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"DreamStyle Remodeling Does not Honor Their Lifetime Warranty Representation On January 20, 2025 we started to call DreamStyle’s customer service to request help repairing the shower we purchased in 2019 that came with a “lifetime warranty”. During a shower some of the parts from the shower fell into the shower floor. This is something we did not know how to put back together. When my husband called the customer service number, he was quickly transferred to another phone number. It always rolled over to voice mail. Over the course of a week, he left 3 messages. The following Monday he again called the customer service number in both Phoenix and Albuquerque and requested to talk to a supervisor regarding not receiving call backs from messages. A supervisor was not available at either site, but he was assured by both that he would receive a call back that day. Three days later and we have not received a call back from anyone. We have now reached the conclusion that we are being intentionally ghosted and there is no intention of honoring the warranty. If you are looking at a shower remodel do not use DreamStyle if you want a company that honors their warranty."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"He gave estimate and we signed the contract"

"Excellent work. Very pleased with the results."

"nite countertop with an 8" backsplash for a new cabinet we had ordered for our kitchen. We wanted a granite that … More Photo 1 in review by Cathy Caywood lisa samaniego 1 review·7 photos 2 months ago Services: Bathroom remodeling, Kitchen remodeling Positive: Professionalism, Punctuality, Quality, Responsiveness, Value My quartz countertop and bathroom countertop are absolutely beautiful. It took just a couple of hours, to do the install. Austin was wonderful in helping me pick out what I wanted. The install guys were great and very professional, the … More Photo 1 in review by lisa samaniego Photo 2 in review by lisa samaniego Photo 3 in review by lisa samaniego Photo 4 in review by lisa samaniego +4 1 Tintas Granite & Flooring (Owner) a week ago Thank you so much for leaving us a stellar review! We really appreciate you taking the time to leave us a review, Lisa! Andrew Shaddock 35 reviews·12 photos 2 months ago Services: Patio construction, Bathroom remodeling, Plumbing fixture installation, Tile work installation Positive: Professionalism, Punctuality, Quality, Responsiveness, Value We recently hired Tintas for two projects: first, remodel a bathroom by replacing a tub with a walk-in shower and replace counter tops with granite - second, install a large granite table top for the outside patio. Our experience was … More Photo 1 in review by Andrew Shaddock Tintas Granite & Flooring (Owner) 2 months ago Thank you so much for this glowing review Andrew! It was a pleasure working with you! We were so pleased with how these projects turned out. Thank you for your business and the 5 stars! Terry Moser 4 reviews·2 photos a year ago Positive: Professionalism, Punctuality, Quality, Responsiveness, Value Replaced kitchen counter tops with granite. Also, installed new sink and water faucet. Great company to work with from start to finish. Very impressed with their professional attitude. Impressed that the owner, Bill, stopped by after the … More Photo 1 in review by Terry Moser 3 Tintas Granite & Flooring (Owner) 8 months ago Thank you for your business and this 5 star review Terry! We really appreciate it! Cathy Caywood 5 reviews 17 hours ago NEW Critical: Professionalism, Value I would not recommend Tintas Granite and flooring. Bill, the owner, came to our home to measure and install a 36" x 25" granite countertop with an 8" backsplash for a new cabinet we had ordered for our kitchen. We wanted a granite that would be similar to our existing in color and tone and an edge that would match our existing. We understood that the granite would not be a match due to the fact that our existing granite was 20 years old. That is not the problem. The edge is the problem thin, cheap looking, and does not match our existing edge. WE PAID $890.00 FOR THIS CHEAP looking job. So Bill comes to my home to see my complaint and says that I ordered the wrong thickness for that edge. I chose 3 mm thickness, and it should have been 2 mm. AS the customer, I do not know the outcome of 3mm vs. 2mm. Bill knew I was putting my trust in the professional I thought he was. Bill was at my home and saw my existing edge. Bill (being the pro) should have told me and I would have chosen something else. I wish Bill would have directed me to the 2mm. So Bill says he'll "redu" the job with 2 mm for an additional $750.00. What do you think? The lighter, thin top is the new one from Tintas. It looks unfinished? Waste of money."