Get matched with top plumbing and heating pros in Clermont, FL

"I am not one to hurt any business, but I do not want anyone else going through what I did and reading more of their negative reviews on google, I feel the moral conscience to address this: If I could give this company ZERO stars, I would. Short answer: STAY AWAY & DO YOUR DUE DILIGENCE !!!! Here is the full scenario: I had LEO come out and give me an assessment on what can improve the air flow in the home, promising me the world and how everything will be done quick and they only work with top professionals and I will only see AIR PRO trucks outside my house as they do not subcontract to other companies. I paid the deposit and was told I will be called for a start date. This was on a Friday. On Monday morning a crew shows up unannounced, only one truck was from Air Pros, the other two were a subcontracting company JACK RABBIT. The guys came in to rip out my AC unit to start the job, only to leave it DISCONNECTED over night in the heat of summer (JULY). I was specifically told that would never happen. I was also informed BY THE ONSITE contractors that ONE. They are, in fact, a subcontractor hired by AIR PROS. and TWO. That there are issues working with the company, the managers not organized, and that AIR PROS were supposed to send another crew to help them so I would not be left without AC overnight. The next day three contractors came back to reinstall the AC and then had some fight with AIR PROS and they ALL left the site. I was then left with the AC connected back but not working properly and had to call another company (KALOS) to repair the damages (over $600 worth ). The manager, Terrance, took a day to get back to me only to blatantly lie and say that 50% of the job was complete. I had the contact for the contractors who confirmed that nothing was done towards the project other than rip out the AC and put it back (improperly BTW). Terrence then apologized and said they will refund me any amount I paid and will terminate the project. I have now waited nearly two weeks and have filed a claim with VISA to dispute the charges. Even though I will not pay for this financially, they caused a lot of grief and unnecessary stress. They not only screwed up on the project, they wanted to charge me for it still. I am lucky to have found another company whom are great and the difference in professionalism is NIGHT & DAY!!! Goodluck :)"

"Great - very good work at a reasonable price *This review was migrated from an affiliated account on Angi with an original submission date of 9/28/2017."

"I got a call minutes after I went on Angi’s from Complete Pro and within 24 hrs they was at my home in “Umatilla “ they found problem and repaired it same trip . With reasonable rate ! Left the bathroom ready for the tile !"

"David was absolutely fabulous. He was on time and efficient. Completed both projects and left the areas clean. I have other projects that I will need done and won't hesitate to have him come back again!"

"Shawn helped me diagnose the problem and was able to fix the issue without replacing any parts. He gave me helpful tips to maintain the system on my own too."

"Awesome 👌 service"

"Excellent service"

"Was super friendly, helpful and the price was on point will use again. Definitely recommend for any work needed!"

"Excellent contractor. Promo, quality work, excellent communication on project. I totally recommend this company. They could not have been any better. A++++++"

"Horrible place ... Spent 500 to them to fix one problem and after they came I had more problems to fix.... I tried telling the. For months it was something they did... They then told me no it wasn't then and something magically broke when they fixed the other issue... Telling me I needed to spend another 500 to fix a broken piece... And they never actually looking inside to find the problem ... Just said they knew what it was... So a month later I smelled burning from my dryer .. almost on fire at that point because they put belt on wrong pulley... Dangerous .. could've burned house down if I hadn't caught the smell in living room before going to lay down..... After I got belt fixed by other company .. another 200 plus dollars they created ... I called and told them the issue they caused... They denied it. Like in the past ., and said nope we didn't do it.... And refused to stand by their work and honor the fact they made a mistake... The Russian guys that did the work were very smug and spoke in Russian the entire time doing the work so I had no idea what they were saying .. and I have no issues with anyone .. but it made me feel like there was a reason they were not speaking so I could understand them . Bc they spoke English fine when I asked something ... Had this all not have happened I wouldn't even bring it up ... I just don't want anyone to go through what I went through... I couldn't dry clothes at night bc my sister couldn't sleep bc of the screeching noise it made after they replaced the element .... RUN THE OTHER WAY"