My initial contact with Mid-Atlantic was Steve Crabb. He was flexible on making appointments to come see my property and provide estimates. He is a very nice gentleman who is both very personable and professional. I wavered on which type of vinyl fence I wanted to install, and he was very professional in responding to my questions and providing updated estimates as I changed my mind. I eventually opted for some four-foot privacy fencing facing the road behind my house (so my dog isn't too stressed or barky with people and vehicles passing by) and four-foot closed-picket fencing on the sides. Steve did a great job designing the fencing to fit my oddly-shaped property, and although it was pretty expensive (I think?), this was for vinyl fencing that takes no more maintenance than hosing it off, which made it a very attractive option for me. It took about five weeks from when I made my initial deposit to get the fence installed (they called me a week before the installation date to schedule it). The one thing that I think Mid-Atlantic could have improved for me was keeping me updated on the progress. Steve told me that their schedule was about six weeks out from signing the contract, so it was very accurate, and maybe I am just spoiled by constant alerts in our high-tech age, but I was so excited about my fence and would have liked to receive some automated alerts regarding the manufacturing of my fence (Mid-Atlantic does their own manufacturing, which is great, in my opinion) so that there wasn't a four-week void where I wasn't sure what was going on. That being said, it was a small thing, and I am incredibly happy overall. Alex and Jorge were the crew that installed my fence. I have to say that they were quite incredible. They ran into a couple of challenges, and Alex let me know of them and came up with solutions quickly, surmounting them very professionally. Additionally, we had a day that started out hot and humid, then the weather interrupted them with pouring rain three times. Still, they stayed until almost 10:30pm to finish the job (they started promptly at 9am as scheduled), they were very careful to make sure that everything was aligned properly and in the right place, and I couldn’t be happier (my dog is very happy to be able to roam his yard now without a leash as well). I am extremely impressed with the job that they did, especially given the terrible weather they dealt with. The quality of the fencing is fantastic as well. One thing I noticed in particular is that the latches on the gates are extremely strong and seem very durable. I am not at all worried that the latches will break anytime in the near future (or in the next ten years!). The closed-picket fencing that they used for the sides is gorgeous. I really love it. I am not a huge fan of the privacy fencing's aesthetic appeal (this is nothing at all against Mid-Atlantic -- privacy fencing is just an opaque fence, so there's not much to be pretty about it), but I had that installed to keep my dog from being able to look at cars and people that are 40 feet away and right near HIS property, so it does the job, and it looks great with the closed picket fencing on the sides. I am exceedingly happy with the job that Mid-Atlantic did, and they are very much worth the price that I paid. This fence is going to last a long time, judging by the sturdiness that I see in it, and I VERY highly recommend Mid-Atlantic to anyone looking for quality fencing and quality work.