Mason Dixon Contracting Inc

Replaced my roof in Feb 2018 multiple issues they made holes in my stucco wall on each bay window didn't cut edge flashing correctly got tar all over my paint shingles don't meet the wall so there is a gap where metal flashing is exposed so water will sit on it and puddle they caused a dip in my roof didn't use one inch running boards to replace the old ones used thin plywood removed a gutter and metal fascia and didn't replace it charged me for things they didn't do trying to pad my bill, claiming they removed two layers of shingles when we had completely replaced this roof down to the deck yrs. ago, charging me for running board they never put on my roof they used thin plywood next to my one inch running boards, charging me for plywood they didn't use as I watched their workers take about 10 sheets with them, some in their truck and some in their dump truck claimed they would fix my roof but spent the last 6 mths harrassing and threatening me for money, I paid them over half up front, insurance didn't cover it. Sent someone out today after all this time but he clearly wasn't interested in doing anything other then making excuses. I would NEVER recommend this company to anyone, they have no idea how to treat customers, as a 64 yr. old woman, this has been very very stressful. NEVER pay money up front, a reputable company will not ask you to do this, and want customers to be happy. the car I put here is what they wanted me, but they padded the bill by 4,000. wasn't able to load all the photos but the holes they put in the stucco and the plywood on front of house they put thin plywood next to 3/4 inch osb. the picture is how they left it.

I wouldn't even give a star! They pushed for an AOB took my $4600 deposit but failed to mention the ability to file for permits had been suspended. After a month of no permit and them telling me the city was backed up I called the city...I was then informed that Mason Dixon was unable to file for permitting. They refused to refund my money and said they could file under their general contractors license. They did just that and completed my roof. I then found out my claim was being held up because the filed a $22k claim with my insurance company! Mind you I have an 1800sqft single story hip roof...fraud. They will not return my calls or answer the phone, I have gotten nothing but lies and a complete run around! Beware and never use Mason Dixon Roofing!

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Ten Years ago I had the roof replaced by Mason Dixon Contractors, five years later the ridge cap came loose and had to be reattached, again using the same company.. now just shy of ten years I have a leak showing up on the ceiling in one room of my home. I call Mason Dixon and asked to have someone come out the look for the leak and give an estimate of cost to repair. After calling several times over a 3 week period, finally someone comes out to look at the roof...This person was from Mason Dixon, and kept saying that "he had never seen anything like this, This was a terrible job" and that " Looked like they didn't do the job correctly to attach the cap and that it even looked like someone had stepped on one end of it crushing the cap " . I was given an estimate of $775.00 to remove and replace ridge vent, seal old nail holes/ install cap over ridge vent and seal. I have called multiple times to talk to the owner about the fact that the job dosen't seem to have been done correctly the first time and to make sure it will be done correctly this time and when it can be done. I have been told each time that he will call me back that day, I have not received a call yet and the leak in my ceiling is getting worse, I cannot have that repaired until the other is finished. I would not reccomend using this company.

Very well. Prompt and professional and stood behind warranty

Extremely pleased with the office staff and contractor overall

Would highly recommend them to a friend or family member.

Our experience with Mason Dixon Contracting was devastating. They began making mistakes on day one bringing an inferior grade plywood to the site. They were careless and disrespectful toward our property. Tar was on our breezeway walls and hardy board. The crew used our porch railings as ladders to work from resulting in dirt and tar on them. They dropped multiple cigarette butts and failed to clean them up. Dirty finger prints were on our railings, posts and fascia board. The gutters were never cleaned out. Oil spills from their trucks ruined our driveway .They mismanaged the removal and drying in of the roof . This resulted in extensive interior damage to our home when a rain storm came during shingle removal. Water damage occurred in over 80% of our home. This happened on the fifth day of work on a job that should have been completed in four. We were told that they, as professional contractors, would take care of the repairs to look like new. Instead, the owner himself tried to fix the water stained walls by swishing paint with a brush trying to "blend" in the colors and tried to pass off an inferior grade carpet as a replacement for the one that was ruined. The clean-up and repairs were not done in a timely manner. We placed several calls to the company owners, with no response. After nearly three weeks and no response we had to hire a lawyer ($375) to motivate the contractor to fulfill his promise. The work still progressed slowly and wasn't finished until 3 days before Thanksgiving. That means that our home life was disrupted almost three months on a job that should have taken four days. We could not in good faith recommend Mason Dixon Inc. of Umatilla, FL as a roofer or a general contractor.

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Andy Dixon the owner of Mason Dixon Contracting has been a pleasure to do business with. He is a man of integrity and has helped me out several times on jobs that he wasn`t even contracting himself. His crews did an excellent job on both my roof and gutters. I would not hesitate to hire him in the future or recommend him to others. He has been in the roofing and contracting business for many years and really knows what he is doing.

They did a fantastic job. Replaced all the skylights and put in new vents. Good job with a fair price. Very honest people to work with.

Contractor before roof was installed was great. Once roof was done we have had more leaks than I ever had before. Impossible to get someone to show up to do repairs. Do not return calls, do not show up on time if at all. When they do finally show up as was the most recent case they did not do the repair but would have to come back. Have not seem them since. Last year it took several months and more phone calls than I can count to get them out. To date they have not repaired the interior ceiling damage caused by the leaks last year and now there are more damaged areas caused by leaks in the "new" roof. I would not recommend Maxon Dixon roofing to my worst enemy.