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Recent Large Appliances Reviews in Portland

• Appliance City

  5.0

  Business owner Mike and employees have integrity and great customer service. Our fridge/freezer stopped holding temperature so we needed a fridge fast. They showed us some units they could get to us quick that were budget friendly. When I mentioned haul away on our current fridge the owner Mike recommended we troubleshoot our unit and if that didn’t work then recommended to have his tech look at it before purchasing a new one. It ended up being something we could troubleshoot. He could have sold us a fridge rather than listen to us and diagnose in the fixable issue. He was honest and helpful. When we are ready to replace any appliances we plan to start here. I am so impressed with them

  Tasha Y.
• ALEX FREDDI CONSTRUCTION LLC

  5.0

  The whole experience was fantastic. Alex's team was great, especially Gary Nieuwhof, project manager. Always kept me informed, courteous of my space ( I lived in the house while the remodel was going on ). The subs were also fantastic, too!!! In fact I will be using Alex's company for another project next year

  Joanne R.
• PDX Appliance

  5.0

  I was called back right away and ended up with same day service. Helped turn a bad ordering experience with Costco into a good final outcome. Would definitely recommend PDXAppliance.

  Sherry E.
• ALEX FREDDI CONSTRUCTION LLC

  5.0

  Overall, Alex and his team did a great job. Alex saved us a lot of money with his suggestion to use Ikea cabinets, and was highly professional in every aspect of the work. When there were decisions to make or (minor) problems to solve, he brought them to our attention, made excellent recommendations and followed through, even when it involved extra work for him. He charged us fairly for change orders/addons and even through in the small stuff for free. Most amazing of all, he started and finished the job right on schedule. His employees, Rob and Kyle, were a pleasure to deal with day-to-day on the job. They worked hard, at a high level of quality, and cleaned up at the end of the day. All in all, my wife and I highly recommend Alex Freddi to anyone considering a remodeling project of any sort

  RICHARD S.
• ALEX FREDDI CONSTRUCTION LLC

  5.0

  We bought a small mid-century modern house that badly needed some updates, and we had some definite ideas about what we wanted to do, but my talents, time, and tools are limited. The kitchen was first on the list, but we had a lot of ideas about other areas of the house, too. We knew we needed professional help, but we wanted to find someone that could help us translate our ideas into reality under our limited budget. From my first call to Alex Freddi Construction, I was pretty sure we had found our professional. Alex came to the house promptly and walked through it with me as I explained my ideas for the kitchen and everything else. He patiently listened to everything I said, and made helpful comments that were clearly based on experience when I talked about removing walls, adding recessed lights, and installing new windows. All of my ideas were met with a "can do" response, but tempered with comments about the reality of doing so. For example, I mentioned that we were considering a "wet room" concept for one of the bathrooms i.e. where the entire floor would be sloped to a central drain. Alex said that this would certainly be possible, and then described in detail what structural changes would have to be made to implement this idea. His comments were non-judgmental, but they helped me decide to nix this idea. Within a day after the tour, Alex provided me with a detailed estimate of the work we discussed. He also assured me that they would work with me if I wanted to do some of the work such as deconstruction or anything else. Alex and Mike S. showed up promptly on the day we were to begin. Mike was along on some previous visits while we were estimating, and would be the person doing most of the actual work. Great progress happened the first day, and it continued throughout the project. Mike was a great communicator, and we addressed issues as they came up. Some of our ideas required some clever workarounds, and Mike was very good at implementing them. For example, we needed to hide our small sized washer and dryer inside cabinets that looked like the rest of the kitchen cabinets (laundry is in the kitchen area). IKEA does not make cabinets for this purpose, and Mike had to figure out everything from positioning the water inlets to how to make the units accessible for maintenance while still hiding them inside the cabinets. This hidden laundry area was one of the great successes of the project. Mike also never forgot our decisions, and if any issue arose, Mike was quick to call and explain the options so that I could make a decision on how to proceed. When the old kitchen wall insulation was revealed, Mike let me decide whether or not to replace it (we did!). We wanted to run the new floor completely under the cabinets (separate contractor), and Mike was helpful in coordinating the cabinet installation with the floor installation. There were no surprises on the final bill. All of the work was performed at the agreed upon price, and the additional work I requested was clearly identified. I pointed out a discrepancy about a window that we decided not to replace during the project, and Alex was quick to make the adjustment. Overall, the project concluded well, and the quality of Mike's work was outstanding

