I was in a pinch, the existing cutout in my granite countertop was too small to accommodate the new stainless steel drop in sink. I didn't realize this until after the existing one was pulled out and the plumber tried to drop in the new one. He could not finish and left until in could resolve this sizing problem. I was without a functional kitchen until I could resolve this issue. I contacted Dale based on his excellent reviews here on Angie's List, hoping he could do this kind of work. He was extremely professional on the phone and understood the work that I needed, indicating that he has the experience. He had a full day but was able to slot me in later that same day. He called me as promised indicating he was on his way. He was so pleasant, really professional and I could tell that he was extremely knowledgeable and experienced. Needless to say, he did a fantastic job. He was so meticulous in his setup and measurements, and was so careful in his workmanship as to not damage the granite countertop. When he was done, he cleaned up everything. When i thanked him for coming out so last minute, I found out that he cancelled personal stuff to accommodate me. I was so grateful, though I only met him that day, I sure could tell that this is the kind of person that Dale is... putting others first. I would recommend him 100%! In fact, I put his name in my phone for any future jobs and repairs. Thank you again Dale!