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Sullivan & Son Carpet Inc

4.86(

Recommended by 96% of Angi customers

Experienced and knowledgeable staff available 7 days a week to help you find the floor that fits your fashion, performs for your lifestyle and meets your budget. We offer material and labor for Carpet, Rugs&Runners, Hardwood installation (unfinished/pre-finished), Refinishing of existing wood, Ceramic Tile, Porcelain, marble, laminate, vinyl, LVT & LVP, Cork, Bamboo, Linoleum and more. Trust in knowing that experience, reliability and our finger on the pulse of current market trends and styles is what makes us the right choice for you. Set up your free estimate today.

"Very professional job done. Employees were friendly and helpful."

BARRY K on October 2018

"Very professional job done. Employees were friendly and helpful."

BARRY K on October 2018

Better Built Basements LLC

4.68(

212

Better Built Basements LLC

4.68(

212

17 years of experience

Additional e-mail - [email protected]. Award winning. The Mission of Better Built Basements, LLC is to have Connecticut homeowners select us as their remodeling contractor by providing innovative and affordable basement solutions. We strive to build trust and confidence with our customers with precise quotes, honest and consistent communication, professional appearance and demeanor, and accurate time lines for every project.

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

Lou Z on September 2022

"Unfortunately I give BBB a 1 star rating. The project began October of 2021 with demolition, upon completion of each phase I sent an email to Better Built Basement management thanking them for their work effort and identifying items that either required further explanation and/or resolution. As the project went on, I became increasingly frustrated with their lack of communication, lack of accountability, lack of caring, and lack of skill. The straw that broke my back was when Jim (an owner) called me a f’ing c’sucker. Randy, (an owner) sent me the following email: No one has time to read your 3-page condensing e-mails. You have done nothing but complaint. It's obnoxious and draining to everyone you come in contact with. There isn't one person who cant wait to have you out of our lives. I terminated Better Built Basements on June 7th, 2022, here are some of the details of my experience: - The demo crew was excellent in and out in a day and did a great job cleaning up - The electricians were very consultative in their approach to the project, providing input on lighting and outlet placements. - Framing was mediocre. Despite using laser equipment, one wall was wavy and the ceiling grid has a large gap. Pictures attached. - New steel stud framing and pre-hung doors should be dead on straight as an arrow instead, two of the doors has an aesthetically noticeable skew. - The replacement to an existing door resulted in using the wrong hinge set for the existing mortices, inclusive of color – all the other hardware is brass they used chrome. Picture attached. - 3 of the four doors were either chipped or cracked. BBB was notified before the ‘final’ paint job, but they failed to address the issue. - I returned home the day they applied joint compound to find glops of joint compound on the floor, which I tracked around my house, and glops on wood work on a floor where no work was occurring. Pictures attached - Following the flooring installation, they left garbage in my basement for 2.5 weeks, then did not take it when they came back – in frustration I disposed of it myself. - Many of joints on the ¼ round trim molding were caulked excessively to cover up sloppy miters. - Cracked switchhplate was not replaced. Picture attached. - Sub-contractors have sub-contractors, who seem to be able to sub contract – direct employees of BBB other than the demo and electrical were rare. BBB demands using a lock box, Many people have the combination, providing little sense of security over access to the home. Overall, BBB does a bad job communicating, managing expectations and fails to deliver on their stated objectives at best they are contractors not craftsman."

Lou Z on September 2022

Schneider's Flooring America

4.90(

Schneider's Flooring America

4.90(

Recommended by 96% of Angi customers

At SFA you will find second-to-none service and high quality flooring options at a cost that will make you smile. It all started in 1992, when Wayne and Maxine Schneider purchased a Professional Carpet Systems franchise based in Atlanta. The business grew rapidly and soon began offering flooring products and services. Business continued to grow through a customer focused effort. In August 2002, America's Carpet Gallery merged with FA and became part of the most successful flooring co-op in America, CCA Global Partners. During this time the family owned business changed its name to Schneider's Flooring America. In November 2002, SFA purchased the former Frank's Nursery building on Route 83 in Vernon. Schneider's Flooring America is now a Fashion Showplace, carrying all types of Carpet, Hardwood, Laminate, Ceramic Tile and Vinyl flooring. SFA has a team of employees who are fully trained and the focus has been and will always be, to provide our customers with outstanding service and value. We look forward to many more years of growth while continuing to maintain a family-owned and operated identity.

