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"Kitchen drain line backup. They cleared it like a champ!"

"Can not imagine a better response, starting with my call for assistance, response time and how the technician, Tad methodically diagnosed the problem. We have an obscure kitchen fixture that required service in Feb 2019. Under warranty the problem was easily diagnosed by me, a problem possibly caused by me and a replacement part sent and installed by Albert Nahman team. Problem: I broke the faucet cartridge. Current Problem: restricted hot water flow in this kitchen sink only. Turns out the new cartridge part is now malfunctioning. I called and Tad arrived taking a step by step approach ruling out possible causes: a clog here or there, build up of sediment, or blockage in the lines or cartridge. The company that sells the product got on the phone with Tad and they collaborated on the problem and the tech person gave Tad one more thing to try. After the collaboration it is agreed, problem persisted and therefore that new cartridge part is now malfunctioning and will be shipped free of charge in two days. Thanks to all, who made this possible and I trust we will have Tad here again soon to finalize this fix. BTW, cost of service was less than expected given going rates for such a call lasting in excess of one hour. Another comment, spending time with Tad during the repair was a pleasure to have him explain, collaborate, listen and just chat. Questions on who to call next time, no question who I will call next time. I have read criticism of costs: In the Berkeley area "How much does it cost to hire a plumber? Some plumbers have a minimum fee for a service call. They might charge anywhere from $175-250 to come out and give you a consultation. Plumbers may give you a general service rate of $128-148 per hour when there are a lot of unknowns about a project and they aren't sure how long it will take. Some charge a flat rate for their plumbing services. For example, you may get charged $175 for a sink or drain cleaning, while toilet installation costs $500." Today costs are upfront, same as charges in Feb, $69 to arrive and assess the problem. Here in excess of one hour for $129 minus $25 coupon, total charge $173. I am ok and I expected these costs. If I was in Philly, where I grew up, I could call an uncle or cousin and get a better rate, a family rate. This is going rate for our area."

"I cannot say enough about how good this experience with John Mountain/Mountain Engineering has been. They said it would be 3 weeks; anti was. The work was painstakingly done, including a French drain behind the wall. And they replaced the plants that were destroyed during the process, which was an unexpected bonus."

"Very courteous and nice technician. He ended up just snaking the kitchen sink drain. Unfortunately, the snaking didn't solve the issue that apparently was on the garbage disposer side of the doouble sink was the slow drain issue. The price for both the snaking and a disposer replacement were a bit high, but we were certain the snaking would take care of it. It didn't, so we are where we left off before. I think we can get our own disposer and install it without enduring the $800+ cost per the estimate. I do really appreciate the expeditious response by the company and the sincere and courteous attitude of the technician"

GOFLOW Plumbing is a third generation plumbing company. Our plumbing lineage started in 1959 and continues on today through GoFlow. Thats three generations of expertise in the field and in delivering beyond what you, our customer, needs when it comes to plumbing in your home.\n\nOur two founders created GoFlow to take a more customer-centric approach when it comes to plumbing. We know that if we solve your problem with the utmost communication, efficiency, and cleanliness we will be able to be proud of the work we did and we will have brought you peace of mind.

"Elsy ( I believe she was the plumber from your company via Angi) arrived as scheduled, on Saturday, 09/28/2024. She attempted to repair my garbage disposal unit but was unable to do so as the unit's wiring was worn out. I advised the unit is 40 yrs old. She recommended to purchase a new one. We made a trip together to the local Home Depot store and I purchased the same brand s she recommended. She installed it in record time (within the 2.5 hrs) and completed the job. She also cleaned the work space and carried the old one to my recycling bin. Very satisfied with her work. Also, I want to know if I will receive a billing statement for my records? Thank you for your time & assistance."

"These guys are the best. Did a partial home repipe of both the water and drain pipes. Other plumbers tried to upsell us by replacing newer pipes and the water heater. Ray and Alex just did the repiping that was necessary. Excellent communication, friendly and on time. Even worked in tough, rainy conditions. Ray owns his own business and takes pride in his work. Recommended him to all my neighbors."

"We were in need to Remodel our Bathroom due to leak from the pipe in between two Bathrooms and change out the plumbing of our house from galvanized steel to copper, upgrade drain to ABS pipes. Geico Builders crew had an immediate availability to solve our issues. Mila was assigned to our project as a project manger. The communication of the project manager was outstanding as well as guidance on what has to be purchased for completing our beautiful Bathroom. Once the water leak was discovered and the subfloor damage was assessed. A repair plan was quickly in place for the leak. Plus a plan to restructure and build a stronger subfloor. Overall, Mila and Supervisor Ruiz and their team were very excellent at staying on schedule and completing the project with quality workmanship. Overall we are very happy with our beautiful new bathroom. Our renovation project was completed on time and the new look absolutely met our expectations. Our main expectations/requirements were a regular shower pan, the shower walls and the flooring, all done with quality porcelain tile. Adding a shampoo niche and 2 safety grab bars in the shower area. Plus the bench which I am so happy with. All of these items were installed with attention to detail and with quality workmanship. Thank you Geico Builders for your professionalism and hard work we are truly Happy with everything you had done to our house and looking forward to work with you for our new project which is going to be Kitchen Remodeling by next year."

For over 56 years Bragg Home Services has specialized in offering residential and light commercial plumbing, heating, and air conditioning services to the residents of Sonoma, Marin, and Napa Counties. At Bragg Home Services we know that our customers expect integrity, excellence, value, and commitment. That’s why at Bragg Home Services we hire only the best people, and use only the best products, offering exceptional value, backed by our lifetime workmanship guarantee. Because at Bragg Home Services, your satisfaction is our number 1 priority.

"We are pleased with the work that was done in the installation of our new heating ducts."