Get matched with top patio pros in North Fort Myers, FL

"I was told there would be $139 service charge If they came & adjusted the Sliders etc that was all that was needed. I called them back before they came (a week & half after called them initially) to let them know that we have been told we needed the balls replaced and they told me that would be $448+ the cost of the balls, etc. etc. and they would check it out when they came. They charged us $129 as a service call that would not count the actual work. They were the only ones that charged us for a quote which was quite a bit higher than who we ultimately used. Very upset we were charged for them to assess the problem when I had told them what others had told us FOR NO COST."

"I highly recommend Bluewater Pools lead by the owner Kevin. I had 5 estimates with quite a range of prices & varying experiences during the proposal process. From my initial meeting with Kevin & throughout the resurfacing process it has been very positive. Kevin is straight forward, provides helpful recommendations & gave a competitive estimate at our initial meeting. The 3 Bluewater Teams (prep, install & 30 day pool water maintenance) did high quality work, good clean up & answered my questions with a smile. Kevin was engaged in all stages to ensure the work met his standards. In addition to the pool resurfacing, pool light/skimmer replacements + a 5x6’ bench seat was added. The bench seat was made as planned & looks like original equipment. Nice work. I highly recommend Kevin & the Bluewater Team. It’s a pleasure to work with an honest & high quality professional who delivers the product at a great price. The pool looks great!"

"Just when you think someone is out of business. Tom to the rescue!!! He deserved a 5-star rating. On time and professional Tom did an excellent job at a very reasonable price. He checked and diagnosed the issues with the sliders, replaced the wheels and made adjustments that make my once stuck sliding glass doors slide like new. To top off the job he cleaned the door runners. I am incredibly pleased with his service and with his company. I highly recommend them and will be the first company I will call for future service."

"We just finished a spectacular install by Karoly Doors and Windows. It all started with Brandon and the sales presentation. There was no pressure and he was knowledgeable and kind, which made us feel confident in our decision to chose them. I had timely notifications on the arrival of my hurricane windows and sliding glass doors and prompt scheduling once they arrived. We were so excited to get on the schedule and the office streamlined everything. Bo and William were two of the nicest, professional, and hard working installers imaginable. Picasso could not of installed these windows more perfectly! They were clean and took their time, the caulking looks like artwork to me! What a great company, I am so happy we chose them. I would give 10 stars if I could."

"These guys are awesome! From the initial meeting that my husband had and selected the pavers (excellent recommendation!) to the final product was ALL top notch. These guys worked SO HARD and made sure everything was perfect. We just stood and stared in amazement when they were putting the pavers down. I cannot recommend this company enough. We have strangers stop at our driveway and say how beautiful it is. The pictures show before, during, and after. We had a concrete driveway that was stained and broken. Master Z took care of everything - the permitting, scheduling, etc. Thank you, Master Z Pavers!"

"Resurrection / Pearl Pools was awful to deal with. They missed every timeline, they revised the quote upward mid-project after neglecting to include a shower area in the quote. Worst of all, even after MONTHS of missed deadlines, they called to say they were done and demanded final payment. When I said it wasn't and pointed out multiple issues remaining, they said they've done all they can and *full quote from an email from Brian, "I believe Resurrection Pools has lived up to our standards of service and quality." I was left with a deck that I needed to sand a large portion of on my own, plaster that is uneven with blemishes along the steps leading into the pool, tilework that's uneven, there was cement in the spillway so the flap couldn't be re-installed and multiple other issues I've had to deal with. That's their standard of quality and service. I reached out to my original salesman, Dave and he said he would look into it and get back to me. That was over 5 weeks ago."

"Extremely happy with Rafael and his crew on this job! They were super professional and responsive and did an overall great job. Would highly recommend!"

