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"Nice a fast and complete."

"The only good thing I can say is that after 1.5 years the room they remodeled is still standing. This review is extremely long for anyone that would like to see the details. For those that like it short and sweet, I recommend any other company as this one is not worth the time. We were mistakenly convinced by the good reviews we found, and the owner Francisco's friendly demeanor at first, but, none of this is worth the six months we spent in **** with this company! The name is ironic, because they are anything but Heaven Sent. We had a simple but unique project, turning an extra 200 sqft room into a "tiny house," essentially a miniature studio apartment. It needed a bathroom built, and a kitchen installed. Francisco was friendly at first and provided a good/fair price. When we agreed to go forward, we got this great email asking us tons of things: where can they park? what hose can they use? Can they use our bathroom? who should they contact? etc. We were told that they only work one job at a time, and they contact you before they come every day. This was all great as they'd be working in our existing house. All of this was lies. We got notified maybe the first week, but everything else in that email was a waste. They had numerous jobs going, because he'd make a comment about "having to pull someone off of a job," and one of their other jobs was on our street! They parked in our front driveway, causing 3 flat tires of ours over their 6 months, they blocked our mailbox to the point where we wouldn't get mail for days at a time. They used our front hose, left it running, broke about 4 hose nozzles, and ruined our front sidewalk by scratching it and spilling concrete all over (and no, they didn't fix it). And that's just the beginning. They left their garbage and trash all over our house and yard. They left our doors and windows wide open, despite there being a note on each one saying to please lock. Our whole house would be left open for days, and we told them we'd had a lot of breakins and wanted to be careful. We also have animals that can get through the screens. They treated our house like it was trash. Scratching things, banging up walls, breaking a table on our porch and then just putting the broken things back like we wouldn't notice. They cleaned out their paint brushes and concrete over my mother's garden (despite there being another hose 10 feet away they could use). Each time Francisco blamed his subcontractors, but he forgot we had a family member home during the day, and it was his workers. All of the problems were with his guys. The trash, doors open, etc. Apparently they were talking to my neighbors, because one of my neighbors told me that they told her we were building a tiny house in the room, and I hadn't told anyone that. It was certainly concerning that they are sharing my business with my neighbors. They failed numerous inspections, a lot of them because nobody bothered to meet with the inspectors. They blamed it on the inspectors, but we spoke with them, and they called with notice. On top of this, they had to repeat numerous projects, and often did projects in our main house without our permission. Only this one room was a part of the contract/plan, yet our house was involved. They had to do our floor 3 times because they couldn't get it level, they had to paint twice because after painting they were so sloppy they re-damaged the walls. They actually raised the ENTIRE floor, to the point that the doors didn't open, without asking or telling us, and didn't understand why we were frustrated. They came in and threw out all of my existing smoke detectors because they needed new ones for the inspection, but nobody told me this. We constantly came home to changes made in rooms that weren't a part of the project. They ruined our whole front yard because they decided it was easier (per Francisco) to run plumbing through our yard then to connect to the existing. Nobody asked us. We now can't plant any trees in our front yard. We just got this house. Nobody asked what we wanted. Francisco also had the nerve to tell me he "wrote off" that cost, even though I didn't agree to it. The subcontractors he used are just as bad if not worse. The electrician flat out told us when updating the house electric that he didn't know what he was doing, which is why we and our animals went 9 hours without power in the summer (and lost a fridge full of food) when we were told it'd be 2-4 hours. They had to re-do the fire alarms because the ones they bought weren't up to code. We had issues with one outlet, so they changed a breaker to "stop it from going off" but never checked out the outlet. They lied on both of their permits for the electrical boxes, saying they were the "same size" but both were upgrades. They couldn't get the box to fit right, so they left us with a two inch hole in the wall. When they left we still had things not working. They didn't listen to the original plans for where the switches were supposed to go, and then literally argued with my Mom when she told them where they were supposed to be, despite it being her project. We asked to talk to the electricians as we wanted to make sure the upgraded electric panel would have enough extra space for the new water heater we needed. Francisco handled all the communication and never let us directly speak to them. He wanted to remove our inside electric panel because it was 'easier' to put it all outside. We spoke to another contractor who said that was insane and they could leave our existing setup alone instead of rewiring everything. We just found out that in the end, Francisco was wrong and we now need another electric upgrade to cover the water heater because he only upgraded us enough for his specific needs, despite what we asked or that we paid $5000 to have it done. The plumbers broke more than they fixed. Francisco told us the appliances could stay in the room, but the plumbers dug up the concrete, literally burying our brand new appliances in dirt and concrete, and scratching them up. The first day the plumber came in to work within the house, he was out in the tiny house and something went wrong, he was screaming at the top of his lungs "what the **** is this, who the **** did this." I had family in my house. They thought he got hurt or something. He was screaming and throwing tools around in the brand new construction. We provided them with a sink and toilet, brought into the room where they needed them. They managed to crack the sink in 3 places and scratch up the toilet. Then, they tried to sand over the cracks in the sink and installed them both anyways, as if this was going to be acceptable. Every day coming home from work was like where's waldo to find out 1) if anyone was in my house 2) what they did, and 3) if they did it right. Down to the very last day, where they "installed the stove and passed inspection," and yet it didn't work. They installed a new door, yet it didn't close. It was just constant, and exhausting. I feel like I did as much work as they did. I would email Francisco (I took over communication on the project because it was too much for my Mom), and let him know what we found. He told me, about halfway through the project, that I shouldn't be in the room at all until they are done. This is in MY house, and is the only way to my laundry room. We were never told we'd have to give up access to our laundry room for 6 months. He also told me to "take a customer role" and let them work without checking or looking at their work. He wanted me to wait till the end, and then point out everything that I wanted fixed, but that would have delayed us so much. Some of their shotty work (like a shower not sealed) would have been hidden if I'd waited. After all of this, he fought with me and requested that we pay the final payment the day they were "done" without being able to look at or check anything out for more than 5 minutes. We said no, and paid a week later after making sure it was all still standing. On top of that, we had to pay to replace 3 flat tires, 5 hoze nozzles, a screen they broke, a light they broke, the door they damaged, the paint they wasted"