Patrick's Heating & Air Conditioning

I called them out for a basic service call $49 just to prepare for winter. I?m a 72 year-old woman that lives in an 800 square-foot home. Two guys came to my house and basically told me my air-conditioning was a piece of junk that the whole thing needed to be repaired or I would be sorry when winner arrived. Well, I?ll tell you when I bought the house. I knew that the air conditioning and furnace would need to be repaired or replaced, but I?m not paying almost $20,000 for air conditioner and 800 square-foot home. I talked to another company after them and they quoted me a quote of five to $7000 for the same size unit. You tell me if they?re ripping people off.

They charged me $662 for one hour to change the motor and $400 to pour bleach into the drain to unclog it. I think that this fee is outrageous and my wife felt intimidated by the worker when he came in to get paid.

Do not use this company! They installed a brand new unit in 2021, I called them yesterday because the unit stopped working. The sent a technician out who falsely diagnosed a bad transformer. He replaced it three times burning up each one( didnâ t stop after 2), then said I need an electrician. So I called one he came out this morning for $350. Surprise, nothing wrong with the power itâ s the unit. Patrickâ s came out a second time, this time he says it needs a new thermostat wire! Didnâ t see that the first trip? Mind you this is a low voltage â telephone gauge wireâ . To run a â new wire â $750. Are you people crazy. How can a 24v wire blow out a 240v AC unit. They are both incompetent and they donâ t make previous customers feel warm and welcome itâ s all about the Benjamins donâ t use them oven if you are hot

BE Patient

Very accommodating. Crew was professional and friendly. They replaced my entire HVAC system including ducts and supply vents in two days. Scheduled so we had air overnight and were almost invisible and silent. Hardly knew they were there.

Very polite and kind. Went and got part and came back to complete the job in a timely manner. Gave me advice on how to fix another very minor issue myself. I am grateful.

they are great

The management of this company refused to work on my water heater because it was out of warranty.

Great job

The two workers were excellent , job performance excellent ! What I am very unhappy with is when they arrived at my property , I could see and they could see without measuring that the A/C package would not fit in the area of the existing A/C was. So now I have a monstrosity in my back yard - not there fault - the original salesmen who came out to my property the day before should have known that the A/C PACKAGE HE CAME UP WITH WAS TOO BIG !!!!! I am unhappy and angry with what is now a monster in my back yard !!!!!

A.J. & Kurt were knowledgeable and were out to please us with expert service.

Our service technician was Chad and he was great. Very prompt, efficient and friendly.

Plumbing / WC repairs - Chad came - very personable - identified the issues - fixed them - $ - reasonable.

Contacted Patrick's H/AC on Monday, rep was onsite Tuesday am to assess the situation. After given 3 scenarios, I accepted 1 offer, plans were made and hw heater was installed by 1pm Wed. Great office staff, management and mechanics. Clen,neat and all professional.

The crew led by Chad showed up on time, explained my options for replacing piping from gas meter to tankless water heater. They also replaced the entire inside components of both toilets. All three, Chad, Justin and Shaine were friendly, professional and knowledgeable of the work they did. Would definitely hire again Mike

Nice and polite. Expensive

Chad as very efficient and courteous

Came out for a quote the same day I called them & installed my new water heater the next morning!

Friendly, and expert about the job

great

They worked with us on the cost of the job. They were polite people. They kept us informed when they would arrive. They got the job done in 2 days. I would hire them for other repairs.

They came and found the problem in one day and came back with a replacement. The whole company is so polite. The plumbers came the first trip and were clean and professional. Offered to wear masks. They explained to us why the replacement was necessary. Then they came back this am at 9:00 with a new water heater. They had two different people hear today. neat, polite, cleaned up their mess.

Very knowledgeable, courteous, professional, and on time. Also did not over charge us.

Overpriced for what was done and the time it took.

I received a confirmation call soon after my appointment was made via Home Advisor. Chad came out and did a super job fixing my leaky shower valve inside the wall. He was courteous and professional. Thanks, Patricks Heating and Air Conditioning!