Get matched with top glass block pros in Capitola, CA

"We have casement windows requiring lots of TLC. The windows are beautiful but the cranks, locks and latches frequently need servicing due to misuse and the ocean air and moisture. ABA Windows has rescued our windows many times with short notice. They are safety first, conscientious and really great with repair. Never any pressure to replace the windows. ABA values a quality product and is willing to go out of their way to find an elusive part and get the job completed properly. They also replace glass! Affordable, precise and efficient. As an added plus they are local!"

"It was a long time ago, that was years ago. They were excellent. They did a great job. I would use them again if we needed them."

"Mostly, everything went well. Not having done this sort of thing before, we were a bit unsure as to whether we knew all the right questions to ask, but when Frank, our estimator, came out, he listened well and presented clear options which made us feel confident all would go well. We were happy with our choices, and all of the major work was done in a very timely and professional manner. The one hitch we had was with the window frames which were installed around our sliding glass doors. We assumed that the completed job would include the painting of these door/window frames (we even had the paint), but when the three workers finished up, the lead told us that painting was not included in the installation. We didn't think this was fair since we had not been previously told about this exclusion. Finally, after a lot of back and forth over a period of three weeks, the SGK owner agreed to send out a painter who would paint the window frames at no extra cost to us. Alas, the painter did a terrific job (we tipped him to show our appreciation), so all is now well.

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"George did an amazing job way above my expectations and what I asked for he went above and beyond. I would definitely hire them again for all my future projects and recommend them to anyone who is looking for a professional, well experience and good priced for any of there tile remodels, they literally do it all."

"We are so happy with his work!  The shower is wonderful, tiles look great, and he even put in detail in the shower!  We also chose a hexagon 1 inch tile for the floor and he did a great job lining them up and grouting them evenly.  He was professional, cleaned up every day, listened to what we wanted as well as offering suggestions, and got the job done on-time and on-budget.  We will definitely call Dragan for our next project!
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"HAD A FLOOD THAT MESSED UP MY HOUSE PRETTY BAD. WAS OUT OF MY HOUSE FOR ABOUT 2 MONTHS. I CALLED THEM EARLY ON A SUNDAY AND THEY CAME OUT THE NEXT DAY AND GAVE ME AND ESTIMATE AND STARTING DOING THE WORK ON TUESDAY. DID A GREAT JOB."

