To be clear, everyone was well intentioned, worked hard, and was kind. However, I hired them for their experience. Instead I was told to replace an expensive ceiling fan, (went out and bought something quick) but then he still couldn't get it to work. I had to have another guy come later in the week and discovered it was the electricity that was the problem and not the fan--but the fan was already thrown out. So, unnecessary purchase of replacement, unnecessary extra trip to home depot, two days of having to be home when it should have taken one. Also had them do kitchen lightening which looks bad because again -- the guy (who was super nice, worked hard, and well intentioned) I guess didn't have experience with these kinds of lights. I get that they aren't kitchen designers, but I hired them so they might be able to say -- yes this light should be 2 feet from the wall to avoid shadows and you'll need 4 instead of 2 to give you enough coverage. I had bought 6 lights and was planning to use as many as was needed. We ended up putting two--which wasn't enough and they cast all theses shadows and had to have another guy come back and fix it. Also - when I called the office they said it would be cheaper to put in lights where you already have lights vs where no lights have ever been. I made decisions on that call and then was later told it was the same price. Not mad to pay what I owe -- just didn't think that what was told to me. Ended up paying $800 and now have an inferior light in a bedroom instead of a nice ceiling fan, and kitchen lighting that could have been so much better with a little advice. To be clear, everyone was nice and did their best-- just didn't turn out how I planned and feels like I paid too much for it.