Approved Pro
Cavalier Enterprises
Water Removal Recovery Service, Fire or Smoke Damage Recovery Service, Recovery Service Service,
About us
Cavalier Enterprises is a Certified Water, Mold & Smoke Damage Firm & Class A Contractor with over 34 years experience. We specialize with water damage and insurance claim type projects. Our team can quickly rebuild your house or business so that it is better than before. We take great pride in our work with many satisfied customers. Our goals are to exceed customer expectations and complete projects on schedule and within budget with the highest professionalism. Spring Sale ! Save up to 40% Off suggested retail for Factory Direct Products, kitchen cabinets, granite countertops, hardwood flooring, laminate, LVT, and carpeting. Call us for a FREE estimate. We are fully licensed and insured and perform residential & commercial work. Our trades include complete interior work. Kitchens, baths, including flooring (carpet, hardwood, ceramic tile, laminate, etc.), painting, sheetrock, etc. Countertops:Granite, quartz,laminate, etc. Exterior work, i.e. decks, fencing, windows, doors,etc.
Business highlights
Emergency services offered
28 years of experience
Services we offer
Disaster Recovery Services -Recovery Service - Fire or Smoke Damage - Recovery Service - Water Removal , Flooring & Carpet -Carpet - Install , Tile: Ceramic and Porcelain - Install , Tile: Natural Stone (Granite, Marble, Slate, Quartz, etc) - Install -, Wood Flooring - Install or Completely Replace
Amenities
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.248 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 60% | ||
| 4% | ||
| 2% | ||
| 0% | ||
| 13% |
Filter reviews by service
Showing 1-25 of 48 reviews
Mitchell D.
Jun 2023
Dry rot, Water or Pest Damage Major Repair
Hard workers
KC C.
Dec 2022
Water Removal Recovery Service
Prompt, knowledgeable, respectful
Mary T.
Oct 2022
I will not recommend this business to anyone. Please read all and I will try to explain. This was a very Devastating Nightmare experience! Mr. Don Saunders, Cavalier Enterprises, was called to evaluate my floor and mold damage, he requested copies of all insurance paperwork, and with that information; he quoted his price on the job. ** Before I explain, PLEASE review your invoice, before paying this contractor. Mr. Saunders tried to charge for EVERYTHING the insurance company allowed (Work not done). I found over $2,500.00 OVERBILLED. Mr. Saunders took those items off the invoice. He did make a derogatory remark about me dissecting line-by-line items on the invoice. ** Please Note: The insurance company told me that the paperwork is between the homeowner and the insurance company, NOT the Contractor. You do not have to give the contractor the paperwork. If I asked Mr. Saunders to do his quote without insurance information. I may have been told about all the damage in my crawlspace. Cavalier only fixed what the insurance company was paying for, and advised that I needed a new Moisture Barrier. He did NOT tell me there was major damage to wood beams and joists. I had 5 other companies come out after Cavalier finished their work. I was told the Cavaliers work was minimum at best. In my crawl space, Cavalier attached a foil bubble wrap on top of some of the old moisture barriers that needed to be replaced. The moisture barrier that they removed was thrown in another area under the house, instead of discarding it. I paid another company to remove the old moisture barrier and to re-quote the job. A good contractor would have removed all that old moisture barrier to do a true evaluation. I have wood damage that Cavalier never pointed out. Which caused problems in my house after Cavalier installed my new flooring. Mr. Saunders was told about the problems and he explained that he told us that we needed a moisture barrier and that not being done right away, caused the problems. Mr. Saunders defended himself by saying, he did exactly what the insurance company said needed to be done, and he is at no fault for the problems showing up now, 3 months after he completed the work. I called him 3 or 4 times and he never responded to my calls. Mr. Saunders is a smooth-talking Salesman and seems to only be interested in the insurance money and is happy to quote any upgrades you would like done. Since he is in the business, I suggested he tell people about a few things outside the scope of work, and his response was it is â not my job. It would have even been nice if recommended we were to call the insurance company about these unknown things. Cavalier only minimally repaired what the insurance company covered. I would not recommend Cavalier Enterprises to anyone.
Jonathan V.
Oct 2022
Water Removal Recovery Service
Don an his crew did an amazing job with drying and repairing the water damage throughout the house, the new walls, carpet and new floors all look amazing
David S.
Aug 2021
Bunch of scumbags only after insurance money.
Response from Cavalier Enterprises
"Hello. Sorry, there is a misunderstanding and confusion about the opinion of this consumer. It is ok to disagree, but we are very professional and not? skumbags? as you say. Never did any work for this consumer, so they should have nothing to complain about our company. They are confused."
Michael L.
Feb 2021
Dry rot, Water or Pest Damage Major Repair
Fast, efficient and professional. A pleasure to do business with.
