Recent Water Damage Restoration Reviews in Norfolk
RIBA Construction LLC
5.0
Trustworthy--We live overseas and contacted RIBA when our tenants called about water coming from the ceiling. RIBA was there same day. Diagnosed problem, dried out the area, and worked with tenant and us to create a plan, fix, and remediation. Outstanding communication- pictures, text, emails at time of diagnosis, during the repair and at completion. I knew what was happening at every step. When tenant lumped in several other requests for unrelated "fixes" RIBA provided a fair assessment as to what needed to be done vs what was nice to have done. From the tenant and me- they gave an accurate picture as to what needed to be done and what could be done. There was no sales pitch to do more: only information so that we could make decisions. I will happily use them again in the future without fear of being oversold because I am not present for the quote or work
Rose R.
ASAP CONSTRUCTION LLC
5.0
Fantastic! Chris and his crew are true craftsman and exhibited expert handling of our problem. I believe it was a little more involved than Chris may have thought but he stuck to the original quote. They showed up on time and completed the job in the time he estimated. Just a fantastic job and I could not be any happier
Anthony G.
911 Restoration of Virginia Peninsula
5.0
The fix and clean up process was great, and you cannot tell there ever was a water damage spot. John and Lawrence did an awesome job. The problem was diagnosed and they resolved it. They were very respectful and professional towards me and my property. They gave me peace of mind with the work they did and i would hire them again. I highly recommend them
Mia B.
SERVICEMASTER OF THE SOUTHSIDE
5.0
Right in the middle of the pandemic I suffered damage to my home that required the removal and storage of my furnishings from the affected living and dining room areas. During and still under construction I can assure anyone reading this review that ServiceMasters were the one (and only) service that was involved that performed well beyond my expectations. I can say I was pleasantly pleased with their performance, professionalism, and response to all my requests. They wanted me to know that they were there for me and genuinely wanted to make a very stressful situation better. After more than 20 years in the military I've made many moves stateside as well as overseas. I can put ServiceMasters on the top of my list when it comes to servicing my pack out and pack in. I hope I dont miss anyone but I just want to say Thank You Thank You and Thank You Deanna, Kim, Ashley. Sisi, Efrem and Devon for all you've done to help me during this so stressful and trying time. You are my go-to and I would highly recommend your services. Thank You
Lynda M.
Emergency Restoration Services LLC
5.0
We reached out to ERS after a traumatizing house fire. They were amazingly professional, caring, prompt, and knowledgeable in every aspect of helping us with demolition to rebuild. They were our angels and have helped us through an extremely challenging time. We would definitely call on Chad and his team again if we ever needed any home damage service
Candice H.
JES Foundation Repair
5.0
Adam Howell, Fordman, was punctual and professional throughout the several days of repair work. He demonstrated outstanding proficiency in the various work related tasks and was courteous and answered questions efficiently. Randal Doss and Conan Eaton also were both professional, courteous and supportive in their respective roles. Christian Distler-Caravetta was punctual and professional on his initial inspection conducted on September 22
Jenise B.
SERV PRO OF PORTSMOUTH
1.0
The laziness, inconsiderateness, and sheer incompetence of Servpro of Portsmouth was so astounding that I feel obliged to share our experience. My wife and I had severe water damage to our home after a pipe burst, requiring an extensive remodel. I will caveat this review by saying that Servpro’s damage mitigation crew was timely and effective. We thought this professionalism would carry over to their restoration division. We could not have been more wrong. • Terrible planning and management of subcontractors. Servpro repeatedly demonstrated that their management skills were worse than a four year old with a clipboard. Examples include: o It became expected that the first iteration of their materials order would be incorrect. They ordered custom cabinets that did not fit our kitchen (which they had every opportunity to accurately measure). This required multiple re-orders, extending our timeline by months. o They installed the kitchen backsplash prematurely. This caused issues with re-installing our bar countertop, requiring a total re-work of the bar and backsplash. Again, grossly extending the timeline. o They ran out of flooring material and took weeks to re-order new flooring. You would think that with a measuring tape and notepad, they could avoid this issue. Again, we were fascinated by Servpro’s ability to extend their timeline at every opportunity. o Servpro allowed their subcontractors to treat our home like a frat house. We repeatedly found cigarette butts inside, drinks missing from our fridge, and unflushed turds in our toilet. These problems persisted, even after we brought them up to the project manager. • Abysmal communication. o Our project manager consistently no-showed to prior-arranged meetings without even the courtesy of a phone call. Subcontractors consistently failed to arrive for days in a row, extending jobs that would have taken a few days to weeks or months. • Timelines not met. o Our initial project manager quoted 6-8 weeks for