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Recent Home Warranty Reviews in Las Vegas

  • NATIONAL HOME WARRANTY
    1.0
    I don’t recommend Dwellness for HVAC cases if you have a zoned system. They recommended a zone 3 in order to fix my zone 2 issues - and I spent 3600 just to have it tied into another zone because it’s too much air for the master. Which makes it pointless. I spoke to the President after escalating and they have no sympathy and don’t know how to handle customer service. What he offered was to have them come in and pull everything and refund the entire 3600 - but this would have left me without a board, without a thermostat and put me back to where I was with issues. Dwellness doesn’t offer any type of meeting in the middle. It’s their way or the highway and to then that’s the best they can offer. The warranty also doesn’t cover zone issues with dampers. Should have just saved my money. I had to call another company in order to have my issues resolved. Uploading notes from Sierra Air who had to fix the issue and remove the use of zone
    Lorraine G.
  • Landmark Home Warranty
    5.0
    Swamp cooler wasn't working. They came out to check it the next day and fixed it for just the deductible, and it worked the rest of the summer.
    Linda C.
  • BFS - Las Vegas (Home Warranty)
    5.0
    We called and they came out quickly. They found the issue with our A/C unit and because it was late they came back first thing in the AM with the parts to fix my A/C. We were very pleased with the entire experience. First time using them, hopefully the last, but they have your back if you do need them
    Gary M.
  • Complete Appliance Protection Inc
    5.0
    Kelli was SUPER helpful in explaining their process. They have NO contract, just a monthly fee that you pay, like your car insurance bill. You HOPE you never need to use it, but IF you do.....then it is sure nice to have that coverage. Also, there is NOT a $75.00 service call fee every time you need to have a repair person visit your home. Just the usual monthly fee, which is based upon your choice of available plans and options that you select when you sign up. Basically, you only pay for what you need and you are not double, or triple billed for services from an UNknowledgeable or UNskilled service technician at a time you can least afford it. Their service plans are clearly explained on their web site ((( https://www.completeprotection.net/ ))), and they also CLEARLY explain their limits on replacements on their web site as well. Keep in mind, they seem to be more REPAIR ORIENTED rather than for REPLACEMENTS and if your item is too old or unworthy of repair, they will pay only a small portion towards a replacement item. The small amount they do pay towards the replacement if you need it, is listed on the web site. This helps to keep their fees down as well ! ! ! Another nice feature is that they have a list of repair companies that they will give you, so you can call and schedule your own repair, once you have a Repair Authorization Number from CAP. The repair companies they suggest are familiar with the CAP process, and will bill CAP directly for the work. Now if you have a favorite service provider that you prefer to use, that is no problem. If that provider is unfamiliar with billing CAP, you can pay the provider yourself and CAP reimburses you within 10 to 14 days from the time they receive your bill. (((Just remember to get the Repair Authorization Number from CAP BEFORE having your work done.))) Also nice, is if you have an older home, they don't seem to have all the exclusions we read about from the other companies. We have a home in Henderson, Nevada that we plan to rent out this fall. We want the tenants to have reliable and trustworthy service folks available to them if they need someone. We have read the horror stories on Angie's List, for some of the other Home Warranty options out there and some of the service providers as well. (((You know the ones......service provider is called and MAYBE shows up when expected, or maybe not. MAYBE they fix the problem for the $75.00 service call fee, maybe not. MAYBE the problem is fixed this week, next week, or maybe not at all.))) Also, even though our home is new, we want to limit our financial exposure for any HVAC, Plumbing, Electrical and Appliance problems. We live out of state, but still want our tenants to get quality service when necessary. For us anyway, the choice is clear. Complete Appliance Repair. Oh yeah, and Angie's List of course !! Jean & Wayne ~ Henderson, NV and Moundsview, M
    WAYNE W.
  • NATIONAL HOME WARRANTY
    5.0
    I have had a National Home Warranty (NHW) policy in place since I purchased my home in September, 2011. This was the first time I ever submitted a claim. To make a long story short,NHW took my information and processed my request for service. I was directed to NHW's sister company, Residential Service Center (RSC), to schedule repairs. After relaying similar information to RSC about my HVAC system and what I thought to be the problem (a stuck fan motor), they scheduled a service order to be performed the following morning. As scheduled, an RSC repairman arrived about 9:15 am, examined my problem and confirmed that it was, indeed, a seized blower motor. When he examined the model and serial number, it was determined that, due to the Amana heater's age (manufactured in February, 2010), it should still be under manufacturer's warranty and therefore not covered by my NHW policy. All he could do was recommend that I contact the manufacturer and effect my repairs through an authorized Amana warranty service company. I paid for the $55 service charge and he left. I was able to coordinate the warranty repairs through another local service company, but it took me an extra day to finish