Ace Wood Flooring

4.56(

150

Ace Wood Flooring

4.56(

150

58 years of experience

At Ace Wood Flooring, our motto is, “We answer the phone.” We’re always here for you to answer your questions and respond to your flooring needs. Even after the bill is paid, we won’t disappear on you. We’ve been bringing quality products and services to our clients in Rhode Island, Southeastern Massachusetts, and Connecticut since 1967. You can count on Ace for all of your flooring needs. 2010, 2011, 2012, 2014, 2016, 2017 and 2018 Super Service Award Winner

"Troy and Ace Floor pick up the phone but don’t honor their commitment and lack integrity in dealing customers . They started what was supposed to be a 3 day stair case sanding and refinish job on 6/14/2023. They sanded for 2 days and said they would return on Monday, with still 2 days of staining and poly to go it was now a 5 day project. After no showing we called and were told the schedule was full and they would come back in a week. We explained we had other trades coming in and would need it done sooner. Troy promptly told us he could not help us and suggested we part ways. I would have expected him to say we will get someone out soonest and how can we make it right. This company is a volume business and you are a number…they have 50 jobs a week, as Troy told us. I would stay clear, they lack ethics and integrity"

Tejal P on June 2023

"Troy and Ace Floor pick up the phone but don’t honor their commitment and lack integrity in dealing customers . They started what was supposed to be a 3 day stair case sanding and refinish job on 6/14/2023. They sanded for 2 days and said they would return on Monday, with still 2 days of staining and poly to go it was now a 5 day project. After no showing we called and were told the schedule was full and they would come back in a week. We explained we had other trades coming in and would need it done sooner. Troy promptly told us he could not help us and suggested we part ways. I would have expected him to say we will get someone out soonest and how can we make it right. This company is a volume business and you are a number…they have 50 jobs a week, as Troy told us. I would stay clear, they lack ethics and integrity"

Tejal P on June 2023

Action Carpet & Floor Covering Inc

4.80(

Action Carpet & Floor Covering Inc

4.80(

Recommended by 96% of Angi customers

Action Carpet & Floor Covering, Inc. employs the most gifted installation teams in the business. We offer a lifetime warranty on all residential installations and a five-year warranty on all commercial installations. We are able to offer this because of the quality of our installers. The average installation team has been with Action for just over 11 years, no current installer has been with Action Carpet and Floor Covering for less than five years. Further, each installer has a minimum of 12 years in the flooring business. Call and speak directly with the owner Kevin Blake. Please visit our website at www.action–carpet.com. Thank you. Award winning.

Baybrook Remodelers Inc

4.53(

Baybrook Remodelers Inc

4.53(

33 years of experience

The Baybrook Remodelers Inc. philosophy is simple:Offer only quality products with outstanding workmanship. We provide remodeling services throughout the state of Connecticut and our goal is always to make you satisfied so you will consider us for all of your home improvement needs. Our accomplishments speak for themselves. Throughout your neighborhood we have designed and built additions, dormers, kitchens, bathrooms and decks. We have beautified your neighbors’ homes with the finest vinyl siding, windows and roofing the industry has to offer. Our commitment to excellence has resulted in thousands of satisfied customers. Become one today!

"Excellent. Top-quality work done promptly (even given the COVID challenges). This is the third project Baybrook's done for us. And, Ken, the owner, stands behind his work. Can't ask for more."

Walt T on February 2022

"Excellent. Top-quality work done promptly (even given the COVID challenges). This is the third project Baybrook's done for us. And, Ken, the owner, stands behind his work. Can't ask for more."