"This business negligently thought we were lying about being existing customers, and purposefully scheduled us with new customers. Initially they tried to cover up the mistake with more lies, but eventually admitted it, but refused to do anything to make it right. When onsite to quote they promised to make it right and quickly schedule us, but after taking a 25% deposit, failed to schedule the start of work within the legally required 90 days. Ignored requests for a refund, requiring a CC dispute. Time Line 09/30/2022 09:41AM - Website Inquiry Confirmed noting existing customer 10/03/2022 12:13PM - E-mail from Kelly stating ~3-4 weeks for estimate, and ~16-18 weeks for installations 10/03/2022 12:32PM - Responded with confirmation. 10/28/2022 6:01PM - Sent e-mail asking for update 10/28/2022 6:01 PM - Automated responses from Kelly & Mindy saying existing customers will be scheduled first 10/31/2022 8:14 AM - Response from Kelly, still working on scheduling 11/11/2022 11:17 AM - E-mail from Sara saying that New Customer list has been reached 11/11/2022 11:25 AM - Responded stating we are an existing customer who seem to have been forgotten, included invoice # 11/11/2022 12:46 PM - Phone call stating can schedule estimate on January 24th. Mentioned we were existing customers, but told you were only now just getting to schedule people who submitted inquires on the morning of 9/30. This was the first deliberate lie told by their staff to cover up for forgetting us. 11/11/2022 12:54 PM - Second call agressively stating there was no record of us being a customer. Kept insisting I must have them confused with someone else. After providing them with our previous invoice # a second time, they found it under my wife’s name. Acknowledged that when my name came up under the existing customer list, they only checked for a previous customer with the exact same name, and didn't check address, #, etc... Finally acknowledged we were not contacted until after all existing customers, but still can’t schedule till January and will do nothing to correct their mistake. 11/14/2022 - Email from Mindy Peterson acknowledging their mistake, asking us to "extend some grace", but taking zero accountability and still refusing to schedule us with their other existing customers. 11/16/2022 - $100 Deposit made 01/24/2023 - Onsite visit, apologizes for mixup with treating us as a new customer and says since it’s screen work only, without structure, he can fit us in “soon”, which was another lie to get us to accept their quote and make a deposit. 01/24/2023 1:22PM - Informal quote received from Darin 01/25/2022 9:04 AM - Response accepting quote 01/25/2023 12:09 PM - Formal quote received 01/26/2023 11:10 AM - Signed quote returned 01/26/2023 - 25% 1,122.70 Deposit paid 02/06/2023 - 18 weeks passed since estimate initially provided 02/08/2023 - Estimated install date of July 13th, 2023 provided. 41 weeks vs 16 weeks 02/27/2023 - After confirming they don't intend to schedule in a timely manner, requested refund. 02/28/2023 - Request for refund is ignored. Disputed charge with CC company. Additionally filed a complaint with the Florida Department of Business and Professional Regulation against Mr. Richards Contractors license for a possible violation of Florida Statute § 489.126. Businesses may not require more than a 10% deposit unless they start work within 90 days. 12/05/2023 - Darin e-mails my wife, mistaking her for a vendor asking for updated prices on supplies."

"Just wrapped up a pool deck and pool resurfacing project with Ross Services. I’ve managed my fair share of much larger commercial construction projects so I’m well aware of the quality and performance spectrum one might encounter with any contractor. I can honestly say that I don’t remember a project that went this smoothly. Joel was a pleasure to deal with, his crew knew the assignment and executed well, and they were all responsive when I had questions or suggestions about the project. I don’t expect any issues now that the project is done but if something did come up,I am very confident that Joel will make it right. A great experience overall and would definitely hire them again."

"Positive reviews often highlight the best parts of a business, but they don’t tell the full story. The real test of a company is how they respond when something goes wrong. Unfortunately, when things went wrong with Tropical Paver Sealing, they didn’t rise to the occasion. I hired Tropical Paver Sealing, for a paver sealing job that included pressure washing my pool deck. During the service, the technician, Bowen, got distracted and ended up stripping the paint from the base of my pool enclosure, leaving it exposed to rust. Amanda, the owner, came out to inspect the damage, took videos, and promised to get back to me that afternoon with a solution. That follow-up never happened, despite me reaching out several times. To add to the frustration, I later found that my pool deck drains were filled with silicon sand used during the sealing process. The drains hadn’t been covered, so the sand just clogged them up. Once again, I reached out to Amanda, but my concerns were ignored. It's easy to get great reviews when everything goes smoothly, but when things go wrong, that’s when a business shows its true colors. Unfortunately, Tropical Paver Sealing didn’t handle the situation well at all, and Amanda was completely unresponsive. Based on this experience, I can’t recommend them. What could’ve been a simple fix turned into silence and neglect."