Get matched with top heating and air conditioning pros in Chaplin, CT

"I hired this company to Indy my air conditioner , it was represented by Tom . Hi seemed very nice and intelligent person , so I trusted him . If I only can imagine what they would do to my house I would never let this people close to my house . I am very disappointed and shocked about coming to my home and finding the disturbing mess and unprofessional work done. I have witnessed a few things in the previous days but have not said anything. What I came home to yesterday was disgusting and caused damage to my personal property. Oil was thrown into my shower, dirt all over my rugs in the basement, door broken, my towels beyond filthy with the mess your workers did. Oil dumped all over my shower and me getting dizzy from the smell and almost fainted. I do not need to write anymore as the evidence with pictures explains everything. This is the first time I have experienced such terrible customer service. When I asked them to came and fix a problem which was also don by the company they simply said to me Goodby , we do not care about it à ¢à  à  please didnà ¢à  à  t trust this people you can call me and ask me about the horrible damage they did to my house 203-243-0946 . The drain system was not install correctly and now I have pay almost the amount I paid for their job"

"Horrible service. Although the product defects do not reflect the company, the follow up and customer service were HORRIBLE! The owner, Donald, accused me of "squeaking" because I questioned things. Also, I was accused of having them come out to my house for NO Reason! I spent about $12,000.00 for mini splits and a hybrid hot water heater in the fall of 2022. Sensors have repeatedly been defective on the mini splits. Once again, not the owner's fault, HOWEVER, POOR follow up. Then the annual cleaning was due and I was quoted a price. Upon completion, I was charged $60.00 MORE for the can of cleaner! That should have been part of the original quote, as my husband had been diagnosed with a terminal illness since all this and we are on a fixed budget! NEVER HIRE THIS COMPANY!!!! As of this review, I have been told that I will be refunded the $60.00 for the can of cleaner........holding my breath!"

"Sales and installation was great. Scheduling was a bit of a hassle. It seemed I had to pester them to get any communication from them to get the project moving. I get that they're busy, but radio silence made me suspicious."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Quality of workmanship was superior. They said they would treat our home as their own and they certainly did that. Thorough, responsive to our questions and Express Painting did everything they promised they would do. They were also exceptionally clean and created no dust from a lot of interior sanding. Taped off their work areas and cleaned up completely. We would definitely recommend and will be using them again in the future."

"A first class operation!"

"I recently had Core Remodeling help remodel a kitchen and bathroom and the experience exceeded our expectations. Their team demonstrated professionalism, expertise, and a commitment to customer satisfaction. The kitchen remodel included new flooring, countertops, and appliances, and I couldn't be happier with the results. The craftsmanship is great. The end result has transformed the space, making it both functional and aesthetically pleasing. Similarly, the bathroom remodel was executed very well. The attention to detail in every aspect of the design and installation is evident, and the end result is great. One of the standout aspects of working with Core Remodeling Company was their project management. Communication was excellent throughout, and any questions or concerns I had were addressed promptly. Overall, I highly recommend Core Remodeling to anyone considering a home renovation project. Their dedication to customer satisfaction, attention to detail, and project management expertise make them a top choice."

"Eric replaced my old leaking oil furnace (for hot water and heating) with a electric hybird water heater (hot water) + high efficiency oil furnace (for home heating). Eric and his company did a great job on installing the two system in my house. Very professional and fair price for the work they did. I'm very pleased and will be looking to get them to install a ductless hvac system in the near future."