Josiah P.
Feb 2021
Dry rot, Water or Pest Damage Major Repair
Cavalier did a wonderful job replacing our laminate and retiling our bathroom! We hired them after we had a broken pipe and our slab had to be broken into, and our floor needed to be replaced because of it. They were punctual, respectful, cleaned up after themselves, and made me feel very comfortable having them in our house! Mark, Don, Hernando, Ryan, and the rest of the crew were all wonderful and made this process super streamlined and easy. I could not recommend them more for any kind of repair work!!
Janet H.
Jun 2020
I could not be happier with my new floors installed by Cavalier Enterprises. They made everything EASY. After nearly a year of speaking to numerous flooring contractors who never followed through on their quotes or promises, Cavalier was the FIRST to actually do as promised. I was impressed when the crew arrived on time, knowing that we were off to a good start. Oscar and his crew worked tirelessly, professionally, removing existing floors and carpet, and upgrading those spaces with the beautiful floors I had chosen. The work was well done, and the entire job completed in a single day! I am impressed with their work; my new living areas are beautiful. I had two small issues, called Don, and they were back out the next day making sure my job was completed flawlessly. I can not say enough good things. If you need restoration work or any home upgrades, call Cavalier Enterprises.
Matt K.
Jun 2020
Dry rot, Water or Pest Damage Major Repair
Hired them to mitigate water damage and they left the job unfinished. They replaced the subfloors in the kitchen and laundry room. They removed the tile from the bathroom but did not replace the subfloor. When the crew left, we brought this to the general contractor's attention and he placated us with empty promises that they would take care of it. Weeks passed as we worked on a replacement estimate that included a kitchen Reno. They still had not addressed the bathroom subflooring. We asked them to take care of the bathroom before we moved forward with any other work. At that point, they give us another estimate claiming it was not included in the original contracted work. While we had no issue with the cost, what we had issues with is them leaving such a blatant issue in the first place.they should have been the ones to come to us and say that the bathroom floor needed to also be replaced. We would have paid the additional money at that time. But after months of delay, we had no confidence in the quality of their work. A company that could leave the job when there were obvious signs of damage in the bathroom obviously cares nothing about the quality of the work. When asked about this, they tried to claim they were waiting on the insurance.so that tells that they only care about the insurance money, not doing what is right to fix the damage.
Response from Cavalier Enterprises
"Well, there are always two sides to every story. This review is not true and unfair. We completed everything that we contracted to do in a very timely and professional manner. We have signed the acceptance certificate of completion that was signed by the customer. They are being difficult and making false accusations and we are not interested to do any further business with this customer. We are a professional company with over 34 year experience and we work very hard for 100% customer satisfaction. Most of our customers and reviews are excellent. If this customer continues with false accusations, we will pursue legal proceedings."
Ha K.
May 2020
We hired them to mitigate water damage which included replacing the subfloor in damaged areas. Their crew left our bathroom with obvious signs of water damage and rot to the subfloor after removing the tile. They never brought this up as an issue and we had to call them out on it to look at it. The contractor barely looked at it and just placated us with empty promises of we will take care of it. Weeks later after several more attempts to get them to address this, we finally got a response from them. An estimate to replace the bathroom subfloors. They claimed it was not included in the original estimate, which granted it was not when we reviewed it. However, our goal was a fixed floor - not just what insurance will or will not cover. This should never have passed their quality controls. They should have brought this to our attention, not us pressing them to fix this issue. Of course, after all that time had passed, we had no confidence in the quality of their work (I mean if they do not see any issue with this floor to bring it to our attention and provide an estimate to fix before we have to hound them to do so - regardless of insurance coverage). I DO NOT RECOMMEND THEM. They are only after your insurance money.
Jason B.
May 2020
Dry rot, Water or Pest Damage Major Repair
I hired Cavalier Enterprises following a catastrophic water leak from my water heater located in the attic for both the water mitigation and subsequent restoration repairs. Without any prevalent knowledge, Don immediately explained the entire process, easing my fears, and commenced repair work without delay. Moreover, his team did an impeccable job and always completed assigned jobs ahead of agreed deadlines. I couldn't be happier with the job his team did and would be my immediate contact for any future contracting issues. Thanks again for all your help Don!
Response from Cavalier Enterprises
"Hi Jason, It was a pleasure working with you. Thanks for the 5 star review and thanks for the business ."
Robert B.
Apr 2020
Dry rot, Water or Pest Damage Major Repair
Stellar service and Rob was a pleasure to work with throughout the process
Steven W.
Feb 2020
Don is great to work with. He s a busy man but very responsive. He made our home look exactly like we wanted, tactfully offered his opinions and was closely following the work being done. Highly recommend and will be using again when we redo our bathroom!
