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"BLUF: Miserable business practices and mediocre work Titan initially blew me away with their level of customer service. I had a rep come to my home, take numerous measurements and tell me all about how the structure would be built. I stated that I needed the sunroom completed by the end of April 2024 and they put in a clause that if it wasn't completed, the sunroom would cost my nothing. Titan even changed the contracts after I found a discrepancy with mine and I was more than happy to move forward. I signed the contract and waited. Then a second rep came out to retake all the measurements previously taken and I waited some more. And then crickets until I was told that the materials were being ordered (two and a half months after I paid the half up front deposit). Work finally started the last week of April ( just 7 days shy of the deadline) and I was initially happy with how it was going. I asked a bunch of questions, had to correct the builders on layout because it turns out the first Rep lied about how the structure would be built on several levels. During construction, the electrician's helper stepped through my kitchen ceiling which i don't blame Titan for but it seems they put their trust in lack luster contractors as well. Work was "completed" on the last day of April and the permit inspector called to let me know that he would be inspecting three days later. During the inspection, it was discovered that the electricians never pulled a permit to begin with and the sunroom builders never stopped construction to get the in process inspection completed which required a portion of the structure to be dismantled. A separate crew from the first dismantled and rebuilt the structure and did a miserable job sealing it which required the lead of the original crew to come back out and correct. Since this was WELL past the deadline, I made the joke with the crew lead that " hey , I guess I got a free sunroom now". Within three minutes, the GM called me asking what I meant. This conversation culminated in him raising his voice to me several times and threatening to file a lien immediately that Monday morning if I didn't release payment. My argument that work wasn't completed because the permit wasn't sign off and required that the structure be dismantled to complete said permit didn't matter. I never once raised my voice in return, or acted unprofessional in any manner to the GM. After the tile work began, I found out how out of square the walls are. 1/4" out over 16". Had I had any idea of what I'd experience, I would have chosen a different company in a heartbeat."

"Excellent work! Great communication and completed the job earlier than expected. This was almost a year ago but the porch looks wonderful yet- no issues! I would definitely hire again if needed!"

"Wonderfully. They were on time, neat, and cleaned up afterwards. The project was a kit ( a thousand+ pieces) that was very challenging but the completed in professional manner and on time. I would definitely hire Finish Touch Con. again. on time. The project was a kit that was challenging but they met it"

"Would reccomend this company."

"Addressed all of my concerns and completed the repair in a timely amd professional mannor. would highly recommend "

"We hired this certified Trex installer to demolish our old deck/supports and build a new 500 sq. ft. Trex deck. The crew?Trent and Ryan?were wonderful. They were highly skilled, meticulous, and careful. The company was extremely responsive to all our questions, requests, and requirements. They did a beautiful job. We would hire them again. "

"Excellent customer service. They were on time each day and cared about the quality of their work which was first rate. They finished on schedule. Mr. Wade was attentive to my wishes and contributed his expertise in enhancement of the project at no additional cost to me. I was lucky I chose DLW for my renovation."

"He's thoroughly!"