Get matched with top water heater pros in Sonora, CA

"Fast response finished work early"

"The walls were down to the studs so the plumbers could access the pipes to convert them from a tub/shower set-up to a shower only set-up. This included installing a new valve for the shower. They did this part of the job on June 18. It took an afternoon and the job was complete when they left the premises that day. We paid them by check, $475. Once the shower pan, drain, and shower walls were installed the plumbers returned on August 14 to connect the drain and install the outside wall shower fixture and faucet. It took 3/4's of the day because they ran into an unforseen problem with our shut-off valve to the house. It failed to work properly and they ended up having to replace it. That was an additional cost which we agreed to pay ($300). The end of the day came, and the plumber took me into the shower stall to explain that the large rain-style showerhead is dripping, but those type of fixtures do that for a bit after the shower is turned off. We paid them $525 for the fixture and faucet install. Over the next 90 minutes I checked on the dripping fixture, and it had not stopped. It was more than a small drip. It was dripping a lot. I reached out to the plumber and he said the problem was likely the fixture needed replacing. The fixture was brand new out of the box. I did some research on YouTube about dripping shower fixtures and found that it is likely an issue with the valve. It could be damaged, faulty, or dirty. When I told the plumber this he disagreed. The next week he sent one of his guys back to look it it, and he said the same thing: The fixture needs replacing. You need to send it back and get a different type of unit. After this I went online again and found another opinion that it is the valve. So I sent the plumber a video of the unit dripping from the connection where I removed the hose shower head. When he saw this he agreed that it was the valve. However, he did not offer his service to come back to check the valve and provided a solution. This lead me to contact another plumber and this plumber concurred that it was a valve issue, the valve cartridge. He sent his guy over on August 25th, and he removed the cartridge and ordered a replacement one, and is going to come back on August 28th to install it for us. This is estimated to cost us $650, $400 labor and $200 for the cartridge. My gripe with the plumber I hired from Angie is that he left us with a drippy shower and did not care enough to come back and correct it. He made excuses that he was so busy and working out of the area. We did not pay a professional to leave us with a drippy shower unit. It is our opinion that the job was not completed satisfactorily. We kept having to turn our water to the house on and off because the dripping never stopped. The shower unit was turned off and it just kept dripping. The total we paid this company was $1300. $475 for the converted piping, $300 for the new house shut-off valve and $525 for the fixture installation. In addition, I asked the plumber multiple times to provide a receipt for the jobs they did, and have received no paperwork from them. This is most unprofessional. There should be a document with the charges and what they were for, and confirmation of payment."

"There Services were excellent. They kept in me in the loop. There was a glitch on the equipment on the first day of installation, but it was resolved on the next day. Now, I am feeling much cooler. I recommend this business for your cooling and heating needs. Thank you"