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Reviews of Local Fire Restoration Contractors Near You
Angel Services Group
There team show up. They did excellent job to clean up. We decided it to add addition on top of garage they give us estimate the price was good we expected and they did great job to finish job before the date they give us.
- Mehran E.
CHEVY CHASE REMODELING
I’m very excited with the outcome. I marvel every time I walk down stairs and look into my new design and functional kitchen, and living room. Updated appliances, modernized upscale look. When anyone sees the home they go from room to room the response is WOW from room to room. Wow says it all. Thank you Steve and crew. WOW
- Yvonne B.
Water Damage America
Excellent the company was awesome ..very professional ..very punctual and had the work done in no time
- David J.
One of the most incompetent people I've ever had to deal with and still months after "finishing" we have to deal with their crap. Had a fire that destroyed our house last year and these people were taken up to restore our house. In the beginning they said they would take but a few months when it took them half a year despite having the building permit within the first month. The amount of times we were told by the bank and insurance company that they're behind schedule should have been enough to switch out to a new contracting company. My mother gave strict details on what exactly she wanted done and they just completely ignored her wishes and time and time again she has told them they need to go back and fix their many mistakes, the man in charge of our house just seemed flat out unintelligent with how many times we've told him how we want things, just for him to do something entirely different. The colors were wrong, the floor isn't even actual wood, and some parts were just left undone. And to top all of it off just today he came by to check on a few electric wires that seemed to be tangled around, he cut them which was fine, but something possessed him to then proceed to cut our fiber optic cable! So now we have to pay for a technician to come and fix it. Which by the way he didn't seem to understand that an electrician would not be able to help because it's not an electric wire that he cut. And then he had the nerve to ask my mother to take down the bad review she had written. It's almost laughable at how terrible this guy is. I hope I never have to deal with this man nor this company ever again.
- Elliott H.
Signature Contracting LLC
Our home was damaged in a kitchen fire which ruined parts of our kitchen, hallway, garage (attached to kitchen) and some exterior siding. JJ restored everything even better than it was before the fire. I'm so glad we found them to do the work for us and would recommend them to others.
- Cynthia R.
USA Clean Master
I had a small fire in my kitchen (cooking is not my strongest side). The walls were disgusting, and the smell was very strong. My insurance company referred me to usa clean master, and I'm sure glad they did! The rep on the other side was very nice. He told me what to expect and sent out an estimator. They gave me a full and detailed descriptions of what needed to be done. The timeline worked great for me too. I know NOTHING about home repair and asked a lot of questions. They kept answering and being nice at the same time?.how can I not write a good review. The results were fantastic. You couldn't even tell there was any fire, it didn?t even smell. They left the house in better condition than before the fire damage! The best part by far was the fact they put me at ease throughout the entire ordeal. Having a fire at your home is a traumatic and emotional event. They manage to just fix it all. I can't recommend them highly enough. Great results, great staff, quick response!
- Yael J.
Paul Davis Restoration & Remodeling
We had a house fire in December 2017 and unfortunately this company was recommended to us. We are still dealing with the consequences of their incomplete work. There is no accountability and their GM Brock Merwin, has proved that he does not care about their lack of customer service and irresponsibility of their project manager. I could provide a long list of the items that were incomplete or just not done. It took many emails and complaints to get anything fixed, and most of what was promised was not done. They also did not communicate anything to us unless we reached out first. They blew our project off initially. While we thought they were supposed to be working on our house, they were in fact doing NOTHING. The received no communication or witnessed no work from May-Sept 2018 because their designer quit and no one was being held accountable. Our home was supposed to be complete 10/31. They continued to drag their feet and show how irresponsible they are. They even forgot to put in hose bibs (which is mandatory to pass inspection) and somehow their inspector missed it? My husband caught it. When they went to install them they destroyed landscaping, ripped out a bush and left it in the middle of the yard. When we told them about it, they said they would remove it and never did. We had to remove it ourselves. Who does that kind of shoddy work? We had to decide to fix the remaining items they left undone because it was so labor intensive to get them to do what they were contracted to do. What an awful company. Would not recommend to anyone, especially if you are going through a trauma such as a house fire.