  Frederick R.
• ALEX FREDDI CONSTRUCTION LLC

  5.0

  We went with Alex Freddi for our kitchen remodel because of his high ratings on Angie?s List, and we were not disappointed. Alex truly is a dream contractor: He knows his stuff, he listens and communicates well, he has the respect of his crew and subcontractors, and he is a wonderful human being with a great deal of personal integrity. From our first exploratory meeting with Alex, it was clear that he would be easy to communicate with. We had a productive discussion, he listened to us, he thought things through, and he made some insightful recommendations. He demonstrated a perfect balance of being able and willing to offer suggestions and explain the pros and cons, but then always leaving the decision up to the client. These qualities continued throughout the job. Pretty much everything went smoothly in this project ? which is saying something, because it was fairly complicated: a full kitchen remodel in a small space (in an old house) that posed some constraints and did not allow much room for error. Most of the day-to-day work was done by assistants Mike and Kyle, who were both terrific ? good carpenters and very friendly, professional, and easy to work with. Alex came by frequently, was always available by phone or email, and did not hesitate to get his hands dirty and go to work on something himself when it was needed. Midway through our project Alex suffered a soccer injury that normally confines most people to home for many weeks. Yet he managed a speedy recovery and soon was driving himself to our place and would hobble up to the door on crutches to check in, when we and his crew fully expected he should have been back home in bed! His commitment to his work and his clients really shined through during this time. One aspect of Alex?s policy that many people will appreciate is that he is willing to leave much of the purchasing of materials up to the client. This means you are not paying him a contractor?s markup on these items. In addition, you save still more money because he allows you to use his contractor?s discount when you purchase the materials. Between these two policies, the client can save many hundreds, or even thousands, of dollars. And this actually does NOT mean more time investment for the client. In our previous remodel of other areas of our house, we bought many materials through the contractor for that job, paying a markup, but still had to invest all our time up front to research and select items ? AND then had to deal with the fallout when that contractor made mistakes in ordering. In contrast, with Alex?s approach, you invest little or no extra time, but save much money and gain the peace of mind that you?ll get exactly the items that you want. With our kitchen project, we had elected at the outset to have the cabinets and countertop installed by a cabinet company. Alex responded very professionally, telling us that this would complicate things slightly and that he would feel better about being responsible for the installation himself, but letting us make the decision and saying that he was open to coordinating with any other contractor. Well, the one aspect of the job where we departed from working with Alex was the one aspect where things went awry. We experienced a number of problems with the cabinet company (covered in a separate Angie?s List report), and this meant that we had to ask Alex for some flexibility as certain stages of his work had to wait for the cabinets and countertop to be completed. Speaking of flexibility, I?ll say one more thing in praise of Alex and his crew. They were very flexible and accommodating as new things came up during the project. We modified some of our requests, and they made a few discoveries during demo and construction, and in all instances we discussed things and worked out a solution. They were happy to install a beadboard ceiling in the room adjacent to the kitchen, for instance ? something that had not been in the original plan. In sum, we are very happy with our new kitchen, and we?d give Alex Freddi the highest recommendation possible

  JAY W.
• ALEX FREDDI CONSTRUCTION LLC

  5.0

  From our first contact with Alex Freddi when he came to take a look at the project to the completion of our punchlist approximately 3 months later, our experience was positive. Despite the fact that their bid was not the lowest one of the contractors who submitted quotes, we decided on Alex Freddi Construction because of their professionalism. And we are very glad we did. Scott, our Project Manager, Saun and Mike were not only hardworking, concientious and professional - they are nice folks as well. All of their sub-contractors (electrician; plumber; flooring, and tilers were not only skilled but very professional as well). All our questions, concerns and requests during the renovation process were promptly addressed, and their insights and recommendations were helpful. And a bonus -- we were able to move into our new place on the date that we had planned on. A positive experience with Alex Freddi Construction all around

  ROCIO P.
• Basco Appliances Supply Co

  1.0

  Buying a high-end appliance for your home should be a pleasurable experience; if this is what you are looking for, avoid GE/CAFE/BASCO. The design of the appliances is excellent, but the companies behind them have cultures that are rotten to the core. In the 300 days from the time I placed the order until it was finally completed, I have been lied to, ignored, and dismissed by Basco and GE. They told me that they ordered the units precisely; they did not. They ordered the wrong options. They told me that the appliances were on their way; they were not. I assume that they reallocated my units to a developer. They told me that the repair work order was in; it was not. It was at an employee's desk, and no one noticed that it was not processed until I called. Trying to get a straight answer from them on the status of an order is more challenging than getting an honest answer from a politician. GE/Cafe is also complacent in this fiasco. I called them to verify BASCO information, and they were dismissive and unsupportive. They have no escalation path or a way to track orders. I filled out their standard form several times, and no one ever reached out to me. I am sure that the management teams will blame all the problems on the Sales Person. He did fail miserably, but the amount of incompetence and dismissive behavior encountered is spread wide inside the organization. Avoid BASCO and Café products at all costs

  Jose R.
• M P Plumbing Co

  5.0

  I bought the garbage disposal from them and had them install it. It took probably a half hour, 45 minutes for 1 guy. They're on time, they're reasonable, professional.

  Jacqueline N.
• M P Plumbing Co

  5.0

  Call to company requesting their services was very succinct and the person taking our order asked right questions about job needed to be done. Plumber called before arrival and gave accurate E.T.A. to our house. After inspecting plumbing gave an accurate assumption on what needed to be repaired. Had spare parts necessary to complete basic job and to perform another minor job. Checked out our water pressure for all faucets in house before leaving. Indicated future repairs needed on pipes under our house with an approximate time and price quote to replace those worn out pipes. Quite reasonable price and time line. No pressure to such a future job, but indicated it should be done in near future (which i already knew from a house inspection done a year before). Good company to do business with again ! And i will

  David S.