Response from Cavalier Enterprises
"Thanks for the 5 Star Review ! We greatly appreciate earning your business and look forward to working with you on future projects."
Raya G.
Dec 2019
Dry rot, Water or Pest Damage Major Repair
The employees at Cavalier Enterprises go above and beyond to provide excellent services and are very pleasant! I highly recommend them!
Response from Cavalier Enterprises
"Thanks for the 5 Star Review ! We have enjoyed working with you on your water damage project and look forward to completing your remodeling."
Donald S.
Jun 2019
Dry rot, Water or Pest Damage Major Repair
The owner Don was very knowledgeable and very helpful with our situation and worked with us to get us the best bang for our buck.
Barbara B.
Apr 2019
Water Removal Recovery Service
Very professional ... Super craftsmen. Would definitely hire them again & highly recommend them.
Response from Cavalier Enterprises
"Thanks for the great 5 star review! We really enjoyed working at your house to repair the water damages."
Stephanie K.
Mar 2019
Dry rot, Water or Pest Damage Major Repair
If you see this company or Don, Run!
Response from Cavalier Enterprises
"Well, here is the other side of the story and the truth. This review is not accurate and not fair. Our company worked very hard to restore this home after water damages. Our work was quick and professional with a lot of different tasks including bathroom remodeling, sheetrock repair, ceramic tile installation, and painting. All work was done professionally and quickly, within a week. We worked very hard to restore the home to a livable situation, especially to get the bathroom operational to be used by the elderly lady that lives at the house. After this phase of work was completed, we asked to be paid for our services from the insurance proc."
Timothy S.
Sep 2017
Great job
Charles G.
Nov 2016
Water Removal Recovery Service
He responded quickly considering the flood situation. For me he come over the next day and pulled the carpet. Since then he has been there and we are about 90% done. Thanks Don!!!
Joe G.
May 2016
We requested a specific carpet and Don ordered it and it was installed a few days later. Liked his presentation . Price was right. They moved the furniture and the 50 gallon aquarium; returned it to proper placing afterwards.
Mark M.
Apr 2016
Great work. Friendly staff.
Douglas B.
Jan 2016
Don is a very pleasant and honest guy. Great price for what I wanted, decent quality carpet to get a house ready to sell. Would use him again for sure.
Response from Cavalier Enterprises
"Thanks for the great review ! We enjoyed working with you to provide your new carpeting. Good luck with selling your house, moving, etc. and please keep us in mind for any future needs."
John K.
Dec 2015
personality sells this business and the owner takes a personal interest in your wants. Staff is very dedicated and does clean work. replaces all furniture in correct spots and reconnects home theater system. complete work clean up and satisfaction before leaving. definitely rehire and recommend!
Venda P.
Nov 2015
The estimate was given to me on Thursday. They texted the next day and promised to install my carpet Tuesday morning. They did not show up and did not call to explain. I called them and was told the carpeting did not arrive yet. Got the run around about when they would be able to install including making more calls to them, When I threatened a poor review on Homeadvisor they then called me back and miraculously announced they would be there the very next day. However, The carpet install and quality was very good. Just don't count on your install date till they knock on your door.
Response from Cavalier Enterprises
"Well, there is always 2 sides to every story. The truth is that the carpet did not show up as expected from the factory. This is out of our control and we are at the mercy of the freight lines. We did everything that we could and rearranged our schedule to install the carpeting the very next morning. We are as honest of a company as you will find and always tell people the truth. We would never give people the run around. I can provide proof and documentation that the carpet materials showed up a day late from the shipping company. We did apologize for the inconvenience, but also explained that the carpet delivery was out of our control. This was very rare that we did not receive the materials as expected. With 22 Five Star reviews, most of our customers are very satisfied."
Nolan P.
Oct 2015
Don and Mark really helped me out in a pinch. I needed a new sliding glass door installed ASAP before closing on the sale of my house. They fit it into their schedule and did a top notch job. I would highly recommend them to anyone. I believe you can put your full confidence in them.
Response from Cavalier Enterprises
"Thanks for the great review ! We appreciate the business and glad that we were able to fit your job into our schedule immediately and help you with this project."
Licensing
Licensed*
Trade License Number
2705046003
Trade License Locale
VA
Trade License Expiration
08/31/2026
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Cavalier Enterprises is currently rated 4.2 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Cavalier Enterprises accepts the following forms of payment: CreditCard
Yes, Cavalier Enterprises offers free project estimates.
No, Cavalier Enterprises does not offer eco-friendly accreditations.
No, Cavalier Enterprises does not offer a senior discount.
Yes, Cavalier Enterprises offers emergency services.
Yes, Cavalier Enterprises offers warranties.