezeway walls and hardy board. The crew used our porch railings as ladders to work from resulting in dirt and tar on them. They dropped multiple cigarette butts and failed to clean them up. Dirty finger prints were on our railings, posts and fascia board. The gutters were never cleaned out. Oil spills from their trucks ruined our driveway .They mismanaged the removal and drying in of the roof . This resulted in extensive interior damage to our home when a rain storm came during shingle removal. Water damage occurred in over 80% of our home. This happened on the fifth day of work on a job that should have been completed in four. We were told that they, as professional contractors, would take care of the repairs to look like new. Instead, the owner himself tried to fix the water stained walls by swishing paint with a brush trying to "blend" in the colors and tried to pass off an inferior grade carpet as a replacement for the one that was ruined. The clean-up and repairs were not done in a timely manner. We placed several calls to the company owners, with no response. After nearly three weeks and no response we had to hire a lawyer ($375) to motivate the contractor to fulfill his promise. The work still progressed slowly and wasn't finished until 3 days before Thanksgiving. That means that our home life was disrupted almost three months on a job that should have taken four days. We could not in good faith recommend Mason Dixon Inc. of Umatilla, FL as a roofer or a general contractor.
Description of Work
Re-roof house
Category
remodeling, roofing

Service Provider Response

It saddens me to read this statement in response: Our company did everything possible to correct anything that was unacceptable to the Pfeiffer's, we always apply quality products and workmanship for all our customers, this project was not profitable to us yet we addressed and corrected all the complaints and still received a 10 out 1-10 as a qualified Master Elite Contractor through GAF on this project the report is accessible upon request and the Pfeiffer's also have a copy of this report. Sincerely, Kim M Dixon
Mary Ann C.
5.0
04/17/2014
unknown
Description of Work
Fixed roof leak. Were professional, neat and punctual.
Category
roofing

Service Provider Response

We are very happy that you took the time to write this review for our company. Also we would like to thank you for choosing our company to repair your home. As always please feel free to contact our office with any future needs.
Kevin O.
5.0
03/15/2014
Andy Dixon the owner of Mason Dixon Contracting has been a pleasure to do business with. He is a man of integrity and has helped me out several times on jobs that he wasn`t even contracting himself. His crews did an excellent job on both my roof and gutters. I would not hesitate to hire him in the future or recommend him to others. He has been in the roofing and contracting business for many years and really knows what he is doing.
Description of Work
Mason Dixon Contracting put a roof and gutters on my house I recently purchased near Orlando Florida. I live in Kentucky so it was important for me to hire a contractor that would do the job without me having to babysit them.
Category
roofing

Service Provider Response

We are happy that we gave you the piece of mind to hire our company from another state and have the confidence in us to do the job hired for. Thank you for your time to write this review for us, and second of all for choosing our business. It makes us happy to have happy customers.
WILLIAM B.
5.0
03/24/2012
They did a fantastic job. Replaced all the skylights and put in new vents. Good job with a fair price. Very honest people to work with.
Description of Work
They replaced the entire roof on my home.
Category
roofing

Service Provider Response

We thank you very much for your business, and also glad that you are happy with the job we did for you. As always please feel free to contact our office with any future needs.
Christine L.
1.0
08/07/2009
Contractor before roof was installed was great. Once roof was done we have had more leaks than I ever had before. Impossible to get someone to show up to do repairs. Do not return calls, do not show up on time if at all. When they do finally show up as was the most recent case they did not do the repair but would have to come back. Have not seem them since. Last year it took several months and more phone calls than I can count to get them out. To date they have not repaired the interior ceiling damage caused by the leaks last year and now there are more damaged areas caused by leaks in the "new" roof. I would not recommend Maxon Dixon roofing to my worst enemy.
Description of Work
Roof replaced, removed old roofing, installed peak vent, replaced bad wood, replaced entire roof with new shingles. Main office: Mason Dixon Contracting 191 N. Central Avenue Umatilla, FL 32784 352-669-9200 Do not have the exact work date with me as I am at my office
Category
roofing

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    2022 Super Service Award

    Bonded
    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.
    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    American Express, Check, Discover, MasterCard, Visa, Financing Available
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Residential & Commercial Roofing

    Services Not Offered

    N/a

    Frequently Asked Questions & Answers about Mason Dixon Contracting Inc

    How is Mason Dixon Contracting Inc overall rated?

    Mason Dixon Contracting Inc is currently rated 3.4 overall out of 5.

    What days are Mason Dixon Contracting Inc open?

    Mason Dixon Contracting Inc is open:

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    What payment options does Mason Dixon Contracting Inc provide

    Mason Dixon Contracting Inc accepts the following forms of payment: American Express, Check, Discover, MasterCard, Visa, Financing Available

    Does Mason Dixon Contracting Inc offer free estimates?

    Yes, Mason Dixon Contracting Inc offers free project estimates.

    Does Mason Dixon Contracting Inc offer eco-friendly accreditations?

    No, Mason Dixon Contracting Inc does not offer eco-friendly accreditations.

    Does Mason Dixon Contracting Inc offer a senior discount?

    No, Mason Dixon Contracting Inc does not offer a senior discount.

    Are warranties offered by Mason Dixon Contracting Inc?

    No, Mason Dixon Contracting Inc does not offer warranties.

    What services does Mason Dixon Contracting Inc offer?

    Mason Dixon Contracting Inc offers the following services: Residential & Commercial Roofing

    Are there any services Mason Dixon Contracting Inc does not offer?

    N/a