Get matched with top marble & granite companies in Charlotte, NC

Recent Marble Granite Reviews in Charlotte

• Nicholas Tile & Bath

  5.0

  Wonderful experience. AMAZING outcome. We couldn’t be happier with the results. Tom and his group ( The Joe’s 😂, Tyler and Simon ) are true professionals, do great work and also quickly become a part of the family…….well done gentlemen.

  Jimmy H.
• TILE BY CHRIS

  5.0

  Fantastic ~ Chris is a real Professional ~ His team was on time, respectful, responsive, clean, inspired, friendly, & HIGHLY SKILLED ~ Everything Chris said he’d do, he did ~ Right down to every last detail ~ We’ve worked with Chris in the past, but he’s since “stepped his game up” ! His quotes for everything from the tile, plumbing, painting, shower glass, & labor were incredibly accurate, & fair ~ We’re grateful to have met Chris years ago, & always look forward to working with him & his team show more

  Joanne G.
• AD Golden

  5.0

  Went great. I would work with Golden again and recommend to others. Worked with me on selecting materials and ways to save on materials. Easy to work with and done in a timely manner. I am completely satisfied with the job. Looks great!

  Glenice M.
• Crown Construction

  5.0

  We would hire Cesar and his team for any additional projects we have moving forward! They were professional, provided consistent updates, and the pricing was very reasonable. I would absolutely recommend them to anyone!

  Brett F.
• Kitchen Tune-Up

  5.0

  I contacted KitchenTuneUp/BathTune-Up to get an estimate to remodel my master bathroom and kitchen. Tom Taube came to my home and listened to what I disliked about the current spaces. We discussed ways to make a bigger shower and gain more storage space in the bathroom. In the kitchen, I had dark cabinets I wanted to update but stay affordable. I also wanted to keep my granite countertops. I disliked my "closet" pantry. I received very comprehensive proposals listing out not just what labor was to be performed but also budgeted items for materials so that I would have a full understanding of how much the remodels would actually cost me. I started these remodels right before the pandemic started in March of 2020. And even though there were a few delays caused by the virus, my projects went very smoothly. I was provided an online schedule of activities so that I would know who was coming and what they were doing (when my dumpster would arrive, drywalling, plumbing work, painting, tiling work, etc.). I liked that there was a final walkthrough before final payment was made so that I could address any issues I saw after the work had been completed. I love my new bathroom and kitchen now (after 20 years of hating them). I find that the bathroom is part of my sanctuary to relax and renew myself. My kitchen is now updated and beautiful with exceptional storage. I no longer have to store appliances and dishes in my bedroom closets. Bathroom: $37,000 (new shower, freestanding tub with tub filler, new vanity with new countertop, fixtures and sinks, new toilet, new cabinet over toilet); Kitchen $30,000 (cabinet redoor with box painting and new cabinets along with a custom island to house a drawer microwave). I was so impressed with the company, its employees and craftmanship, after being offered a position with them in 2021 as a sales rep for bathrooms, I am a happy employee now creating happy customersshow more

  Susan M.
• Kitchen Tune-Up

  5.0

  Great. A few minor scheduling communication issues initially due to new scheduling software but very responsive to phone inquiries.

  ML B.
• AD Golden

  5.0

  AD Golden provided prompt and professional service. They delivered on the project timeline and always staying on track to design plans. The entire AD Golden team is responsive and it is obvious they love what they do as it shows up in their craftsmanship! We received so many compliments on our new kitchen! I would definitely recommend AD Golden for project needs as their fair pricing and professional service is by far some of the best we've experienced. I will most certainly use their services again. We are exceedingly happy with our new kitchen and AD Golden's ability to create a great new space for usshow more

