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"INDICATED THAT GREG DID NOT SHOW UP EVEN THOUGH IT WAS CALLED AND PROMESSED THAT HE WAS GOING TO SHOW UP, AND WOULD NOT RECOMEND THE SERVICE"

"So easy and friendly. Excellent service."

"I knew nothing about landscaping and Felicia made the process very easy from start to finish. Crew came out as scheduled and exceeded expectations."

"I have been a customer/consumer for many years. The products are manufactured to the very highest quality possible. Packing & shipping are the Industry Standards. Customer Service is the benchmark of the business. Every company should use J Display Case as their Business Model ! Kudos !!!"

"The gentlemen were professional, courteous, and knowledgable. They did a great job. Only less than positive comment is "I wish they would have washed the window sills after finishing the job". Other than that an A+ job."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"Mobile service came out to replace my truck windshield. Next day the rubber trim at the top popped out on driver's side. I also noticed black adhesive smeared inside on glass in the lower left corner driver's side where the guy missed trying to place the windshield in the adhesive bead. Took truck into their W. Ina Road shop figuring I would get better service. Bad idea. Manager yanked the trim out half way to the middle of the glass. They removed the smeared adhesive but then glued the trim back in which left a lump in the trim at the point the trim had been yanked out to. When I pointed that out, installer said trim really must be properly hooked over the top of the glass before installing the replacement windshield. The correct way to fix would be to remove and replace windshield and trim but that he did not want to do that and I "should just live with it until the next time you need it replaced". Crappy install + crappy repair = very dissatisfied customer."

"I installed Pella doors and windows 2007-2016. I have a beautiful Pella Walnut door/with sidelights. The panels shrunk and I need to re-stain some small exposed areas. I'm writing bc Pella gouges its customers. Today I received a quote for $248 ... that's right, for ONE QUART of stain. I called and complained and that price was discounted to $168+/-. NO, I can't match the stain with other stain manufacturers. I am stuck w/PELLA. Fyi, every PELLA installation over the years was BAD. They hired sub-contractors and every time I had windows or doors installed I got new sub-contractors. I swore then I would file a complaint on Angies List and I never did. But today was over-the-top. In order to get this precious quart of stain, they also required that I sign a 9 page contract (that was waived). So, after 15 yrs of Pella I feel exceptionally qualified to file a complaint and alert consumers. They have great glossy ads, and they have a great product, but if you want service, you'll definitely want to choose some other window and door company. Don't be as foolish as I was."