Get matched with top foundation drain installation pros in Vernon, CT

"Our basement has a huge sloping rock in it-the foundation was built around it when the house was built in the 50's. Over the past 5-6 years, water has seeped in more and more at the top of the rock where it meets the ground right next to the foundation and rolled down the rock to the cellar floor, threatening to flow over to the finished side of the basement. First we put a new drainage system outside the house but that did not help. Five years ago we had another basement company come and they told us all we would need is a dehumidifier and that would dry up the water. We bought their big dehumidifier but nope, that did not make a dent in it, it has just gotten worse each year. I called CT Basement Systems late last fall and a very, very nice representative came, looked at the rock and the water flowing down it and was confident their system would take care of the problem. I have a friend that used them for water in her basement and she has raved about them and has never had a drop of water since her system was installed. I paid the deposit and the technicians came exactly when they said they would. They did a great job, were very professional and left the cellar area very clean in spite of all the dust that must have been generated by the jackhammering. I am very happy with the job they did. However, there has been one unexpected problem. Before the drain was put in, I had been buying absorbent socks, flood bags and all kinds of things to soak up the water. Now we just let the water course down the rock into the drain guard, which then funnels it to the sump. We discovered that some of the water drains down to our brick chimney, which abuts the big rock . Instead of continuing it's flow down the rock to the drain, some water is soaking into the gravel around the chimney and then coming out on the other side, where there is no drain guard, making puddles on the floor again. We think the rock needs a thin lip of cement to direct the flow down and away from the chimney area. So, I called the salesman. No call back. I emailed him. No reply. I called and left another message but nothing. I called the company and asked if they would give him a message to call me. No response. So, I can only surmise that they are completely uninterested in this, now that the job is done. I now have a mason coming to do the cement. It is too bad, because I was so impressed with the salesman when he came and also with the installers. I would recommend the product and the installation service beyond a shadow of a doubt. But the lack of customer service after the fact is a huge disappointment. I actually do not mind having our own mason come and do the job. If they had called me back, I would have told them that- I really just wanted to get their opinion on the problem. But they apparently just don't want to be bothered."

"I haven't had any issues whatsoever since, whereas I was continually dealing with the tub drain running slow."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Joe and Larry were wonderful! We bought a new house that needed work, including a serious issue with how our water heater was installed (without a pressure release valve!). Joe came by and looked at it all and because the situation was dangerous he and Larry came the very next day. Their estimate was clear and the job came in at the estimate (with one small additional nal.repair they found taking a part the toilet.). They walked me through everything and made me feel at ease. These are our new go-to plumbers!!"

"Roots had compromised the septic drain line out of the house. Danny efficiently diagnosed the problem, patiently explained both the problem and available options to correct the issue. As he proceeded to provide the necessary service, he explained his actions and answered all of our questions and concerns. Before leaving Danny explained what to expect in the future; to include easy to follow preventive actions. His performance far EXCEEDED our expectations. I could not be more satisfied!"

"Rick did an amazing job fixing the crack in my basement foundation. The company is very professional, knowledgeable and affordable. I highly recommend this company to anyone needing waterproofing in their home."

Spiros Plumbing and Heating is your trusted partner for high-quality plumbing and heating solutions in CT. Our experienced and certified team is dedicated to delivering reliable, efficient, and cost-effective services to homeowners and businesses alike.\n\nWe specialize in a wide range of services, including plumbing repairs, water heater installations, boiler maintenance, drain cleaning, pipe replacements, and comprehensive heating system solutions. Whether you're dealing with an emergency or planning an upgrade, our expert team is available 24/7 to ensure your comfort and peace of mind.\n\nAt Spiros Plumbing and Heating, we pride ourselves on our commitment to excellence, transparent pricing, and outstanding customer service. We use the latest technology and industry best practices to diagnose and solve plumbing and heating issues efficiently, saving you time and money.

Hi, welcome to eastcoast roofing, and masonry where all your home improvement problems can be resolved. Just a click of a button. We are a family Rund and owned company and has been running for over 20 years. I am originally from England and my knowledge with brick. Stone and masonry work is second to none. I enjoy dealing with customers and given great ideas and to bring in the old world craftsmanship to the table. I am third generation in this business so i am very well experienced in work. I provide. The quality of my work speaks for itself. That's why I offer my service with no down payments upfront. Cost Because I believe that customers should be able to see the finish of any product before paying any money. Given the chance on your project, I'm sure I can accommodate. Any needs necessary and make you very satisfied with any outcome. I provide. Please feel free to go over to my website and take a look at existing works or any questions you have. Please don't hesitate to contact me. It doesn't hurt to see what I'm all about. If necessary, you can contact me direct on 475-296 0660. Please call for your free estimate. Thanks, the team at EastCoast. James and ray.\n

"Did an awesome job installing a gas furnace. Was prompt and professional. Provided a fair price. Would highly recommend them. Thanks for a great job"

"I hired Cowan family Plumbing to install a whole new bathroom. The service was wonderful. Jake was very neat, respectful, got the job done when he said he would. I am very happy would definitely hire them again."