Walt T on February 2022

Arakelian Oriental Rugs

5.00(

Arakelian Oriental Rugs

5.00(

Customers say: Quick response

Recommended by 100% of Angi customers

For three generations Arakelian Rugs has been providing New Haven County with quality hand woven oriental rugs. Our oriental rugs are made according to ancient artisan traditions with premium materials and one of a kind designs. Oriental rugs are a beautiful addition to any room and come in all sizes, colors and price ranges to fit the décor and budget of every customer. Rugs appeal to any age group and suit contemporary and traditional lifestyles. Each knot in a genuine oriental rug has been hand made, making the rug a true work of art for the home. Since 1908, customers have received the benefits of the family's knowledge, years of experience, exceptional customer service and personalized attention; making the process of purchasing an oriental rug interesting and enjoyable.

"John Balayan, the owner of Arakelian Rugs, is truly amazing! We called Arakelian Rugs after a disastrous spill on our oriental rug that resulted in red splatters in a large section of the rug. John not only immediately contacted us, he also came right out to see if it would even be possible to repair the damage. We are truly amazed that the team at Arakelian was able to restore our rug - we cannot even see any remnants of the stain! John gave us a timeframe for each step of the process and kept in touch with us throughout. We then had several other rugs cleaned at very reasonable prices. The rugs were picked up, delivered, and placed. We also purchased new padding which makes such a difference. We are truly grateful to the entire team at Arakelian Rugs for such professional and outstanding service."

Leigh D on October 2022

"John Balayan, the owner of Arakelian Rugs, is truly amazing! We called Arakelian Rugs after a disastrous spill on our oriental rug that resulted in red splatters in a large section of the rug. John not only immediately contacted us, he also came right out to see if it would even be possible to repair the damage. We are truly amazed that the team at Arakelian was able to restore our rug - we cannot even see any remnants of the stain! John gave us a timeframe for each step of the process and kept in touch with us throughout. We then had several other rugs cleaned at very reasonable prices. The rugs were picked up, delivered, and placed. We also purchased new padding which makes such a difference. We are truly grateful to the entire team at Arakelian Rugs for such professional and outstanding service."

Leigh D on October 2022

Floor Decor

4.72(

Floor Decor

4.72(

Customers say: Quick response

27 years of experience

Since 1998 our commitment has been to beautify homes and the lifestyles of the families who view them as their personal sanctuaries. From vision to design, execution to meticulous installation, we can transform your home room by room to a haven to be enjoyed by you and your family for years to come. Whether it is designing a travertine stone flooring, back splash tile, or granite countertop for your kitchen, installing luxurious hardwood flooring, or envisioning and creating a custom design area rug and coordinating stair runners, we do it all and we do it with the experience, know-how and commitment that makes all the difference in the world. Our expert flooring designers and craftsmen will do whatever they can to turn your design dream into a reality.

"We are at the beginning stages of our kitchen remodel, but the staff at Floor Decor spent a lot of time with us planning, designing and pricing to meet our needs and budget. I highly recommend Janine Geneste and the staff for countertop, backsplash and flooring needs. Jen Hayes"

Jennifer H on August 2018

"We are at the beginning stages of our kitchen remodel, but the staff at Floor Decor spent a lot of time with us planning, designing and pricing to meet our needs and budget. I highly recommend Janine Geneste and the staff for countertop, backsplash and flooring needs. Jen Hayes"

Jennifer H on August 2018

Casanova Remodeling Company LLC

4.45(

Casanova Remodeling Company LLC

4.45(

18 years of experience

Casanova Remodeling Company has been doing windows, roofing, siding, painting, carpentry, gutters and gutter protection work in ct area for the past 20 years Our roofing and remodeling company offer you a broad range of services. We are a full-service construction company.

"Phil Catanzaro was great to work with from start to finish. I appreciated him checking in before, during, and after the project. Requesting the quote and scheduling the work was seamless, and the crew was friendly, fast, efficient, and skilled. I will definitely recommend them to my friends and neighbors, and will reach out to them again for any future work."

Steven M on December 2024

"Phil Catanzaro was great to work with from start to finish. I appreciated him checking in before, during, and after the project. Requesting the quote and scheduling the work was seamless, and the crew was friendly, fast, efficient, and skilled. I will definitely recommend them to my friends and neighbors, and will reach out to them again for any future work."

Steven M on December 2024

DRM Construction Solutions LLC

4.82(

DRM Construction Solutions LLC

4.82(