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"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"In Jan 2019, we paid them $3100 to rescreen our pool area. We were given a 5 year Warranty. It looked like a great job and they had to come out and replace a panel a rat ate through, and we paid for that. Perfect. Then we got iguanas that pulled 2 panels from the roof side of the house. We offered to pay for those, However, there are 6 more panels that came loose and the spine is hanging and loose panels are flapping that were NOT done by the animals. The workmanship should last more than 6 months. We have not had any storms and with just daily weather, so many panels should not have come loose. We called, texted, sent letters with no response. We only want the screens repaired as stated in the 5 year warranty, which is not being honored. We don't like doing bad reviews but are really hurt that the screen warranty is not honored. $3100 is a lot of money for us and we are back where we were with bad screens. All we want is, the screens fixed and we will pay for the 2 panels damaged by the iguanas. Thank you."

"On September 16, 2025, I met with a Paradise Exteriors sales representative who first quoted me $113,000 for window and door replacement. After a few “calls with the owner,” the price was lowered to $82,000 on the condition that I sign the contract and pay a $5,000 deposit that same evening. I was assured that under Florida law, I would have three business days to cancel without penalty. The following day, I emailed the sales representative to cancel. On the morning of September 19th, within the three-day cancellation window—I hand-delivered the signed Notice of Cancellation to their office. Mark Hildreth, Vice President of Operations, signed and misdated the document for September 20 instead of September 19, which would have made it appear I missed the deadline. When I later checked the form in my car, I noticed the incorrect date. I immediately returned to the office, where an employee tried to white out the error; I insisted on a new signature and correct date. Despite complying fully with Florida Statute §501.025, which requires refunds within ten business days of cancellation, Paradise Exteriors failed to return my $5,000 deposit. When I called, they said it was in review and they actually have 14 days. I reached out to the sales rep and asked to investigate it , I spoke to an employee at a booth they had set up and had him send a strong message back to the owner. None of that helped me get my deposit back, until October 15, 2025—more than three weeks later—I had an attorney send a certified letter. Only then did the owner personally call and hand-deliver the refund that evening. Based on my research, this appears to be a recurring practice. Public complaints show other consumers waiting for refunds after cancellations. Paradise Exteriors currently has 37 BBB complaints in the past three years yet still holds an A+ rating. And 30 negative reviews on Angie’s and they still have 4.5 stars. These ratings do not help the consumer and I ask that you review your ratings"

"Recently we accidently broke a window in our home, dropping a lower sash while cleaning it. The company that had originally installed our windows and doors, Carrollwood Window and Door, was totally unwilling to help in any fashion. Fortunately, through our own efforts, we found Stephanie Warren at Glass Doctors. She provided professional and helpful direction and, after several phone calls answering numerous questions, rapidly provided a repair estimate and time schedule. Robert came to measure for replacement glass and Aaron came to install such. They were all professional, pleasant and knowledgeable. They did what they said they would do in the time they said it would be done for what were were told it would cost, all with an interest in making sure we were informed and happy. We can't say enough. Quality work. Reasonable cost. Timely response. Great customer service attitudes by all."

"We just finished a spectacular install by Karoly Doors and Windows. It all started with Brandon and the sales presentation. There was no pressure and he was knowledgeable and kind, which made us feel confident in our decision to chose them. I had timely notifications on the arrival of my hurricane windows and sliding glass doors and prompt scheduling once they arrived. We were so excited to get on the schedule and the office streamlined everything. Bo and William were two of the nicest, professional, and hard working installers imaginable. Picasso could not of installed these windows more perfectly! They were clean and took their time, the caulking looks like artwork to me! What a great company, I am so happy we chose them. I would give 10 stars if I could."

"Excellent. Friendly sales and installation crew. Treated my property with care. They did exactly everything I was told would happen. I am thrilled with the result. I highly recommend."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"I hired Service Resource Co. following Hurricane Helene. My home had 2 feet of water throughout. Oscar explained the process of remediation, detailed the timeline and took the time to make sure I understood what to expect. I think I was in shock at the time, never having experienced the damage a flood leaves. He was professional and compassionate, answered every question and listened patiently as I tried to put together my thoughts. His team arrived on time everyday, they were courteous and hard working and kept the site clean. I would certainly recommend Service Resource Co. and would use them again. I believe him to be an honest professional businessman."