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"They didn't do what they said that they're gonna do. The paint job was spotty and it was unfinished cabinet work. I tried to call them to let know and they never even know who I am."

"We could not be happier with the remodel of our dated, dysfunctional, tiny kitchen. Ruben was very professional, friendly and a real problem solver. He continually went above and beyond and we simply cannot say enough about what a great contractor he is. We had an unforeseen deadline and he and his staff worked very hard to make sure the job was finished. Their work was meticulous and the final result outstanding. Thank you Ruben and staff!"

"Excellent company! Phenomenal work for the price and I am very happy with the fence they built!"

"Mediocre service and absolutely appalling customer service. Before having our granite countertops cleaned and sealed, I specifically mentioned how I had used acetone to treat certain olive oil stains and deliberately asked whether or not this would affect the cleaning and sealing process. Their technician assured me that it would not. After one hour of work, I observed that many of the areas that I had previously treated with acetone were significantly darker than other areas of our granite countertops. I am pretty sure this was due to the acetone-affected areas not having any prior sealant, so they absorbed water or cleaner or other liquids that were used during the cleaning. I asked the technician why certain areas on our granite countertops were much lighter than the darker areas. His response was ,I do not really have an answer for you. I found this answer unprofessional and unacceptable for someone who specializes in countertop repairs. As someone who is untrained and unskilled in countertop repair, even I could tell that my countertops had been cleaned and wetted by some cleaning agent and then sealed immediately without enough time for the cleaner to evaporate. The fact that I specifically asked beforehand over the phone whether or not acetone-treated areas would be affected by his cleaning and then immediately found darkening issues on these exact areas is an issue I cannot overlook. Furthermore, upon contacting Cole Restoration about my complaint, I was given a generic email response about how they want all of [their] customers to have a good experience and they asked for photos. I quickly replied with photos showing the areas of concern. This was over a month ago. Since then I have sent two follow up emails and left a voice message. Still ZERO response. All around dreadful, neglectful, and unacceptable. I can not and wont ever recommend Cole Restorations to anyone after being an afterthought to them for over a month."

"Jeff is an absolute pleasure to have on a job site, and his quality of work speaks for itself."

"Pleasant, worked fast and did a good job. Guaranteed the work."

"This is the worst contractor experience we have ever had and we?ve had several, being the owners of 2 homes and 16 rentals. This project was to restore the master bedroom, bathroom, several areas of hardwood flooring and drywall after a leaky pipe did major damage. Much of what they had to rebuild was part of a major remodel we had done in 2017 using a most professional contractor, very high-end materials and master workmanship. What we now have is okay, even ?kind-of? nice, but nowhere near the excellence we once had. We are resigned to just live with it, enjoy it and just be happy we have our house back after 10 months. RCA was friendly but not to be trusted as far a keeping the promises they continually made. Some of the workmanship was unacceptable and they had to bring in a new sub to repair it. Toward the end of the project they hired a new project manager, Tim, who was nice (though also unable to work in a timely manner). He explained that we were being squeezed in around other"

" Hiring Bellagio Granite and Quartz for our remodel was a huge mistake. We needed floors, countertops, and shower tile done by May 18, 2025, for our move-in, but it was a disaster. After hours, we found my husband?s tools missing and beer cans everywhere?one made into a smoking pipe. We told Francisco, the manager, who shrugged it off. Tools were returned, but it set a bad tone. The shower was a mess: they mismeasured the wall, leaving a gap they hid with a flimsy tile strip. We found they used caulk, not thin-set mortar, which is wrong and risky. Their second try cracked a tile by cutting it dry (should be wet) and they asked if we?d use it. No way! By May 18, no shower. I had to babysit their third try?they skipped waterproofing and surface prep. I translated via phone to make them fix it. Done May 21, they demanded $500 extra on top of $12,000. We refused. Work was okay only because I watched them. Despite some good reviews, Bellagio was sloppy and unprofessional. Avoid them."