Get matched with top gas fireplace repair pros in Knoxville, AR

"They tried to sell me a complete chimney cleaning at an exorbitant price. I had it done much less expensively, and i am pleased with the result. "

"He was kind courteous and kept me well informed "

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I knew that I was going to need very good help with this water heater replacement. The old one was 22 years old and had a lot of sediment in it. Also the location was difficult to get to. Jack sheduled the appointment to fit my schedule. Brad and Mickey arrived promptly and tackled the situation. As expected, the drain was clogged and the tank was way too heavy to lift out without draining. When using air pressure failed, they pulled out a shop vac, jerry-rigged a small hose on the end and slowly suck out enough water to allow the tank to be lifted out. They're one of the best crews I've ever had working for me. I have my mechanic, my electrician, and now I have my plumbers. I'll never use anyone else and I highly recommend them."

"In 2024, I spent about $20,000 with PI Roofing on a new roof and fascia repair. Within six months an area where they replaced the fascia detached from my house. This spring my roof has a leak. During the quote phase, they told me they'd haul off an old TV antenna. (It is still here). After the job was finished there were roofing materials left in my driveway. (I had to call to get those picked up). When I signed this contract, my Dad made fun of me for spending so much. I thought it would be worth it because of the warranty. I was even excited about the promised roof checkup they provide free in the first year, but it turns out you will not get the free checkup unless you demand it. And the warranty doesn't cover all that much. I have dealt with some very nice people at this company and have avoided writing a negative review for quite some time, but the bottom line is I cannot recommend this company. I have to believe there are better roofing businesses in the area."