Get matched with top gravel driveway repair pros in Desert Hills, AZ

"***STAY AWAY*** They should remove the word "Solutions" from their name. That is far from what they provide. I started the process with Arizona Foundation "solutions" back in May of 2021 to fix a retaining wall/foundation. After meeting with the sales person they did let me know that they can proceed with engineering the "solution". After about 30 days I met with the sales person again so he could present the "solution" and take a deposit. I agreed to the option they offered and they stated I would be on the calendar to be completed before December 2021. During the permitting process there were items that came up that were needed from me directly by the county. These items were provided. After these items were provided I had not been contacted by anyone at the company to schedule the repair. At at the same time I was told by the county that Arizona Foundation "Solutions" was needing more engineering from me to complete the job. Obviously this was concerning as I should have heard about this directly from the company I was spending ten's of thousands of dollars with. However it was crickets. After reaching out to the sales person by call, text, email with no response before the holidays, I gave him the benefit of the doubt and waited until after the holidays and tried again with no avail. I then was put in contact with the "Area Sales Manager" whom after a week reviewed everything and let me now that the project they had in their hands for 7-8 months now was unfortunately out of scope for their company to complete and said they would be refunding me my deposit. I questioned how was this job reviewed and drawn out by an engineer and yet its somehow not able to be completed by them? Another week went by and the same manager contacting me and let me know that the owner reviewed and said they would solve this and get the job completed. I mistrustfully agreed for them to continue. After waiting another 2 weeks with no communication, I reached back out only to find out they were wrong and actually could not come up with a "solution" and would be refunding me my deposit (again). I waited another 2 weeks for my check to come in the mail and then called again to now find out they sent the check to a wrong address and would need to cancel that check and send out another. I asked for them overnight the check for my inconvenience and the refused to as this was an "additional cost that had to be approved". Throughout the most recent 2 months I tried to get the owners (Bob Brown) attention by phone/email to discuss my entire situation and was told he was in "meetings" 10/10 times I called. I was FINALLY able to get him to call back once I called every hour on the hour same day. As I expressed to the owner, the incompetency and ignorance starts at the top at his company. Not only was the communication poor at best during my dealings, the fact that an apologize nor any remorse was expressed on how my customer service experience was. A few key items to any contracting/construction work is setting expectations, communication, and follow through. NONE of which was provided by Arizona Foundation "Solutions". This type of work is extremely costly and any company completing it should be handling their customers with at least some respect while they spend a price of a new car or part of a college tuition on."

"I was trying to sell my house and I was on a super tight budget. They made it work and my backyard looks great! Fast, friendly, responsive. Absolutely amazing job!"

"Did a great job setting up irrigation for flower beds and maintenance of lawn irrigation. We are happy with the results."

"Very good and super fast over 363sq ft done in 1 day, will use them again"

"They did a wonderful job on this and installing my new driveway. Im very happy with their services and have also hired them to do regular lawn maintenance."

"They did a great job and were very quick. I asked to get. Quote and they came out that same day. Then when they did the job they knocked it out of the park. Saved me money and really helped me with what I needed."

"I was expecting the scheduled work to be done within the month.About a week later Cesar called and said they had a cancelation and ask if the credit could come by to make the repairs after some stepping pavers and a portion of the pool deck area had been removed due to major plumbing repairs.The crew showed up on time and took care of the repairs in a timely manner.They even picked up the broken mortar pieces left by the plumbers. This is the second time we have used Diamond and we would use them again for any future projects."

"They did a wonderful job. Omar arrived on time; job completed that day. Yard looks great. I would hire them again."