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"The experience we had collaborating with Jeremy and the Sensible Home Products (SHP) team was outstanding and one beyond anything we could have imagined. In fact, we have never had a better experience with any contractor or company, of any type, than what we had with SHP. Trust, transparency, and talent are three essential elements that drive a fantastic customer experience. Jeremy demonstrated a level of trust that gave us comfort that the needed improvements made to our 90-year-old home, were appropriate and that the house would be safe, secure, and visually pleasing for future generations. This trust emerged from the initial quote that described the specific steps SHP would follow, to leaving the work area, every day, as spotless as when the team showed up, to traveling to the Boston area for a door that was not available at a store in Connecticut, to creatively and thoughtfully solving the issues and challenges the house threw at SHP, to taking every requested addition to the project with a can do attitude. In a nutshell, the SHP focus was ensuring that the improvements to our house would stand the test of time, and that the work was completed with care and dedication as if we were part of Jeremy’s family. Jeremy was transparent about the daily work. He sent us pictures of the progress made and of the structural issues that were uncovered. Although we would have wished wood rot, roof leakage, water damage and termite damage did not exist, they did. Because Jeremy provided the daily updates, he was able to share why the improvements were needed and important. He always answered my questions clearly and concisely. The SHP billing approach was clear so there were never any surprises. In fact, I was pleasantly surprised at how reasonably the project ended up costing. Observing Jeremy and the SHP teamwork was amazing. I have never seen such a talented, dedicated, caring, and creating team. They worked with amazing efficiency and effectiveness. I can attest, based on other projects we have taken on, this project would have taken much longer than the five short weeks (including Christmas and below freezing temperatures) this took. The quality of their work was remarkable and the pride in their workmanship was always evident. The extra touches he included in the project and the counsel he provided gave us 100% confidence that he would do what was right and that he, and SHP, would go above and beyond. The house is beautiful, and Jeremy and SHP will always hold a place in our hearts. They are an absolute gift, and they are now considered part of our family. I did not know Jeremy before this project, but I now count him as a friend. Going forward, we will call Jeremy and SHP first and we will know that he will care for us and for our house as if it was his own."

"Reached out to get our gutters cleaned. David was very responsive and offered a reasonable rate. Did the job quickly and thoroughly, sent lots of pictures and video of the finished work. Very satisfied, would definitely recommend"

"Good contact on time and he did a great job would use the company again"

"Noah and his team were great. They built a master bedroom addition over our garage. Noahâ s communication was excellent, his team was always on time and cleaned up after themselves every day, and they did quality work. I would use Noah again and recommend him to anyone looking to do a home renovation project."

"Good work"

"Excellent work Prompt and efficient Explained the work that was done"

"Nixon and his worker worked straight for 5 hours moving 4 rooms of very difficult and heavy furniture. They then went on to repair a desk and hang a very heavy old mirror. They were wonderful. They are planning on returning in the spring to do some outside garden and yard work. I now know who to call when I need anything and everything done in my house."

"They were very helpful in solving a problem with my awnings and I appreciate it."

"One of the best contractor experiences in years. Questions answered to my satisfaction prior to the signing of contract. Fair, competitive price with a time completion commitment. Tom(owner) and Herman showed up at my house at 8:30 on the hottest day of the summer. The install was very difficult, with limited space. There was a construction glitch, my fault which they repaired, adding a couple of hours to the install. They never complained in spite of working in the direct sun. The job was completed, I was instructed on use and I’m operational 4 days prior to the promised date. Quality of the awning and installation, exceeded my expectations "

"Nelson and Joseph did a very thorough job. We will use them again. "