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There are 4 highly-rated local home warranty companies.

Recent Home Warranty Reviews in South Gate

  • American Home Shield
    Signing up for American Home Shield was a horrible mistake. In my experience, they are unprofessional, work with shady service providers who will still charge you for doing ABSOLUTELY nothing, and will not fix/compensate their customers for American Home Shield’s mistakes. We had two service providers come to our condo to fix our plumbing and our dryer (the owner before us did not have their vents cleaned and a ton of lint was blocking any air from ventilating). The first person American Home Shield connected us to wanted to do a video chat first to see if they can diagnose/guide us on fixing the problem over zoom. All this service provider did was charge us to tell us something we already knew…the dryer would not turn on because there was no ventilation. He said something along the lines of he’s not sure how he would be able to fix it because he’s not sure how to access the vents so he told us to find another company to come fix it. HE STILL CHARGED US for doing absolutely nothing. It was a complete waste of our time and money. When we talked to American Home Shield to try to get a refund, they said the service provider would not waive the fee because he “diagnosed” the problem…the guy didn’t tell us anything we didn’t already know…no new information came to light. Though this service provider was complete garbage, I chalked it up to bad luck…maybe future experiences would be better. Oh, how wrong I was! The very next service provider we called was the plumber through American Home Shield. Lo and behold, American Home Shield forgot to put our unit number on our contract and until they amended the contract to include the unit number, the plumbers told us they could not come into our house. So we called American Home Shield to let them know that the plumber can’t come in until our unit number is included in our contract. My wife asked the customer service representative if we would be charged the $100 service fee and the service provider said “no”. However, when I checked our statements, we were definitely charged for that too…this shady plumbing service supposedly marked “complete” on the work order and ended up charging us anyways. So again, we call American Home Shield to dispute this charge, and again they say they can’t refund us….I explained how this was completely AHS’s fault for not including our unit number on the contract and demanded that they reimburse us. The best they came up with is that they would return half of our service charge (50 out of 100 dollars). I told them I’m not fine with it and that I wanted my full $100 back. The customer service representative stated that they will escalate this to their managers and that we would receive a call from their managers within the next 24 hours. That was over two days ago…still have not received a call back. Any company that won’t reimburse a customer for their own error is not a company that should still be in business. American Home Shield, in my humble opinion, is a horrible company to work with. They do not fix their mistakes and work with a bunch of shady service providers. Save your money and DO NOT spend money on this home warranty. I also think it’s worth noting that the two times we called service providers that were outside of this crappy warranty, if the service providers weren’t able to fix the problem, they didn’t charge us. There are definitely decent, honest service providers out there. American Home Shield and their network (at least the two we have worked with) were completely shady and unprofessional. DON’T WASTE YOUR MONEY read less
    Jay C.
  • A to Z Leak Detection
    Excellent. Our old water heater was leaking and it was wet under our house. A-Z found the leak, used industrial dryers to dry out the foundation under our house. The old heater was removed and a new, on demand water heater was installed. We love our new water heater and the service was amazing!
    Carrie F.
  • First American Home Buyers Warranty
    It's like $250 per year. It's fine. Their people are fine and the copays are great. I haven't had any problems with them. They've been great. I will probably keep them for awhile.
    Erma P.
  • First American Home Buyers Warranty
    When we first moved in 5 years ago, it was a hot day and we couldn't get the air to work. We called them and they came out right away. The owner of the house had different properties that he rented out and he had a warranty on the house which he had just paid in August. We used it throughout the year and we have continued using it. It's pretty good. The cost depends on what you get. The more you want they charge you more. They charged me $60 and it's went up to $65 a call. You pay like $500 a year and then if your heating or air, refrigerator and a lot of other stuff it is a service call. They come out when they say they will come out and they do quality work. They are professional. They have a list of like different plumbers and all. one plumber come out and fixed the showers and I had to complain because he was supposed to come back and he didn't. I had to miss work so they didn't charge me. It's a different contractor when ever I call them. I told my neighbor to check in with them read less
    Jim K.
  • Old Republic Home Warranty
    We are not using them any more, it was part of a deal when we bought the house. We used them a number of years and then found out they were not using the best companies. The ones they were sending were duds, so we decided the money we were paying for the warranty we would just set aside. Even though they did not use the best companies they were very good to work with, reliable, and we could call them anytime. They were pricey to use. We like to have more of a say of the companies we have over here read less
    David F.
  • Complete Appliance Protection Inc
    I originally read the reviews about Complete Appliance Protection and after had such horrible experiences with large (well known) home warranty companies, I thought I would give them a glad I did! I purchased their protection plan with zero dollar deductible for both rental homes. After having the warranty only a few months, the washing machine in one of the homes started to leak and ultimately break down completely. CP sent a reputable company out immediately, and within a few days, I was told as the machine was not repairable that I would be reimbursed the scheduled amount for the replacement. I ordered the new washing machine from Home Depot, and received the check within a short amount of time. I cannot remember a company that has ever acted so swiftly, whose staff is courteous and professional, and truly wants to resolve the issue at hand. I highly recommend Complete Appliance Protection, a company that takes care of their customers! read less
    Heidi E.
  • Autopom
    I purchased a policy for mechanical breakdown for my Cadillac last year from auto-POM. I had a problem and had to take it to the shop. The next day, the claim was already approved and work being done! NO HASSLE!. I came very close to going with another company, however come to find out with Lisa's help, they had many complaints and did not have the financial stability nor the reputation of Mercury Select who the coverage is through,. She was great with explaining everything and patient with answering all of my questions. Also, I appreciated that she was no pressure!. Many companies just want your credit card and want you to buy that day. Lisa did not bug me... In closing, I'm very pleased with the service from auto-POM and the efficiency in which my claim was handled with Mercury read less
    Basilios L.
  • THERESA "Terri" SIMES INSURANCE - Farmer's Agency
    I would recommend them to others. My agent has been really good. An agent was scheduled to come out but could not as he got injured and as such they had to move the date. They told me it would be two weeks before they could come out and look at the damage and said they were doing everything they could to find an agent to come out. The new agent called and told me that he had rearranged his schedule and that he would not leave anybody waiting for two weeks. He came out two days after the previous agent was scheduled to be at my place and as such I waited for only four days which was very nice. They have a center called help point which helps me and they were very professional. They called me within twenty minutes to tell me about the agent being injured and not being able to come out. They agent who came out was excellent and went through my house very nicely. He had no trouble writing my television and two speakers which was wet into the insurance report right away. He did not give me any grief at all. He told me how everything was going to work and then printed it out through a portable printer he had. He did this step by step and told me what I should expect which was really good. I am so happy with them and would use them again in the future read less
    Carl D.
    JUAN H.
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home warranty companies in South Gate

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