Not everything went perfectly but when an issue did come up they were resolved quickly. The key to any type of construction is maintain communication, stay on top of what's going on, try to maintain a balance between being involved and NOT being 'in the way'. Here's the letter I wrote to Jenkins Restoration concerning my Project Manager: "I just wanted to follow up with you about the job that Colin Sonnenday did on the rebuild of our house. I said most, if not all, of this during our phone conversation a while back but we (my wife included here) can?t say enough about the great job that Colin and his team did for us. He greatly exceeded our expectations in all areas of reconstruction; including quality of work, the overall process, and the overall schedule. He walked us through each step of the reconstruction, answered all of our questions (a lot of them before we could ask them), and kept us informed of everything that was happening via email, text, phone, and regular walk throughs. He helped us stay within our insurance budget and within our personal (extra) budget. Best of all we were able to ?take possession? of the house in June which was almost 2 months earlier than we expected. Because of all of his efforts a situation that started out as a nightmare ended up with a beautiful 'almost new' house that our family can enjoy for many years to come. Our family would like to express our deepest gratitude to Colin Sonnenday and Jenkins Restoration for the excellent work and overall performance during the entire process (from the first day of the fire right up to today) of the reconstruction of our home."