the rebuild job. Here I am, 8 months later, writing this review as our job just concluded (incomplete at that). o My wife and I ended up doing a significant amount of the work that Servpro assured us that they would complete. Some examples include: Moving our furniture into storage. Cleaning up the drywall, insulation, and other mess left by the initial water damage. Taking material trash and destroyed furniture to the dump. Re-installing misaligned trim. Re-installing misaligned cabinet doors and pulls. • Shoddy workmanship. If Servpro advertises themselves as remodel professionals, I can assure you firsthand that this could not be further from the truth. Examples of their inability to correctly complete even the most basic construction tasks include: o Baseboards poorly joined when one piece should have been used. Even after their third try, they still got it wrong. o Nicked, scratched, dented, paint splattered, and otherwise damaged furniture, requiring that we hire an outside professional. o Broke our granite countertop after they removed it from the kitchen. o Gouged new flooring just days after it was installed. o Cabinet doors not level, and cabinet pulls visibly misaligned. It appears that they hung cabinets and installed the doors and pulls without taking a single measurement. Which brings me to my next point… o Did not erase pencil marks on cabinets. This one impressed me, since it was evidence that they at least attempted to correctly line up and level cabinet pulls. The untrained human eye quickly revealed that these marks were, indeed, misaligned. We had them re-order new cabinet doors so that I could correctly install them. After 7 months of dealing with these folks, we called it quits and negotiated a bill that subtracted from our initial itemized quite any work that was not done, done incorrectly (requiring that we redo it), or done by us as the customer. If you are considering hiring Servpro for your remodel, I suggest that you try a class of middle schoolers instead – you’ll probably have better luck
Marshall J.
Anthony Randolph Plastering & Drywall Restoration
5.0
Excellent! upon urgent request Mr Randolph came out to our home to assess the scope of the repair work and provide an estimate. The estimate was very fair, and he scheduled the repair work to coincide with our plumbers who had to remove the water heater. Plaster and drywall work was excellent, clean up was excellent, and he even re-attached a door molding for us. Very responsive and excellent service. Highly recommended
Miriam H.
DR Restore
5.0
Disaster Response took the time to explain the proper procedures involved with water extraction and gave much appreciated advice even though their services would not be needed for my particular situation. I would not hesitate to call Disaster Response in the future if needed.
Joshua W.
CAVALIER ENTERPRISES
5.0
Praise to the highest to Don and his crew! After nearly a year of speaking to a variety of flooring contractors who never followed through on their quotes or promises, Cavalier was the FIRST to actually do what they promised! I was impressed when the crew arrived on time, knowing that we were off to a good start. Oscar and his crew worked tirelessly, professionally, removing existing floors and carpet, and upgrading those spaces with the beautiful floors I had chosen. The work was beautifully done, and the entire job completed in a single day! I am impressed with their work; my new living areas are beautiful. I had two small issues, called Don, and they were back out the next day making sure my job was completed flawlessly. I can not say enough good things. If you need restoration work, or any home upgrades, call Cavalier Enterprises
In business since 1997, Cavalier Enterprises is a Class A Licensed State Contractor and perform both interior and exterior work throughout Virginia. We offer FREE estimates for remodeling projects and 30% - 50% discount for Angie's list customers and guarantee lowest pricing. We will do commercial & residential projects, have many references, and pride ourselves on professionalism in the industry
"Praise to the highest to Don and his crew! After nearly a year of speaking to a variety of flooring contractors who never followed through on their quotes or promises, Cavalier was the FIRST to actually do what they promised! I was impressed when the crew arrived on time, knowing that we were off to a good start. Oscar and his crew worked tirelessly, professionally, removing existing floors and carpet, and upgrading those spaces with the beautiful floors I had chosen. The work was beautifully done, and the entire job completed in a single day! I am impressed with their work; my new living areas are beautiful. I had two small issues, called Don, and they were back out the next day making sure my job was completed flawlessly. I can not say enough good things. If you need restoration work, or any home upgrades, call Cavalier Enterprises.
When you call Restoration 1, we’ll be your partner and guide you through the process of restoring your property. We’ll provide upfront and honest service so you can feel confident that you’re making the best decision for your property.
When your property is impacted by water damage, fire damage, or mold growth, it’s normal to have questions, uncertainty, and worry. You want to make the best decision – one that protects your property, ensures it is restored quickly, and is the most cost-effec..
Integrity Building and Restoration Services is a full service roofing, siding, windows, doors, vinyl railings and water damaged restoration contractor in Chesapeake, Virginia. Class A licensed and insured. Residential and Commercial.
