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"On 5/29/25 Tristin came to my house and gave me a quote on a new shower remodel with a new toilet, and we signed the contract. I thought $12,000 plus was exorbitant, but Tristin assured me that Long Home uses quality materials, excellent craftsmanship, and excellent service. He told me that they will replace all the pipes, and the shower and toilet will have lifetime warranties. So, I agreed and gave him half down and it was scheduled for the 6/27/25 and 6/28/25. Tristian called me on the 6/5/25 and told me that for the shower I choose the half wall that was part of my existing shower would have to be removed, he said otherwise I would have to pay an additional $1,500+, because the shower I agreed to couldn’t be installed otherwise. I told Tristin on 5/29/25 that I did not want the wall removed, but after talking to Tristin on the 5th I relented and said the wall could be removed and ordered another toilet for my other bathroom. The day of the installation came, and one guy came on time and the actual plumber came about 2 hours late around noon. They started working on the demolition and Tristin came around 4pm to move the power socket that was in the wall they removed. He put a rough patch on the wall and installed the outlet without the cover. They removed my cabinet from the wall so they could take down the wall but never replaced it. They worked until 10 pm on Friday. Tristin was supposed to come out on Saturday to finish the patch and put the cover on the outlet. Saturday 6/28/25 the helper arrived at 830 am and the plumber arrived at 1030, at 450 pm the plumber showed me the shower rod they sent with my shower, and it was too short. He told me to call Tristin, I did, and he said OK Tristin never showed up and the two guys finished at 945 pm without putting the cabinet back up. I checked the toilet in the bathroom where the shower was installed, and it kept running after I flushed it, and I put a toilet cleaning tab in the other one and noticed the toilet lid does not fit right. I texted Tristin on Sunday morning telling him about both toilets and he texted me back on that Monday and said he could come at 4pm. I work nights and did not get up until around 5pm and I texted him and told him that I do not usually get up until 6pm during the week when I work and he never messaged me back. I sent Tristin another text on Saturday 7/5/25 telling him to ask him when he could come out and fix the problems I have. I have not heard back as of yet. Long Home charges a premium price and Tristin told me that I would get premium service, he said this is why they charge so much, but the experience I’ve had is anything but premium, I paid $12,000 and I only have one toilet that works correctly even though the lid doesn’t fit properly, I had to buy a shower rod so I could use my shower, since the one I bought from them didn’t fit, which makes no sense because they knew the dimensions of the shower. I had to have a wall removed that I did not really want removed, because they made a mistake when I signed the contract. I have the outlet in my bathroom wired without a cover, my wall is not finished, and my cabinet is still sitting in my bedroom. I do not mind spending the money for something, but I want the product and the service to be worth the price, I paid for professionals, but this is not the problems you are supposed to have with professionals."

"This review is in reference to Job: 559197 Patrikios Papasavas, an electrician with Mister Sparky arrived on the scene and I explained to him that my pool electrical panel had tripped a breaker and would not reset. He said the Standard Repair & Troubleshooting Diagnostic: fee is $306.75 my gut feeling was to cancel but I did not. He went to the house panel and shut off the breaker to the pool pump. I have an older Gould panel without a main breaker feeding a sub-panel; he said he found the bus bars in the main panel burning. I think he meant to say there was some previous arching, but I could be wrong. He opened up the sub panel and said he found the breaker for the pool pump. This breaker was arcing. He turned it off and removed the breaker and found the bus bars burning as well. He said these panels are electrical hazards and must be replaced. The only options were to address these hazards and replace the home master panel. I am no electrician but If a breaker is going bad and yes breakers do go bad and yes I can go to any hardware or electric store and purchase a 30 amp dual breaker. That option was not even suggested, replacing the breaker that was arching and buzzing. Below were the options. Option 1: -Replace burned electrical panels with 1 200 amp main breaker CH-series panel -Update grounding per code -Install surge protection on panel -Run new 240v 30 amp circuit with the insulated ground for pool panel -Pull permit Cost $5,412.75 Option 2: -Replace burned electrical panels with 1 200 amp main breaker CH-series panel -Update grounding per code -Install surge protection on panel -Pull permit Cost # $4,628.75 Option 3: -Replace burned electrical panels with 1 200 amp main breaker CH-series panel -Update grounding per code -Pull permit Cost $3,987.75 He then asked me what option I wanted and they would start the job immediately. I asked him to email me the quotes and he asked why since all in need to do is decide on one and he would get started. I told him that I would have to collect three quotes since this was an expensive project, Mr. Papasavas then asked me what I valued more, safety or money. I looked at him and said they are both equal at those prices, and of course, he did not want to hear that. He then said ok I need to collect $306.75, I made the comment that you have only been here 55 minutes, that’s one **** of an hourly fee. He said he was a Master Electrician, and that is what Mister Sparky charges. He left my home without cleaning up, After he left I noticed he left behind his ladder in the garage, he called me back and asked if he could swing by and pick it up. I of course said yes. He also left behind his floor savers a pair of really nice shoes that he did not return to get. I wonder if I will get a refund since the invoice states: 100% Satisfaction Guarantees Service & Repair Guarantee If you are not 100% satisfied with the service we have provided, we will refund all of your money. If our electricians smoke or swear in your home; are not drug-free; do not wear floor savers or leave your home without cleaning up, you do not pay for the service. I will leave the shoes in my entryway of the house, please ask him to stop by and pick them up. I contacted another reputable electrician and he said I could replace the panels or just the 30 amp double breaker since it was bad. I chose to change the breaker, myself. The cost was $11.00 to buy a matching breaker. I reconnected the saltwater pool panel and switched on the breaker and now the pool pump works and the Saltwater pool system also works beautifully. As they say, buyer beware!"

"They came in half the price of the other guys. Actually had to double check that they didn't miss anything, but they didn't!"

"It was good. They got the job done."

"Excellent work"

"Everything went great. All of the employees who came to my house were great to work with. They informed me of the process and explained things as they went along. Their customer service is excellent. I had such a good experience with them that I am going to have them do more work for me."

"Amazing team ! The work speaks for itself. I couldn’t be happier with the work this hard working men did. Will recommend all the way !"

"Excellent Clearwater electric company. Highly recommend."

"Marquis was really nice and efficient"