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First thing first: Make sure you’re using the right key. If it’s the correct key for your lock, there are a few reasons why it may not be working, like the key is worn out or the lock is jammed. Try lubricating the lock and pushing the door closed to ensure the mechanisms work correctly. If you’re still locked out, call in for help.

In general, keyless door locks are considered safe, and their security depends on the type and quality of the lock. They cannot be picked like a traditional lock and often include added features like biometric access, PIN codes, and smartphone connectivity, which can make them more secure. However, they are not without risks. Potential vulnerabilities include hacking for Wi-Fi-connected models, battery failure, power outages, and technical malfunctions. To maximize security, it is important to choose a reliable brand, stay on top of software updates, and perform regular maintenance. While the risks are different, keyless locks are not considered more dangerous than traditional locks.

Over time, latch components may wear out or get grimy, leading to this problem. First, check for dirt, dust, or debris in the latch mechanism to ensure smooth operation. Use an aerosol duster and lubricant to clean and loosen. You may also need to tighten the screws in the component, adjust the strike plate, or replace the lock. If none of these steps resolve the problem, consult a professional locksmith.

Newer, electric-powered door locks generally have a life span of five years or less. That’s thanks, in large part, to a phenomenon called planned obsolescence, in which products are programmed to need replacing after a certain amount of time. That’s also why older, manual, push-key locksets can last up to 30 years with regular cleanings and maintenance. When it does come time for a new set-up, know that the cost to change locks ranges from $130 to $500 on average.