  Mr T.
• PRO TOPS INC

  2.0

  We wanted to remodel our Master bath and I decided to call Complete kitchen and bath in Matthews. I requested Natalia because she had received good reviews. She was out of the office but quickly got back to me that day. She said herself and her Contractor Robert could come by to look at the project. So as promised they showed on the scheduled date. They were very eager about the job as it was the entire bathroom including flooring, new custom shower, new walls and tile, cabinets and counters. We discussed what we wanted and Robert the contractor only jotted down a few things. Now, before I give you my entire review of the good, bad and in-between, I will tell you that my husband had already demolished the bathroom down to the sub floor except for the shower and wall, so they basically started with a bare bathroom. This review is going to be in two parts because you have Natalia who is a direct employee of Pro-tops and Robert (contractor) who is a subcontractor of Pro-tops. We went into Pro-tops on a Saturday to meet with Natalia to pick out our cabinets and counters. Now we had a limited budget on this because we had to remodel the entire bathroom. She had the cabinet sample out that she thought we would like and we did. We picked out our counter (again, limited to our budget) but thought it would look great. Natalia had a really good suggestion to make the accessories black, which honestly, I really never thought about. So, we decided to go with that because she does have an eye for design. Since everything goes through her and Pro-tops, we received our estimate for the entire bathroom. It did come in at budget until Robert forget to included popcorn ceiling removal which it increased by $1,200 for that. So, the total was $22,500 (which did NOT include tile, accessories for bathroom, shower doors). We agreed on the price and when they would start. At this point Natalia is out of the picture until the cabinets and counters come in. She did have us set up on a 3-way text with herself, contractor Robert and myself). She stated to me that Robert likes to handle all his own stuff, so we did not hear again from her until cabinets were in even though she was seeing all the texts back and forth between Robert and myself. In the contract: The contract was not broken down to specifics so no way of really knowing what you are paying for exactly. How much is product and how much is labor. The only supplies that were included in the contract were of course counters, cabinets, sink, sub floor, molding for bathroom and paint. The rest was on us. TILE: we had to supply all the tile for the entire bathroom project. Robert suggested we go to Flour and Décor in Pineville. So, upon his advice we go there and had a horrible experience and ended walking out (did a review on them). We ended up at Tile Store in Matthews and had the best experience (did a review on them). When I tell Robert about the tile experience at Flour and Décor he said “Well you should have gone to the ProDesk” Well why did you NOT tell us that in the beginning. We do not do this type of work and do not have a clue. I was so mad because we wasted ½ day on a Saturday going all the way over to Pineville in which I don’t recommend (unless you know exactly what you want) as that place is huge and nobody was around to help us). Also, in the contract only thing listed was what square feet we would need for each section (bathroom floor, shower floor, shower wall) but nothing else. There was nothing mentioned about how much mortar, grout, white stripping, or sealing we needed (as they do supply that). It was not until we went to the tile store that David the manager there said that Pro-tops does not supply that and you need all that stuff as well. If we would have just picked up tile, we would have had nothing else to go with it that was needed. PAINT: We were told to pick out paint so we go Lowes and spend a while there and get the color locked down, the next week I tell Robert what color and Behr paint we want. He then tells me that they only use Sherman Williams Paint and they get it cheaper and have an account, so we had to waste more of our time going there to find the paint. All of this could have been better communicated. Accessories: When Robert was here the first day, he said he would include 3 handicapped rails which we never saw, so I picked up 3 of my own and mind you are they $75 each. He said to rehang accessories is NOT in the contract. I asked him to hang the mirrors at least because they were to heavy. He agreed but was not happy saying “Customers always want stuff for free”. The way I see it, I am paying you all that money. So, my husband had to hang the towel racks, toilet paper holder and will hang the towel rack once the shower doors go in. If your not handy, you will need a contractor once this contractor is done which is crazy. Here is where issues started. Robert is the contractor, but he subs out to Daniel (subcontractor)and then in turn Daniel subs out his work (mostly to Spanish speaking people, so it was very hard to communicate with them). Daniel told me that Robert does not like him to give out his number so that was an issue for me because you cannot communicate with some of the workers. The first day of project it was Robert, Daniel and Daniels guys that were going to lift the subfloor and replace it (as we had water damage). Robert was only there for about 1 hour and then only saw him about 3 times during the entire remodel. After that day we only saw Daniel for maybe 3 days (a little each time) only for a little bit. So, after fixing flooring (subfloor and dry walling) then comes the Electrician who speaks very little English. He was not friendly, he put a NON GFI outlet (which is not straight, pictures below) by where the sink is going to go and the other outlet, he added it why way to high up and there was no way to put a plate there. My husband had to cut the cover it to make it fit. I complained about the outlet so he came back next day (not happy) and fixed it. He also make a much bigger hole for the exhaust fan then needed when template was provided (picture enclosed). Then the drywall guy comes and fixes more walls and leaves my windows open in the bedroom and bathroom and leaves out the back door of my home with all the gates open (glad my dog did not see that). Not sure why he left out of the back door, and left for the day and not informing me he was leaving. I left the stuff open because I thought maybe he went to lunch, but nope he left for the day. Between him and the Electrician leaving a huge mess on the floor (pictures included) I complained and Robert said “Well that is the way on a construction site” Excuse me sir, this is my home and not a construction site. My husband had to get on the new tile floor and scrub it from black foot prints from drywaller shoes (pictures below). The next week the