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New England Floor and Carpet

Carpet Repair, Refasten, or Stretch, Carpet - Repair, Refasten, or Stretch- For Business,

About us

New England Floor and Carpet is the Hartford, CT area's premier flooring contractor. We carry over 37 years of devoted experience in the flooring industry and provided the finest customer service you can find. We cover both residential and commercial flooring tasks and offer a wide variety of services for you. If your thinking of upgrading your floors, please give us a call today to discuss your project; we would love to earn your business! We do NOT clean carpets here at New England Floor and Carpet.

Business highlights

44 years of experience

Amenities

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.873 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
12%
3
3%
2
0%
1
0%

Filter reviews by service

Showing 1-25 of 73 reviews
Aimee G.
Jul 2022
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Nothing

Gary S.
Aug 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
You wrote a review for New England Floor and Carpet 2 days ago 5.0 star rating 8/18/2021 I just had my upstairs carpeting re-stretched. It had been buckled for quite some time and I finally made the decision to seek out a pro. I decided to go with this local guy and I am so glad I did. Scott quickly came out to quote (very reasonable), reviewed the situation, offered his plan to remedy the problem and was available within the week to complete the job. His worker, A. J. did an exceptional job...would have him back in a minute....(really nice guy too.)

Ed Z.
Aug 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Very professional, fastâ ¦ quality work

Sylvia K.
Jun 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Scott was great

John K.
May 2021
5.0
We had a rug installed in a rec room & vinyl installed in the half bath. They were very professional & did a great job. The room looks amazing with the new rug. The owner, Scott always kept us up to speed with everything that was going to be done. We would recommend this company to anyone that needs their floors done. Great job to all!

Herbert A.
Apr 2021
4.5
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Nothing specialto report.

Joe M.
Jan 2021
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
He was very punctual! He arrived when he said he would and the quality of workmanship was great! Thanks Scott!

Dennis B.
Dec 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$230
Quick response, very personal and professional.

Melonie B.
Nov 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$27,500
Scott was wonderful with his customer service! He was on top of calling us and working with our schedules. From start to finish he kept us informed ,was on time,efficient,and cleaned up nicely after finishing. He had a great helper,who was also polite and efficient.We would not hesitate to use them again! M Coventry Ct

Nancy K.
Oct 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$300
Stretched our carpet and removed wrinkles

Anthony N.
Oct 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Knowledgeable, efficient, area kept clean, hard working...Would use them again..

Inez S.
Sep 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
IM happy with the work

Glen M.
Aug 2020
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Workers came when they said they would. Job done on time as promised

Peter O.
Aug 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$250
Hard working crew who were on time and did quality work.

Joanne B.
Jul 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Scott was prompt in getting back to me and scheduling the repair. We were very pleased.

Jennifer C.
Jun 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Peter M.
Jun 2020
4.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Robert S.
May 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$350
They were very responsive and did a great job restretching our carpets.

Dan P.
Apr 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
They were great . Prompt kind and courteous

Laura B.
Apr 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Everything about NEFC was great. They came out to our home on a Sunday and got the job done. During this COVID-19 crisis they took precautions which was greatly appreciated. I would highly recommend them to anyone.

Robert F.
Jan 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
$225
Scott and his assistant re-stretched barely used, 10-year-old carpet in a guest room. They did an excellent job and cleaned up nicely when they finished. Excellent customer service experience and outstanding communication -- returned phone calls, status updates, etc.

Charlea M.
Jan 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
First to call after I submitted project to Home Advisor. Got quick quote and appointment was made immediately. Did not have to wait to have the work done and it was done very professionally. Owner Scott is very responsive to customer questions and concerns. Both Scott and his employee were great. Very happy.

Eric G.
Jan 2020
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro

Tony U.
Nov 2019
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Great contractor, great artisans and great people to do business with. Highly recommend them!!

Donna T.
Nov 2019
5.0
Carpet Repair, Refasten, or Stretch
Yes, I recommend this pro
Did a great job installing some padding and stretching a few areas. Was able to fit me in the same week I called.
Showing 1-25 of 73

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

All skilled traders and home improvement contractors operating in the State of Connecticut are required to be licensed or registered by the State Department of Consumer Protection. License or registration identification is required to be on all advertising, business cards, signage, and contracts. You can check to see if a contractor or tradesperson is licensed or registered by going to: State of Connecticut licensing

FAQ

New England Floor and Carpet is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 8:00 PM Tuesday: 7:00 AM - 8:00 PM Wednesday: 7:00 AM - 8:00 PM Thursday: 7:00 AM - 8:00 PM Friday: 7:00 AM - 8:00 PM Saturday: 7:00 AM - 8:00 AM Sunday: 7:00 AM - 8:00 AM

New England Floor and Carpet accepts the following forms of payment: CreditCard

No, New England Floor and Carpet does not offer free project estimates.

No, New England Floor and Carpet does not offer eco-friendly accreditations.

No, New England Floor and Carpet does not offer a senior discount.

No, New England Floor and Carpet does not offer emergency services.

Yes, New England Floor and Carpet offers warranties.