Get matched with top exterior lighting pros in Long Neck, DE

"Job well done"

"Terrible customer interaction!!!!! I will start by saying I usually only do reviews if they are good. As a matter of fact, I enjoying sharing good experiences and referring good people. I bet most people do because if it is a bad experience they don't want to waste their time re-telling it and having to deal with backlash. Angie's List is good at getting people to share their good experiences. Maybe some people's "grades" are a bit over inflated due to this model. I contracted (End of Aug 2018) and paid a design fee to Jobe to do a landscape design for my entire lawn. (it is a small area). He did a beautiful design, we changed a few things and paired it down for cost purposes. We also discussed breaking it down into 2 parts because it was the fall and I wasn't going to be around to take care of any plantings. It worked for him because he could to the hardscape over the winter when things were typically slow. They did not get to it until mid March. Per our (Jobe and myself) conversations, the plantings would be done in the spring. But, it was spring and there were issues /delays with the sprinklers, the fencing getting ordered and put in. I assumed we would move forward once these items were completed. At that point, Jobe was not around much. Little if any communication. A new person came aboard and I never dealt with Jobe again. Then enters Joy (one of the owners). People who had no knowledge of what Jobe and I had discussed were sending me new proposals with different plants, charging me for things that were already completed and jumping the costs every time a proposal was "fixed". It was so bad that I had to get out the proposal Jobe and I had worked on and itemize it myself with pictures. Even with a detailed list/pictures of what I wanted, Joy insisted her proposal was right. She did not listen to a thing her customer was saying! It was her way. Joy was very condescending, couldn't admit she made a mistake, got nasty if you changed the plan in anyway and just truly acted like I was putting her out even though I had spent a lot of money with more on the way. The cost of this project was pushing $50k. I had also signed up well for a maintenance contract. Not customer oriented at all. I decided not to finish with them and I am awaiting my money back that I paid for the second phase. I have 4 dead trees waiting to be replaced from first phase. Which was to originally be 8/14. She canceled said the trees were not in. But, in the next email said they couldn't put off replacing them off until spring because they were there at their shop. We will see. I think Jobe is talented and good to work with but I did not have the follow through and things fell through the cracks."

"Ivan and his crew were great! We had them clear out alot of our overgrown backyard and take down several medium and large trees. They were easy to communicate with, had very affordable pricing, and provided excellent, professional service. We will likely use them in the future and highly recommend them to others."

"Brock is a dedicated worker that stays until the job is done. I highly recommend him for any yard jobs. I'm actually hiring him again for planting trees and Rose bushes next month. Brock completed a big job last fall around our new patio with sod and did a fantastic job. You will really enjoy working with him and he keeps his prices reasonable. Darlene C."

"Very easy to work with and they were here at 8 am and finished the day after 5pm. Excellent craftsmanship and great attention to detail. Very professional and would highly recommend them for any landscape and hardscape project."

"I’m only giving a 5 Star Review because 6 stars is unavailable. Chase and his team did a fantastic job with my irrigation system. The price was competitive and the service is fantastic. During the installation process they accidentally hit a buried PVC Pipe in the yard that was part of my gutter drainage system. Instead of burying the problem they left the area open so that I was aware of the situation. The came back to replace the broken pipe. All companies run into issues from time to time. However, only standup companies own up to an issue and get it resolved immediately with no hassle to the customer. Yesterday, a few weeks after the installation I was testing the system manually. Not being tech savvy I had a few questions about the system. Since it was a Sunday I figured that I’d leave a message and someone would get back with me the next business day. Nope. Chase picked the phone on the first ring. I would highly recommend Chase and his team. They are Top quality professionals. "

"Oscar and son and all the workers did an excellent job weeding and mulching several gardens, along with trimming many shrubs. Also, cleared debris from two ground tree stumps, followed by laying new soil refill and seeding, along with placing straw over the seed. Everyone was polite, efficient, and hardworking. We will definitely use them again."

"I have also had trees removed by Royal and garden clippings picked up. They are very reliable and very polite to Work with. Always respond to my requests. I have used them for 11 years."

"He did lots of work with fair pricing. They did a very clean job and was always on time. He finished sooner than originally estimated. I'm very satisfied and they did a great job, and I would use them again"

"They did a great job! Thank you"