Get matched with top marble and granite pros in West Hartford, CT

"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"Rigo and his crew were professional right from the start. Provided quotes right away and went above and beyond to make sure job was done correctly and to my satisfaction. Highly, highly recommended contractor. All ready hired for a second job. Thanks Rigo and crew!"

"Excellent. Made a difficult time much easier"

"Very pleased with the wall built and the customer service received... Guri was polite, considerate (tarp under truck, kept area clean), and a true craftsman... The stones were chiseled and time was taken to create a beautiful stacked stone wall. In today's world where it's so hard to find good people to trust with your projects/investments - I highly recommend Guri...."

"Received quotes in a timely manner, work completed quickly, very happy with everything."

"Had my bathroom redone and it came out beautiful. The whole process was seamless and the communication was excellent. Will use again for future projects!"

"Matt Gove and his professional carpentry and painting team who worked to repair, protect and paint the exterior of our home this summer were excellent! I highly recommend Gove Restoration! They worked long days with great attention to detail and the communication was very good when unexpected areas of concern were discovered. Matt provided thoughtful, cost effective/restorative solutions that addressed issues and many times worked with our existing materials. His advice came from a place of, “What would I do if this were my house?” which we very much appreciated. We look forward to working with Matt and his team on some interior projects next!"

"Fantastic company, highly recommended! I had a garage in an 80+ year old home turned into a finished game room / home gym, including sliding glass door and closet for storage. Highly competent from the framing down to the last details of trim work, it was all very well executed. There were a number of utilities in the space requiring access post remodel. The design was well thought out and aesthetically pleasing to the point they look like design features! The rest blends seamlessly into the space. The sliding glass door that replaced the garage door looks like it was there from the beginning, and the exterior trim blends perfectly with the house, with the added benefit of being waterproof. The communication was great all the way through the project, from start to finish. I would absolutely use them for any future remodel!"