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"Chris did an excellent job from start to finish. He worked with us to personalize the basement to our vision and he kept us informed every step of the way. We have been loving our new finished space and getting lots of compliments from friends. Can not recommend him enough!"

"Absolutely fantastic service! Jake is not only an incredibly skilled plumber but also extremely hardworking and professional. I highly recommend Cowan Family plumbing!"

"Markland construction llc did a tremendous job for us with remodeling our home . Markland was very prompt with replies to our questions and had several suggestion that we would not have thought of on our own .Overall, we are very pleased to have worked with Markland construction Llc."

"My daughter is getting married this week and we have a house full of guests from out of town. It would not be a very good time to also have to deal with a flood. The technician just left. He was pleasant and clearly knew his business. He did a professional job of cleaning out the sludge, showing me the workings of the system and letting me know realistic expectations on the motor life. That said, I decided to err on the side of caution and replace the motor which he had with him. He finished up and cleaned up everything – then last we walked outside to be sure the ejection area was in order. I can rest assured that what was a panic situation just a short time ago is dealt with."

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

"My experience with AdvantaClean of Greater Hartford and its owner, Peter Sheldon, was quite unsatisfactory. I had called their appointment setting service to arrange for a mold inspection of a ranch style home I was looking to purchase after observing wetness and what appeared to be mold on the bedroom ceiling during a walk-through. I was quoted $100 for a visual inspection, no air sampling. I clearly explained the situation and my desire for the attic space to be inspected. Mr. Sheldon arrived approximately 15 minutes late without calling, no big deal. He did not have any means to gain access to the attic - no ladder. I brought a ladder as a back-up, so brought it inside. A visual review of the bedroom was informative as Mr. Sheldon demonstrated knowledge of his business. I then set up the ladder for him to gain access to the attic. This is where things started to go South. Mr. Sheldon barely moved the access cut-out cover and then refused to go any further. He could see from the bottom lip where the access cover rests that the attic insulation was not fiberglass and immediately stated the insulation possibly contained asbestos, or ACM as he said - Absestos Containing Material - likely vermiculite. He then talked extensively about his sensitivity to asbestos and the need for having his blood checked annually. At that point, I put on my respirator, pushed the attic cover out of the way and looked in the attic any signs of mold. Mr. Sheldon did not arrive with a respirator, or even a simple dust mask. Odd considering his stated sensitivities and my specific request to enter the attic. As I was putting the access cover back in place, a small piece of insulation fell to the floor which sent Mr. Sheldon double-timing it down the hallway. After leaving the home, I was opposed to paying Mr. Sheldon the full $100 as he was not willing to even poke his head in the attic. He never got a good look at the attic insulation, never-mind actually inspecting the attic for mold. He felt otherwise, explaining he considered the insulation to be PACM, or Presumed Asbestos Containing Material, and that it should not be disturbed. He even suggested that me poking my head in the attic, though never touching or stepping on the insulation, may have been unethical and could have caused the homeowner a problem. When I stated it seemed clear Mr. Sheldon had health concerns/issues as the reason for his unwillingness to fully perform the services for which he was hired, he about lost it. He got extremely agitated and accused me of lying in front of the real estate agent in attendance and trying to damage his business. I tried walking away to calm the situation but he kept coming forward while making further accusations and attempting to justify his actions. When I tried to speak, he'd talk over me. At one point, I must have said, "Can I speak now?", 5 or 6 times, but he would not stop. Then when I got 3 words out, he'd talk over me again. No composure, could not control himself. Quite a scene in the middle of the street. He clearly felt I should respect his approach and decision not to enter since he's the licensed inspector, that I should be deferential. He even stated that the problem was I was "immature". My feeling was a professional would have come prepared to enter the attic, including a ladder and a quality respirator, especially given Mr. Sheldon's stated sensitivity to asbestos. I went back the following day to gather a sample of the insulation to bring to a laboratory for testing. The lab confirmed the material was cellulose, completely non-hazardous. I'm sure if Mr. Sheldon had gotten a full view of the material, he would have recognized it to be blown-in cellulose. A week later, I hired another inspector who entered the attic and quickly found the cause of the mold problem - leaking water lines coming off the air handler, soaking the sheetrock, etc. Perhaps AdvantaClean of Greater Hartford is professional in other scenarios, but if you need a company to enter the attic, you may be better off elsewhere."

"I'm amazed of how my shower upgrade turned out. I still can't believe cts creation finished in one day. I recommend cts creation to anybody and everybody. They killed it!"

"The work was done timely and beautifully. Kevin is a joy to be around and easy to communicate with. He’s conducts his business with integrity and thoughtfulness. He genuinely cares about people. I’d highly recommend him."

"Daniel from Page Plumbing arrived at the assigned time, was very professional and friendly. He worked with my bathroom remodeler to establish prices and scope of work, then proceeded to do the prep work needed in half a day, as estimated. He kept us informed all along the process and we are impressed with the work done. We look forward to completing the remodeling quickly and again recommend Page Plumbing highly. (Our second service - first was redoing our well, also well done."