the job. It was a grueling three nights without AC with temperatures approaching 90 degrees inside the house. I wrote a letter to the parent company of NHW and RSC about my experience and that I did not believe this should have happened. I explained that I described the system I had, its age and my problem, and that I was not the original purchaser of the HVAC system to both representatives of NHW and RSC. I felt that since each one knew that my heating unit was only three years old, someone should have questioned whether or not the unit was still in manufacturer's warranty before processing my service order. Afterall, this was my first claim for any problem since moving into the house, and both NHW and RSC deal with these kinds of issues everyday. I immediately mailed a letter petitioning NHW to reimburse me for the $55 service charge, and made several recommendations for changing their contract agreement and procedures, that might have saved us all a lot of time and frustration. The president of the holding company contacted me as soon as he received my letter and thanked me for taking the time to share my recommendations. He said that he would be in touch with NHW to discuss my service charge, and about incorporating my ideas into their service agreement to avoid future such problems. The very next day, a NHW representative called to inform me that they intended to reimburse me for the $55 service charge. All in all, I believe this company handled my situation quite professionally and in a timely manner. I will continue to subscribe to National Home Warranty's policy coverage. Next time, I'll be more experienced about checking on any existing manufacturer warranty first. For anyone looking for a home warranty company, I would recommend considering National Home Warranty
    Kenneth G.
  • Fidelity National Home Warranty
    5.0
    Fidelity was very responsive and accomodating answering detailed questions about the process for the decision I made to do an upgrade with a buy out. I have had several different home warranty companies over the years as a home owner and Fidelity stand heads above the others with cutomer service. Additionally, they have a local (Las Vegas Valley) represntative who is available for additional assistance as needed
    clarence c.
  • NATIONAL HOME WARRANTY
    5.0
    If anything goes wrong, you call National Home Warranty and get a referral number and the number of their service, LY, Inc. Someone comes out and repairs the problem for a flat $45 fee. They have always come out the very same day or the next day. Once they could not find a simple part for a faucet. We thought they were stalling. Turns out, they were right; we couldn't get the part either! They replaced the faucet. If you have two faucets in a bathroom, though, and one fails, they only replace the one with a contractor grade faucet. Their contractor grade faucet was very nice, though, so we had them do a matching one for the other faucet. We did have to pay for the second faucet and installation. There was a hairline crack in the toilet and they replaced it with a good toilet. Total cost to us: $45. They replaced the motor on the central AC. Again, cost to us: $45. When I hear nightmarish stories about home repair, I am happy to have them. I think it's well worth the cost
    STEPHANIE F.
  • Complete Appliance Protection Inc
    5.0
    Bought a Home Warranty in Dec. 2011. My ice maker went out and it took two appliance companies to fix it and 13 trips to my house and not once did the Complete Appliance Protection not approve or question any of the parts or service. They were great!!!
    Gary K.
  • Complete Appliance Protection Inc
    5.0
    I have a home warranty with them, so they send me out whatever contractor they have at the time. There was no cost. That is the amazing part of complete protection. They are a little more expensive than other home warranties. I had a problem with my ice maker when I first got the warranty. It two different companies and thirteen different service calls for them to come out to have it fixed. I incurred absolutely no cost. They replaced almost the entire system and they did not blink at fixing it. The first company got frustrated with it, then it was discovered that it was their fault for installing the wrong equipment initially. The second company did a debugging and put in the correct part after which we did not have a problem. In the meantime a lot of parts were changed and throughout it all the marquis company did not balk at their responsibilities. Other companies would have given up, but they are great. I have been in contract with them for almost two years. They fixed wiring in the house, pool pumps going out a couple of times. I have had at least twenty five service calls. I found this company because of Angie's List. I grade my experience 'AAA'. The price is a little high but I have a lot of extra things added to it. It's well worth it
    Gary K.
  • TWG Home Warranty Service
    5.0
    They replaced and installed many appliances for me in the past. When I needed my microwave had broke and it was not able to be fixed, they originally tried to match it up with a microwave of lesser value. I called them and told them about the situation and they quickly, without hesitation, were sensitive to my recommendations and changed it
    DAN G.

Last update on March 4, 2022

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3.9

Home warranty companies in Las Vegas are rated 3.9 out of 5 based on 1,719 reviews of the 8 featured Las Vegas pros

The Angi rating for Home warranty companies in Las Vegas is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Home warranty companies needs. Angi’s review system takes into account ratings on price, quality, timeliness, responsiveness and feedback for Angi Certified Pros.