Get matched with top generator installers in West Suffield, CT

"We had a furnace installed by Harp on July 8th 2024 after it being diagnosed by their technician as to the reason our ac system was not functioning properly. That’s when our troubles with Harp began. The installation was not done properly, we needed 3 service calls to get the ac to work properly. The installers were sloppy. We cleaned up screws and wire and parts from the old furnace for weeks. When heating season began we noticed that the humidifier installed with the furnace was not operating. We scheduled an appointment to have it repaired and they called the day of the appointment and told us they couldn’t come that day and we had to reschedule, so reluctantly we did. They finally came and repaired it. From what the technician told me it was not wired properly. On January 21st 2025( the coldest night of the year) the furnace stopped working. We called Harp to get someone to come to repair it as we had no heat in below 0º weather I was told the best they could do is to come the next day between 2 and 6 pm. I tried to explain that this was an emergency but to no avail. I called my local oil company and they were at my door within 30 minutes( which I would’ve expected from the company who sold us the furnace) the repaired it quickly and told us that one f the wires on the control panel was not attached properly. It cost me $300. I would NOT recommend Harp to anyone. They are not reliable and do not stand behind their promises of service 24/7. Stay as far away from this company as possible. We are sorry we ever started with them."

"I attempted to schedule an appointment with this company. Got a timeframe for arrival, missed it, made another appointment for later that day, missed it, made an appointment for the next morning, now no show, and no one is answering the phone, and they don't have voicemail to leave a message. This is possibly an emergency, and no response is completely negligent. I'm going with someone else."

"Tim is great. I highly recommend for any electrical project."

"The gentleman who showed up was prompt and very courteous, but unfortunately that was the only positive thing I can say.He was here for 40 minutes, charged me 200 dollars and told me he couldnâ t fix it in my garage, because the oil was sludge and he may or may not be able to fix it, but he would have to take it back to the shop and it would cost me 80 dollars an hour to try to fix it.When I gave him a check for his time and asked for a receipt, he looked at me like I was asking for a kidney, and wrote something down on apiece of notebook paper, which was supposed to be a receipt.It was not an invoice with the company name or any reference to their business license.I later received an explanation from somebody in the office, that they would send me an invoice for the work done.I have never had any contractor not present a proper business receipt to me when I have given them a check, prior to this."

"Immediate response. Expert, knowledgeable work. Excellent customer service. Very reasonable price. Would hire them again without question."

"Ricardo is very knowledgeable in his field, in addition to knowing his job well he is also reliable and affordable not to mention his exceptional customer service skills. I take pleasure in recommending this company to others because I know the quality of work they deliver!"

"Great company, they were fast, friendly, & accommodating. I would definitely use them again."

"I am glad i hired them to do my fuse box to circuit breaker c0nversion. They\ dad and son team were professional. They were right on regarding my breaker location. It cannot be installed in thr boiler/furnace room because the clearance is not big enough. Another electrician said i could install it the boiler room. He was completely wrong. I am glad i went with West Electric. Otherwise the inspector would have fail the indpection if i had gone with the other electrician. My new circuit breaker box was conveniently located on the wall outside our bedroom and outside the boiler/furnace room. In addition they create a beautifully wooden frame where the circuit breaker box. The father and son team were polite, pleasant to work with. I would hure them the next time i need electical work done. This review is several years late."

"Kevin was great. I called him with a few questions about the process and he was able to answer them quickly and accurately. He was also able to schedule me and get the job done quickly. I would highly recommend St. Lawrence Electric. "

"Wes did an amazing job getting our dental practice music back up and running after a power surge took it out. His prompt attention brought the morality back up in the office while treating the patients. He was extremely communicative throughout the whole process. Thank you Wes!"