"After checking out their website, I decided to give Integrity Building a call, and Aaron promptly scheduled an appointment to assess our concerns within a few days. We discussed the concerns, possible courses of action, as well as the difficulty in assessing the exact cause of the water leak. He was very thorough with the estimate, explaining everything well, and was patient with us to make sure we understood. When we decided to move forward, we adjusted the estimate for just what we needed. Their work was thorough, they communicated with excellence through the whole process, and they followed-through on everything we discussed. They sealed off the space well, went the extra mile testing for water leaks, and cleaned up completely afterward. I felt that we were making the decisions and they were consulting us well with their expertise and knowledge, and he helped guide us to a solution that we were very pleased, comfortable, and happy with. Even though it was a small job, I know that we would trust Integrity Building with bigger projects after seeing the professional and reliable way they handled this one for us.
Michael & Son is family owned & operated and has been servicing the Virginia, Maryland and Washington DC area for over 30 years. We take great pride in providing our customers with the highest quality plumbing services. Our professional and courteous staff are here to help you with whatever projects you need to get done
"Technician did not complete all items on the annual electrical inspection checklist. He was only here actually doing something for like maybe 12 - 14 minutes max. No way he could do that kind of inspection in that short of a time. Also.. he gave me a ridiculously high quote ($525+) to concrete a new light post and light. Only materials that would have been required was a bag of sackcrete. No wiring, just hooking up existing wire to new light and putting a post in an existing hole. I will not hire these guys again next year. I will go local to Crozet VA electricians.
"He was amazing. Came out the same day to give an estimate which I received in 2 days. Squeezed me in so I didn't lose my home insurance. He was very kind and extremely helpful. He showed up on time and kept in constant communication. Will definitely use again!"
We have over 10 years of experience in the cleaning industry. We take pride in making sure that your carpet, upholstery and floors look ALMOST brand new! We would love to service your family!
"First let me say that a few weeks ago I hired a company to charge me about the same amount and whatever they left the carpet still look like it hadn't been cleaned. This company answered me promptly, the gentleman who came was very mannerable and impressionable, the price was exactly what I was quoted, I was kept aware of how far away they were I was reminded of the appointment. They did a excellent job on my carpet in my apartment. I will not be using anyone else and this company will be recommended to everyone that I know. I could not be more pleased and happy with their service. I highly recommend this company highly
At Titan Contracting we realize it’s not easy to find quality craftsmanship. We offer a 100% guarantee for all our work and make sure every detail is just as you want it, on time, within budget, and as discussed. We work with you closely throughout your project to ensure you are satisfied throughout the entire process.
We specialize in top-quality work and personalized service for your remodeling needs. We’re full-service residential and commercial contractors who can do just about anything ..
"Titan did a great job and were very accommodating to changes and even gave some excellent ideas to make it better. They gave a competitive bid and their workers were very nice and professional. I’d definitely hire them again. Even though it took a little longer than the original timeline we are very pleased with the end result.
To speak directly with Tom please call 757-472-3111. We are a third generation family owned and operated company. Allow us to be your complete home remodeling specialist. We will work closely with you throughout the project to ensure you get everything you had hoped for. We hold our tradesmen to the highest standards and treat your castle as if it were our own. All work is covered by a 1 year warranty from the date of completion
"I highly recommend Tom and his awesome team. They were on-time, great quality work, and priced competitively. They did a FANTASTIC job on a house we purchased that needed various remodeling/renovations (floors, kitchen, bathrooms). They completed the job on schedule, so we were able to move in, as planned. I would use them again, and recommend them, in a heartbeat. I've dealt with many contractors over decades of renovations (both commercial and residential), and Tom is the guy I'd call again, and so should you. FIVE STARS *****
Incorporated in 2003, Jayhawk Exteriors is locally owned and operated with offices on both the Southside and the Peninsula. Jayhawk Exteriors, Inc. is a Class A Licensed and Fully Insured professional company whose goal is to earn the respect and trust of our clients by providing quality material and labor in a timely and cost-effective manner. We represent the interest of custom builders, builder/developers, property management companies and commercial/residential property owners throughout ..
"Job went very well. Personal involvement of the owner was a plus (he showed up to check with us on the Sunday before the job was to start). His crew put in extra time to finish the job before rain delayed the project. We'd hire them again."
"He was amazing. He performed quick, clean, efficient, prompt, and quality work. He kept me in the loop the entire time and left nothing behind but satisfaction. He can do more work for me anytime. Thank you James."
The cost to repair water damage depends on the severity and the type of water. Learn about how much water damage repair costs, based on your specific situation.
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4033 George Washington Mem Hwy Yorktown, Virginia 23692
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The Angi rating for Water damage restoration services in Norfolk is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water damage restoration services needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.