Get matched with top patio repair pros in Bay Minette, AL

"BLUF: Miserable business practices and mediocre work Titan initially blew me away with their level of customer service. I had a rep come to my home, take numerous measurements and tell me all about how the structure would be built. I stated that I needed the sunroom completed by the end of April 2024 and they put in a clause that if it wasn't completed, the sunroom would cost my nothing. Titan even changed the contracts after I found a discrepancy with mine and I was more than happy to move forward. I signed the contract and waited. Then a second rep came out to retake all the measurements previously taken and I waited some more. And then crickets until I was told that the materials were being ordered (two and a half months after I paid the half up front deposit). Work finally started the last week of April ( just 7 days shy of the deadline) and I was initially happy with how it was going. I asked a bunch of questions, had to correct the builders on layout because it turns out the first Rep lied about how the structure would be built on several levels. During construction, the electrician's helper stepped through my kitchen ceiling which i don't blame Titan for but it seems they put their trust in lack luster contractors as well. Work was "completed" on the last day of April and the permit inspector called to let me know that he would be inspecting three days later. During the inspection, it was discovered that the electricians never pulled a permit to begin with and the sunroom builders never stopped construction to get the in process inspection completed which required a portion of the structure to be dismantled. A separate crew from the first dismantled and rebuilt the structure and did a miserable job sealing it which required the lead of the original crew to come back out and correct. Since this was WELL past the deadline, I made the joke with the crew lead that " hey , I guess I got a free sunroom now". Within three minutes, the GM called me asking what I meant. This conversation culminated in him raising his voice to me several times and threatening to file a lien immediately that Monday morning if I didn't release payment. My argument that work wasn't completed because the permit wasn't sign off and required that the structure be dismantled to complete said permit didn't matter. I never once raised my voice in return, or acted unprofessional in any manner to the GM. After the tile work began, I found out how out of square the walls are. 1/4" out over 16". Had I had any idea of what I'd experience, I would have chosen a different company in a heartbeat."

"Ron and his team did a wonderful job on our backyard patio! They saved us a bunch compared to other quotes we received, they worked hard and the result is beautiful! Highly HIGHLY recommend."

"They did an excellent job. Would highly recommend."

"Excellent work installing my patio cover! Highly recommend for your next project!!!!"

"Richard did a fantastic job! I had an idea of what I wanted and he took it the extra mile with what he invisioned. He worked within my budget and when I would ask for more work, he was honest on how much and didn't just do it and charge more and when I asked him for his professional advice, his answer was not to tack on more money but what would make the project look great which is exactly what he did ( and believe me I would've kept adding to the project). He did what he said he would do which can be hard to find. I would highly recommend Remillards Skilled Builders."

"Fair. The owner did not have a firm agreement with the tractor driver so that price went up while the guy was waiting for the one dump truck to go empty and get back. The owner underestimated nr of truck loads to haul away, so the tractor man sat idle for long stretches. The workers pulled the wood forms up the same afternoon the concrete was poured so there are some large chips in the driveway edge. The major problem is the driveway is coming apart in one section and the owner won't do anything about it. A week after it was poured, a 4" by 6"(wide) hole appeared in the middle of one section. The concrete was soft at the bottom of the 2 inch deep hole. I called the owner and he said it could be fixed but I would have to pay for it. He wants more money to fix this faulty work and that is completely unreasonable. The section where the hole appeared is now surrounded by four additional smaller holes and they are crumbling indicating a faulty product. I sent pictures of the worsening driveway section but all the man offers is excuses. He has not even shown me the courtesy of coming to look at it. To me it is obvious there is a problem in an area of about 25 square feet. The concrete in that area is a weird color of black and brown and is cracking over the surface. All the rest of the driveway is very white in color and has no problems. This section will have to be cut out and replaced because the damaged area continues to spread and will only get worse. I will say the driveway looked good when it was poured and smoothed by the workers who worked hard in the heat. But it is coming apart in one section and has to be repaired. The company owner has photos which I sent him via text but he still won't even come look at it."

"Very professional and talented. I strongly recommend. David U. Inge MD (ret)"

"slow response times. no onsite visit, so had to confirm all measures myself. good product in the end."

"Poor quality. The list of issues is endless. Poor communication. Countless problems. Failed to properly communicate to customer during project. Failed to show up on time when promised. I also wish they had never shown up at this point because they basically created a mess that has to be redone by professionals."

"Couldn’t have asked for a better job raising my portable building. Thanks!"