"This review is false, we track all our leads in a CRM program and this customer was contacted and we encourage him to reach back out to us at 239-634-5477, via our website contact page, or visit our show center/ office at 7200 Bucks Lane Fort Myers FL. 33912 and visit us in person. As the owner I pride myself on our customer service and I personally check daily that any all all new leads have been contacted. - Matthew Lombardo"

"This Review is very false. The customer paid for a $200 design special for the front of a house. When I personally showed up to his house on time and after waiting about 15 minutes outside because he was "busy" he came outside to explain what he wanted in a very rude manner say "your the designer figure it out". When I explain to him I need some input then he explained he needed a complete re-design for the whole property (about 2 acers) and to include designing for a outdoor kitchen, sports field, and to re-landscape the whole 2 acres. This is obviously more then what the deal was he purchased. The customer said he had no budget for the project also. With out any to little guidance or a budget we quoted him $2,100 for a Professional CAD design for the whole project that would be refundable if he moves forward and offered to credit the $200 deal he purchased against the job. It is very frustrating to see such a review left after we tried to work with him and that he was very unrealistic and rude with us. On his behalf we request angies list refund him the fee also to do everything we could and encouraged the client to find another company who may be able to better suite his needs for a $200 design on a 2 acre complete yard makeover."

"Thank you Mr. [Member Name Removed] and we appreciate your feedback. We always do try to be competitive but we will not sacrifice quality in the way our work is performed. This project was to re-sod a yard and in my opinion required proper removal and soil treatment first along with removing several items requested and a new landscape for the house. To do this job correctly it takes a lot of labor and materials/ chemicals and there are short cuts in doing this that a lot of companies will do but we will not to save upfront cost. I dont agree with a grade of a F for price due to that our price reflects our work, service, and materials. I wish the customer the best of luck with their project and we are here in the future if our services are needed. - Matthew Lombardo"