- Catherine C.
Metropolitan Fire Protection Inc
I had a sprinkler head in my basement that was leaking and they had to replace that head. There were no unexpected issues and it took them under 30 minutes. They were the only company I called that would come out on such short notice. I did not like their price model because they charge a $100 an hour and they change a minimum of two hours. So I felt that they were here for 30 minutes and I had to pay for 2 hours. The day they came it was raining hard and they made sure they took their shoes off and did not mess up the carpet.
- James P.
Quest Remodeling LLC
We had a house fire that caused more than $150,000 in damages. The roof need to be replaced as well as the walls and floors that were either fire or water damaged. I called multiple contractors, but ended up signing with Quest Remodeling because of their experience dealing with insurance companies and similar repairs. I worked directly with Ryan, the owner of Quest. Together we came up with a design plan and decided on additional improvements we could make. Throughout the process Ryan was easily reachable by phone or email. Ryan not only worked as the general contractor, but he was also worked directly with my insurance company to expedite the process of getting funds. Additionally, he successfully submitted and lobbied the insurance company to supplemental the original funds provided to fix items that were originally not covered. The Arlington County permitting process was frustrating, Ryan and his team were able to navigate and press the county to expedite the process on that end. In terms of the actual renovations, they worked diligently and quickly and were always there when expected. As this was my first experience with contractors, it was good to hear after the stereotypes contractors sometimes are given. At the end of the day the house looked great, and though the fire and insurance process was troubling, we had a brand new gorgeous house. I would recommend Ryan and Quest Remodeling to my friends without reservations.
- Olayinka O.
I asked Jenkins to provide an estimate on the cost of the repair work and they declined to provide it unless I guarantee in writing that I will use them once they provide me the estimates. They wanted me to pay 3% of the estimates if I chose not to use them for the work.
- Srikanth A.
SUNDANCE CONTRACTING LLC
My wife and I have admired Dan Benjamin's work for the past few years on the Capitol Hill Renovator's House Tour, so when we had a fire in our home we reached out to Sundance to review the damage and provide an initial consultation. Dan was very responsive; in light of the circumstances, he was willing to meet with me the morning after I called, and I called him well after business hours. He was punctual and professional. He offered great insights into Capitol Hill construction nuances and served as a great advisor to us during a challenging time. In the end we chose a general contractor that specializes in fire restorations and dealing with insurance cases because we've learned they come with their own special challenges and requirements. However, we would seek out Sundance for future projects in our home once the restoration is complete.
- David J.
It was a long slow process to rebuild our damaged house without tearing the whole thing down. Jenkins handled the ins and outs of dealing with insurance, county permitting, building inspectors, and a multitude of contractors. Our project manager was great and stayed in contact with us all the time. We were happy with the end result.
- Maribeth K.
Not everything went perfectly but when an issue did come up they were resolved quickly. The key to any type of construction is maintain communication, stay on top of what's going on, try to maintain a balance between being involved and NOT being 'in the way'. Here's the letter I wrote to Jenkins Restoration concerning my Project Manager: "I just wanted to follow up with you about the job that Colin Sonnenday did on the rebuild of our house. I said most, if not all, of this during our phone conversation a while back but we (my wife included here) can?t say enough about the great job that Colin and his team did for us. He greatly exceeded our expectations in all areas of reconstruction; including quality of work, the overall process, and the overall schedule. He walked us through each step of the reconstruction, answered all of our questions (a lot of them before we could ask them), and kept us informed of everything that was happening via email, text, phone, and regular walk throughs. He helped us stay within our insurance budget and within our personal (extra) budget. Best of all we were able to ?take possession? of the house in June which was almost 2 months earlier than we expected. Because of all of his efforts a situation that started out as a nightmare ended up with a beautiful 'almost new' house that our family can enjoy for many years to come. Our family would like to express our deepest gratitude to Colin Sonnenday and Jenkins Restoration for the excellent work and overall performance during the entire process (from the first day of the fire right up to today) of the reconstruction of our home."
