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"They did a terrific job. The price was fair. They were very professional and the lanai looks great.
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"Everything was done just right. They were able to locate the leak and fix it as soon as they found it. They were very professional and very knowledgeable."

"Good overall company, but they lack communication... I would give them a "D" for that. installers were sloppy as well, nails all over the driveway and in pool as well as loose shingle pcs all over the place. Installers lacked supervision big time. Now overall did they do a good job....yes I believe so, it looks great and their 15 yr warranty is best in the industry. But very sloppy and again lacked supervision... I had to makes tons of phone calls to get answers. Home office needs to monitor the job better & keep homeowner in the loop on everything that is going on & not rely on one field supervisor as he is probably spread too thin. They also dented my garage door which I need to address with them."

Jag City Pools LLC is a pool cleaning company servicing Jacksonville and the surrounding areas. Call or click for an estimate, today! Ask about discounts for military and first responders!

We specialize in pool services, cleaning, and repairs! We have experience and knowledge in the pool industry since the 1990's. We are certified, reliable, and offer free estimates. We service Gainesville, Jacksonville, and surrounding areas. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

"Installer was prompt and professional."

"Again I have had a great experience.  the painting was done throughout many rooms in the house and even i the closet so that the closet that they ordered fit and installed nicely...very happy to have it all organized...and clean.
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We offer an overheat protection switch to keep your pumps protected. Our price point is far better than what would cost you to replace your well and centrifugal pumps. Preventive care is always better than reactive care. Aside from distributors and pump manufacturers, we don't have return clientele because our switch works perfectly. 5 minute installation and a product made in USA that is less than $200. Patented product.

"AHS is ok. They cover repairs of most everything under the roof of your house. The companies that contract with them are not always the best. You call AHS with the issue, they send a fax to the repair company and give you the contact info. If they don't contact you within 24 hours, you call them. Sometimes they answer, sometimes they don't. When they arrive (usually three days or so later), they service the item. if it has issues within the 90 days, you call AHS again, they are sent out with no charge. If the serviceman decides the unit is unrepairable, AHS will allow you to choose a replacement from their listing (usually not as good as what you have) they will install and remove your old item, or give you wholesale amount to buy and install your own. Prices vary on what you want covered and what you want the copay to be, plus where you live. For me it is 49.99 per month with a 75.00 time of service order. You can have more than one item serviced at the same time under the same fee. If you have a SEAR product the repair guys are great. Not that wild about the other ones they send out. But it is a big savings compared to calling someone on your own. The cost of service is only the 75.00 copay."

"Drips 'n' Puddles, Inc. uses, what I like to call, satellite installers to conduct my pool liner replace. This didn't bother me, and it makes sense when dealing with remote jobs. The installer came out and measured the pool, and Drips 'n' Puddles, Inc. ordered the liner. The installer came back to install the liner and removed and prepared the pool to accept the new liner. When the liner was half way installed, I inquired about a few things that I wanted addressed. Missing mortar, in a crater format, and I also noticed that the padding wasn't pre-installed on the sides. These were two things that Drips 'n' Puddles, Inc stated they would address. When I inquired about these two things, the installer seemed a little vexed and said that he would address it later on during the install so he could get the water filling process started. I gave him the benefit of the doubt, and when I cam back to check on the work I noticed my concerns were not addressed. I called the installer and expressed I was disappointed in the work, and that I would inform Drips 'n' Puddles, Inc. Before I could call Drips 'n' Puddles, Inc, the installer called me back and apologized, and said he will come back and address my concerns. He did come back later that week, and went back to the property a little while later to check on the work. The pool looks great, and the installer made me happy by coming back and addressing my concerns. I would use them again.
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