"Having done numerous home projects over the past 20 years with and without contractors, I knew a complete bathroom remodel would take a lot of coordination between subs, so my wife and I decided to hire a contractor for this project.  We hired an architect several years prior to draw up plans for our remodel and we had done plenty of research on which items we would purchase. We weren’t doing anything extraordinary, just replace tub, vanity, tiles, repaint and remove shower to make room for a stacked washer & ventless dryer.  I had been on my building’s board of directors for the past 6 years, so I knew exactly what needed to be done to ensure condo and code compliance. Unfortunately, it didn’t go as smoothly as it could have.
In case you don’t want to read all the details:In summary, Rani, the owner, is a nice guy who communicates well.  Unfortunately, the people he subcontracts work to aren’t necessarily highly skilled. For our remodel, the electrician did very good work, the plumber did average work, the tile person did good work on the floor, but horrible work on the wall, and the supervisor was below average. The main overall problem was the workers’ lack of detail. While I would not use Inception again, I think they’d do an acceptable job for most people on simple projects or for “fix & flip” people who plan on selling their home right away.
The details:From the very beginning, instructions were missed. We requested several times to create a plastic barrier to block off the living room to limit the amount of dust that would go on my desk/computer area, TV, couch, etc. They said no problem, but it never happened. Also, our HOA requires that no supplies be left in the hallway after 6pm during the week or over the weekend, but 2x4s, metal pieces and runners were left out there multiple times.
The main problems started after demolition. The tile guy did a very good job on the floor with the Italian tiles, but did a horrible job with the white subway wall tiles. One evening, I came home to find that he used the wrong color grout – I had specified the exact color to be used and wrote it down in several places, but he ended up using a much darker color because it was in stock at Home Depot. So, I was happy when he redid it with the correct color, but then horrified when I realized that he grouted all the corners – expansion joints should be caulked, otherwise the grout will crack right away. And that’s exactly what happened after 1 day!  The tile guy came back to fix, but instead of cutting out the grout and applying caulk, he just caulked over the grout…with the wrong color!  At this point, I was done with the guy and just did it myself, spending 2 nights after work using a grout saw to cut out the grout and applying the correct color caulk.
After all the wall tile work was done, the supervisor hung the shower curtain rod and in the process stripped several screws and cracked a tile where the rod was mounted. Then the worst part appeared after a couple days – he obviously put too much pressure on the tile with his hand to cause it to crack, but that pressure was also on the metal corner bead, which caused movement that cracked 12 bullnose tiles.  This ended up being another multi-night project for me, since I no longer trusted the tile guy nor the supervisor to fix things correctly. 
Mounting a 40x30 medicine cabinet should be pretty easy, right? Well, first they chipped the mirror in several places. So, we had to order a replacement unit from Kohler. Then, the guys mounted the medicine cabinet upside down. After being notified, they said they’d fix it the next day. Well, after coming home from work, I found that instead of correctly installing it, they just rotated an interior product sticker to make it look like it was right side up. This dishonestly was truly disappointing. Yet again, this was something that I needed to spend time fixing. And upon removing the cabinet, I realized that none of the 5 screws they used to attach the top of the cabinet to the wall went into a stud. Really? It took me a few minutes to find the studs, but at least I know it’s secure.
From the very beginning, one of my requirements because of HOA rules was to have a drip pan installed under the washer. This was never done, so I had to order one and then hook up the washer and dryer myself. But during the installation, I realized that the water drain pipe was mounted too high – while the washer & dryer had been sitting around the entire duration of the remodel project and the installation manuals were provided to the supervisor, the workers just mounted the water lines like they’d do for a full size washer. Our Bosch units are compact and have certain requirements, so I had to come up with a workaround. 
The project seemed to be finished until I tried taking a shower.  First, the tub diverter handle was so loose, it felt like it was going to break off. Then, the shower spout was loose.  The Speakman tub diverter handle was an easy fix – I just removed the handle and tightened a few bolts. But I wasn’t happy when I removed the shower spout collar – the shower spout elbow wasn’t anchored to the stud. It was just next to the stud and it could easily move an inch laterally. After a few years of movement and stress, I envisioned the copper pipe cracking at some connection, so I immediately mounted the pipe correctly. 
This project was filled with many mistakes that could’ve been avoided. While subcontractors are bound to slip up occasionally, a good supervisor will notice this and have the mistake corrected before the client notices. My advice to Rani is to find a core group of supervisors that are capable and trustworthy before trying to grow Inception further."

"Excellent!!! Christopher Rubio was very responsive and kept me abreast of time of arrival throughout the day. He had a project in the morning and was coming to perform work for my mom later in the day. I was coming from an hour away so trying to coordinate time. He was very punctual and ended up waiting for me to arrive since I was delayed in traffic. Install went very well. We ran into a snag with one of the shower bars because the second stud could not be clearly identified, so Christopher immediately located a hardware store nearby and purchased tile anchors to secure bar into wall. He wanted to ensure that the bars installed were safe for my mom as if he were installing them for his mom or grandmother. He left the area clean and performed the job well. He made an elderly woman (my mom) very happy and I have piece of mind that my mom is safe having grab bars in her shower area. Thanks Christopher! I highly recommend Christopher to anyone whom is seeking a handyman. (He does painting, plumbing, electrical, TV Mounting, baby proofing and misc repairs as well)."

Empire Glass, Inc., is a locally owned and operated company with years of experience. We value honesty, integrity, and stand behind our work. We specialize in a variety of glass installs and much more. We have earned a solid reputation and pride ourselves on the quality of our work as well as our commitment to outstanding results. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Prompt. Fair cost. Nice work. Courteous. Clean."