- Andrew I.
Jenkins Restoration was amazing, compassionate and professional. I thought it would be a year before I could go home and thankfully the stars aligned and we were back home in 6 months.
- Jennifer C.
Estimator and workmen who completed the work arrived promptly and completed the work we agreed they would perform. When I discovered they'd failed to treat the outside of my garage door, I called my contact at the company and the workman returned that same evening to finish the cleanup.
- Kristina J.
We hired Disaster Response to help us deal with the fire in our condo development. They have been very prompt, courteous and professional, and delivered excellent service so far. They have packed up all the household goods and took them to their facility, where they sorted through things to identify those that got damaged by smoke or water. They've set up a web site with pictures and other information, and have provided prompt updates on the cleaning and restoration of items. Very happy with them so far.
- Jason D.
Metropolitan Fire Protection Inc
The technician arrived during the scheduled time window. I had arranged ahead of time with the condo building mgr so the technician worked with the building mgr to shut off various alarms, sensors, and pumps. The technician then drained the water from the sprinkler system pipes on the 6th floor where my unit is. The technician was very knowledgeable about what needed to be done and the order in which it needed to be done. It's quite an involved process and the steps have to be performed in the right order to prevent a false alarm to the fire department or a flood in the building. You definitely want someone with plenty of experience doing this. After the preparation, it only took the technician about 5 minutes to replace the faulty sprinkler head. (The old head had been developing rust around the base, indicating a slow leak.) The technician came prepared with everything he needed to remove the head (a special tool is required) and all the replacement parts. He also was careful to protect the kitchen counter and floor below where he was working. Due to the care he had taken to drain the pipes before he removed the head, only a few drips of water came out. He had a bucket ready just in case there had been more but there was hardly any. After the repair, he carefully cleaned up. No drywall repair or painting was required. You'd never know the head had been replaced. Having replaced the head, the technician then refilled the sprinkler system pipes and worked with the building mgr to re-enable all the alarms, sensors, and pumps. Again, everything had to be done is a very specific order so I was glad that the technician was so well versed in the process. To someone who doesn't realize all that's involved with replacing one of these sprinkler heads, the $340 price tag might seem high, but there are very few companies who do this sort of repair for an individual homeowner in the DC area and there's a lot a knowledge required to do the job right in a condo building. It's most definitely not a do-it-yourself kind of task. You want an experienced technician doing this. I should also note, before getting Metropolitan Fire Protection to come out, I tried to get the vendor who has the maintenance contract for the common portions of the fire sprinkler system in our condo buildings to come look at my sprinkler head. They wanted $500 just to come out and take a look. Then, the repair would have been extra. They were clearly not interested in doing repairs for individual condo unit owners. Since the repair, I've had no problems with the sprinkler head. No return of the rust, no dripping, nothing. So, I consider the $340 to be money well spent.
- Steve K.
It went really well. They were very professional and responsive. They were able to come in the time that I needed them to. I would highly recommend them.
- Deborah M.
PAUL DAVIS RESTORATION & REMODELING
Everything that they've done so far has been top-notch. Any subcontractors they've brought in have been excellent as well
- John G.
Jenkins Restorations team is the most compassionate, professional and hardworking people I have ever had the pleasure of knowing. During an extremely stressful time, after a fire that gutted my house to the studs, the team worked day and night to get me back in my home in a remarkably short time frame. The fire occurred on March 23, 2013 and I moved back into my newly built and re-designed home on October 30, 2013. One team after the other and sometimes multiple teams worked in conjunction with each other to speed the process along. I came by on a daily or twice daily basis to see the progress. If I saw something I didn't like or understand, I would text, email the project manager and he would explain or change it by the next day. He and his job sight superintendent, were right on top of every minor detail. I am very grateful that I found this company to rebuild my home. I was extremely happy with Jenkins Restorations work from beginning to end.
- Jeanette D.
Fire Damage Restoration Near You
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