Plumer was supposed to show up that Monday and I had a Dr. Appt in the afternoon, so I texted Robert they were not here yet and are they coming? He said yes, so my hubby came home at lunch and switched with me and guess what the Plumber never showed up. When I texted Robert at the end of the day, his response was “things happen” really, so maybe you should keep tract of YOUR employees as my husband lost a lot of money coming home from work for nothing. The plumber showed up the next day and I asked him why did he not show up the day before and his exact answer was “Robert told him to finish his other job and come Tuesday” I will say the plumber was extremely nice and his work was great. After plumbing was partially done, had to wait for tile work. So, Gus was the tile guy (Robert’s Contractor) he was extremely nice, looked over my contract and told me what I would need more of. Well, he comes the first day and then leaves his guys but only came to just to check a few times. The tile men happened to be extremely nice even though they did not speak English, but they were very thorough and hardworking men and the tile in the shower and flooring came out great. At this point, Natalia informed at this point our cabinets and counters were in (about a month out which is what she projected). We set up for install. The cabinets were fine but the marble counters the holes were not spread apart per the contract. So, I contacted her and with ½ hour she had a plan and ordered new ones to be installed the next week. So, the guys came out and switched everything including undermount sinks. I was very happy with such a quick turnaround. Then I noticed the makeup counter did not have molding at the bottom, so I texted her and again she quickly got back with me and told me she ordered them. They were installed last week and that part was done. Cabinet and counter people were all really, nice and pleasant to work with. Then next up the painters I believe a husband-and-wife team. They spoke very little English but were very kind as well. They worked so hard getting that bathroom into shape (they should have been here the entire time because they were so thorough. I actually gave them a tip because they worked 2 days trying to get this bathroom in shape. They primed, painted (which at the time did not know what type of finish they were using paint wise). That was one thing that was included in the contract was the paint. After the job was done, we noticed that it was flat paint. Now who paints in flat paint (more to the story below on that). We did have a problem with a wall and the corner trim was pulling up the paint, so I texted Robert on a Wednesday. He never texted me back but his painters just showed up at 8:30am on the Monday, in which I was not available. By the time I texted Robert back he said they would come back the next day to fix it which they did. I really do have to say they were the politest people I have ever met. They had a smile on their face. The painters hung the lights because I did not want the other electrician back on my job, they painted walls and baseboards and hung the mirrors. At this point the project was near complete. As soon as the painters finish, 10 minutes later Robert shows up with his assistant to show her the project. He was here for a total of 10 minutes, took a few pictures and left. Never heard from him again. Not one person did a final walk through in which they did they would have realized that the inside of marble on step of shower had not been caulked (my hubby had to do that). Also, behind the wall by the shower were the counter ended there is a huge opening which my hubby found yesterday (picture below). So now to the paint. They put flat paint on all walls and it already dirty and were not even using that bathroom yet because there are no shower doors. When the cabinet guy came to install the molding, he scratched the paint. All you have to do is lean against it and it leaves a mark. When Natalia was here collecting the balance of the job on Monday, I asked her why the bathroom was painted in flat. She said she never heard of that either. She reached out to Robert, it was not until the next day that I have to text her again and she said Robert paints all his apartments and rentals he does in Flat pain. Well of course he does, it not an expensive house. Why would you paint a person’s bathroom in that when they are paying you $22,000 for the job? He said he would NOT repaint the bathroom and if we wanted it repainted, he would charge us money. You have to be kidding me. Natalia said she could find someone to paint it but we have to supply the paint. Again, are you kidding me. Pro-tops are responsible at the end of the day because that is who the $22,000 check was made out to and it is their contractor. Robert was quite rude, hardly around during our project and it was like it was not enough money for him to care. I am sorry this review is long but I just want everyone to know what kind of service you will get when you do more than order cabinets and counters. Natalia was great, responsive for the most part, professional and her part of project came out great with no stress on my end. I have reached out to Natalia about the paint situation yesterday and this point I still not heard from her after my last text. She mentioned she wanted her field manager Tom to come look over everything and talk about the project but no one has gotten back to me yet on that so well see if that happens. In contrast, With regards to Robert, the way he does business I do not care for (if something is wrong you fix it and make it right, period!). So, if you want to remodel an entire kitchen or bath be sure to make sure it’s not him and his team because he really will have no interest in your job. In saying all this, I will say in the end the project came out beautiful with the help of the Tile Store in Matthews, Natalia for being kind and professional, the tile installers (Gus and his tile people and the painters (other than the flat paint, they did a lot of work getting those walls ready). Also, to my husband, who has to repaint the entire bathroom in semi-gloss now because they refuse to paint it. From start to finish it was approximately 6 weeksshow more

  Robin F.
• Nicholas Tile & Bath

  5.0

  If you want a true pro to do a bath remodel, this is your company. The owner, Tom, really knows what he is doing. His cabinets are custom made. The materials he uses are top notch. Takes extra care to do things well. It may take him a while but he and his company is worth it. This is the kind of contractor you want in your houseshow more

  Paul M.
• AD Golden

  5.0

  Excellent! Wonderful company to work with. Fantastic job on the project---exceeded our expectations. Owner responds immediately--co-workers were all pleasant and courteous. Cleaned up job site daily. Looking forward to working with them again!

  Gene B.