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"Bait and switch. I obtained multiple quotes for my foundation. Dalinghaus Construction quoted me 19 piers to stabilize my home. I questioned why their competitors were quoting me over 30 piers; and they reassured me I was being over quoted by their competitors. Long story short, I went with Dalinghaus. During construction, a rep (David F) came by to drop off some tools and found that 19 piers would not be enough. They said I needed 14 more piers (totaling 33– same as their competitors). I’m stuck because I cannot leave my home half stabilized. No other reputable company would complete the job if another company started it. I was obligated to move forward with Dalinghaus. No one called to apologize for the misstep. They invoiced me and could care less how much this would affect my family. They proceeded to install14 more piers but left 14 large holes— they said backfilling was not part of the scope of work, while the original 19 were backfilled. Insanely strange why they think I wanted 14 large holes at my home. So this is where they gave me a “discount.” They backfilled the holes for free. Free? It should be included in the work. All in all, why do I have to pay for a mistake of this magnitude? I’ve tried to work it out with them peacefully but they have not provided me anything that would make this right. Only excuses why they should not compensate me. They have no integrity. They only care about their reputation at this point (they want my bbb review taken down). I would like to be compensated for the 14 additional piers that were missed from the original quote. 14 additional piers is a completely new job, not a “new work order.” They are the professional and should have done a more thorough assessment to provide me an accurate quote. Their competitors seemed to have done so but I was sadly duped by Dalinghaus. They baited me in and switched the price after the work started. $38k is a lot to lose. I have 2 small children and a home that needs to be completed. Ps. I’ve been waiting over 2 months for a resolution."

"I am a material manufacturer and supplier. My company is Ultra Concrete Coatings, LLC. I hired Josh Scott as a salesman prior to him owning this company. In February 2017 Josh sold a $1685.40 order of our concrete sealer to his father, Rodney Scott (Concrete Resurfacing Systems) in California. This order was paid for, at the time of shipment, with a credit card. Happy with the product, Josh placed a second order of the exact same sealer in April 2017. This second order was for almost three times the quantity at $4779.41. This time Josh and his father asked for a couple days to pay for it as they were expecting a down payment on a job. We accommodated their request. They received the order but after numerous calls, emails and past due notifications in the mail they wouldn't pay. The excuses not to pay were from not getting paid for the job the sealer was used on to being a victim of tax fraud to other ridiculous excuses. Finally in July 2017 we received a $1000.00 check toward the $4779.41 invoice. Since then they have ignored all requests for payment of the balance. During this entire time I have offered to pick up the sealer and provide a 100% credit upon return. This offer to return the sealer is still available but they continue to ignore us. Also, during Josh's employment with us, he requested and received over $1500.00 in product to give as free samples to potential new customers. Josh never gave any of the product as samples instead using it for jobs he did on the side to supplement his income. I don't normally write reviews for companies but I feel it is important that potential customers of Southwest Coating Solutions know the type of people they may be doing business with. Thank you for your time."