Best window pros near Pauma Valley, CA

"SWS tinted the windows on both of our current cars. The second one was done 3 years ago, and what impressed me the most was how Virgil handled a problem that came up 3 years later: 5 stars across the board for Superior Window Solutions (SWS)! They have competitive prices, install quality window films, and most importantly, they stand behind their work and take care of their customers after the sale. In my case…long after the sale. In 2013 we decided to tint the windows on my wife’s new Civic, we chose SWS. Virgil Ryan, the owner, had promptly returned my phone calls and had taken the time to answer all of my questions. Their pricing was competitive, scheduling was easy, and the installation was first-rate; a great experience. In 2015 SWS tinted the windows on my new Lexus and I had the same great experience. As I had with the Civic, I chose a darker tint for the 3 rear windows, and a lighter shade for the 2 in front. Almost three years had gone by when I recently noticed that an edge of the tint on the driver’s window of the Lexus had come loose. I called Virgil, and his response was simple and direct; “We’ll take care of it.” When I brought my car in, Virgil and his installer Jose determined that there was a flaw in the film itself. When they pulled some new film from their stock they noticed that the original tint had also darkened considerably, so the new film for the driver’s window was not going to match the existing film on the front passenger side. Virgil solved that problem quickly, saying “We’ll replace the tint on both front windows”. For a successful tint job, an installer needs to have a great deal of patience and attention to detail, and Jose took great care to ensure that everything was perfect in replacing the tinting on both windows. Too many companies today seem to have lost sight of the fact that if you don’t take care of your customers, your chance for a customer’s repeat business is minimal. However, if you do take care of them, they will come back. It’s that simple. Virgil’s proactive approach to SWS’s customer service, and his ability to see things from the customer's perspective has made me a customer for life, and I heartily recommend his company. PS: An insider tip. As someone who ran customer service programs for many years, my best advice for consumers seeking service, especially for something that is technically “out of warranty” is to first just simply ask nicely if anything can be done. Business owners and their employees are people too, and if you treat them the way you would like to be treated, you never know what kind of good things may happen. Conversely, if from the beginning you go in making threats and over-the-top demands, you seriously reduce your chances of getting any kind of satisfaction."

"Great job. Pointed out window film needed update. Missed a couple of windows."

"You get what you pay for. Andersen Windows is no exception. Spend the money and have your doors and windows replaced correctly. The installers are friendly yet ultra professional. No muss no fuss. They cleaned up everything to a pristine condition. They are the best windows and installers around."

"Diego was an impressive sales person and we had done our research, so we signed up the same evening. His knowledge of construction aided the process immensely. We had the order filled out that night in a marathon session! with all design decisions made. Measurements were taken again on appt., the order was placed. Windows came in on the earliest date given, and we scheduled the installation. A flock of installers and windows decended on our jome and old wimdows were flying out and new ones in, and by the end of the day most windows were done, only the sliding glass doors, the custom eork and the back door were left and took 5 more days to complete. We really enjoyed the craftsmem who were doing these jobs, they were so talented and worked hard every day. We were so glad to tackle this kitchen wimdow becaise the demo showed the old structure to be rotted. The skill and expertise of these men that worked on creating a whole new design is much appreciated, and the whole house is so much more comfortable with these new timted and heat resistamt windows. Quieter too. The company was respmaive to any concerns amd communication was very good throughout the job."

"I had the best experienced working with everyone involved, from my first contact with my rep Elton Hendrix to the installers Jason (didn't' get his last name) and Samuel Barrios & Cristian. I had a few really old leaky windows plus one window that needed to be reframed and brought up to code. The temperature in my house, in the coldest San Diego days, would drop to 58 degrees. Since, I had my new windows installed, the temperature is about 10 degrees warmer. I'm also very happy with the work they did on the one window that was not up to code. I have already recommended your company to a few of my friends and acquaintances."

We'?re dedicated to providing our clients with the very best in quality for all of your cleaning needs detail oriented, believe in going the extra mile and want to build great relationships with life long customers.

"Friendly, efficient and professional! Did a great job removing many years of dirt from our windows. Highly recommended!"

"Jim was friendly and very well communicative. Reasonably priced and thorough. Did the screens and all of our windows. Would hire again."

"Came out on the weekend to get the job done! Stellar job! The windows are beautiful!!"

"Johnny and Oscar did a great job squared an arched doorway, cased in a window among other small things. Very professional and considerate of me. I will definitely be hiring him for my next project."